Hilton Birmingham Downtown at UAB

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

It was clean and quiet even though certain floors were being remodeled. The staff throughout the hotel were nice and friendly. It was a great stay.

It’s not the Hilton… No trash can liners in trash cans but they said they don’t use them. Weird… Balconies are not personal. Why??? Breakfast was so horrible I would’ve complained if it was free. I was actually scared to eat it. Parking was not clear, didn’t know what to do. It’s a cheap hotel disguised as a Hilton.

Disappointed Our check in gentleman was very nice and helpful. Every employee we encountered was very polite and friendly. But, we stayed in room 609 and that floor had no ice maker even though the signs said ice maker on every floor. We had no Kleenex in our room and only 1 bar of soap . When we stepped out of the elevator , the smell of the 6th floor was bad . It smelled like a bad chemical smell, similar to old and musky .For the price of the room , we were very disappointed in this Hilton . Definitely could use some updated at this Hilton .

NICE STAY...BUT WHILE MY EXPEREICNE IN GENERAL WAS POSITIVE AND THE ROOM COMFORATABLE,THE SHUTTLE TO AND FROM THE AIRPORT WAS GREAT. THERE WERE DISAPPOINTING ITEMS. i HAD TO TELL THE FRONT DESK ON TWO CONSECUTIVE DAYS ABOUT THE COLD WATER FAUCET NOT WORKING BEFORE IT WAS FIXED. TOLD HOUSEKEEPING ABOUT CONDITIONER CONTAINER BEING EMPTY WITH NO REFILL TV SCREEN WAS DIM AND COULD BARELY SEE IMAGE IF VIEWED OTHER THAN RIGHT ON. ONCE AGAIN REPORTED WITH NO FEEDBACK FROM HOTEL ON ISSUSE. ROOM ITSELF WAS FINE, SO IT IS ALL A MATTER OF WHAT IS IMPORTANT TO YOU.

Staff was helpful and friendly. Plenty of good restaurants within the area. Uber or a car gets you around the easiest..