132, Samalaju Industrial Park, Bintulu, Sarawak, 97000, MalaysiaVis hoteloplysninger
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1 nat
Gæsteanmeldelser
3.5/5
37 anmeldelse
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Bekræftede anmeldelser
Placering3.8
Faciliteter3.3
Service3.5
Renlighed3.4
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Alle anmeldelser(37)
Positive anmeldelser(26)
Anmeldelser med billeder/video(6)
Negative anmeldelser(7)
BybraRin
Superior-værelse med to enkeltsenge
Overnattede i nov. 2024
Familie
3 anmeldelse
2.2/5
Slået op den 1. jan. 2025
Room smells musty and dusty , like no one cleaned the room . Hope the hotel can improve the cleaning service . Breakfast was ok .
Oversæt
Svar fra overnatningssted: Thank you for your feedback. We sincerely apologize for the cleanliness issues and will address them with our team. We’re glad you found the breakfast satisfactory and will work to improve your experience in the future. Warm regards, Elizabeth (Front Office Manager)
Apink
Deluxe-dobbeltværelse
Overnattede i maj 2024
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 4. jun. 2024
First time be here
have a bit scared bcoz drive at the night
But wake up in the morning, is very beautiful views
I can see the sea, child's can swim at swimming pool
Buffet food also good ~
Staff very helpful
Oversæt
Svar fra overnatningssted: Thank you for your feedback! We're glad you enjoyed the beautiful views and the swimming pool. Happy to hear you liked the buffet and found our staff helpful. Looking forward to welcoming you back! Warm regards, Elizabeth (Front Office Manager)
Patricia Litad Maripa
Superior-værelse med to enkeltsenge
Overnattede i sep. 2024
Rejs med venner
2 anmeldelse
3.7/5
Slået op den 14. okt. 2024
Very nice hotel
Oversæt
Svar fra overnatningssted: Thank you for your kind words and for sharing your feedback with us! We’re pleased to know that you found our hotel to be very nice and that you enjoyed your stay. We appreciate your time in reviewing us and hope to welcome you back for an even more enjoyable experience in the future. Warm regards, Elizabeth (Front Office Manager)
WRL
Superior-værelse med kingsize-seng
Overnattede i nov. 2024
Forretningsrejsende
24 anmeldelse
2.2/5
Slået op den 12. dec. 2024
poor. in need of a revamp. the only option for visitors having business in the area.
Oversæt
Svar fra overnatningssted: Dear WRL, Thank you for your feedback. We acknowledge your concerns and are continuously working to improve. We hope to serve you better in the future. Best regards, Elizabeth Front Office Manager Samalaju Resort Hotel
RAYMOND
Superior-værelse med to enkeltsenge
Overnattede i aug. 2024
Familie
85 anmeldelse
3.7/5
Slået op den 18. sep. 2024
Hotel is quite far from town and not easily accessible without car. Its located right at the seaside and in the midst of industrial area. But it has great facilities for hotel guests. The room is clean and well maintain. Customer service is helpful and friendly. Breakfast could have been better if there were more variety.
Oversæt
Svar fra overnatningssted: Thank you for sharing your detailed review. We’re glad to hear that you appreciated our facilities, clean and well-maintained rooms, and found our customer service to be helpful and friendly. We understand that our location might feel a bit far from town, but we hope the peaceful seaside setting offered a relaxing stay. We also appreciate your comments on the breakfast variety and will look into how we can improve this for our guests. Thank you again for your feedback, and we hope to welcome you back in the future. Warm regards, Elizabeth (Front Office Manager)
Gæstebruger
Superior-værelse med to enkeltsenge
Overnattede i dec. 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 10. jan. 2025
nowhere to eat out and no shop nearby, too secluded for me
Oversæt
Svar fra overnatningssted: Thank you for your feedback and for rating us highly in amenities, cleanliness, and service. We’re glad you had a pleasant stay. We understand that our location may feel secluded, and we apologize for any inconvenience this may have caused. While we aim to provide a peaceful retreat, we also have an in-house restaurant offering a variety of dining options. Your feedback is valuable, and we appreciate your perspective. We hope to welcome you again for a more enjoyable experience. Best regards, Elizabeth (Front Office Manager)
WRL
Deluxe-dobbeltværelse
Overnattede i jun. 2024
Forretningsrejsende
24 anmeldelse
3.0/5
Slået op den 1. aug. 2024
very dated hotel. in need for a makeover. breakfast was poor. lack of amenities.
Oversæt
Svar fra overnatningssted: We sincerely apologize for the aspects of your stay that did not meet your expectations. We appreciate your comments regarding the hotel's condition and the breakfast offerings. Please be assured that we are continuously working on improvements and will take your feedback into consideration for our future plans. Regarding the amenities, we are sorry that they did not meet your needs. We are always looking for ways to enhance our guest experience and will review our current offerings. Your feedback is invaluable to us as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay. Best regards, Elizabeth (Front Office Manager)
MELISSA
Superior-værelse med to enkeltsenge
Overnattede i mar. 2024
Rejs med venner
13 anmeldelse
3.0/5
Slået op den 5. jun. 2024
Quiet environment and a good choice for family weekend stay!
Oversæt
Svar fra overnatningssted: Thank you for your feedback! We're glad you enjoyed the quiet environment. We hope to welcome you and your family back for another weekend stay! Warm regards, Elizabeth (Front Office Manager)
Gæstebruger
Superior-værelse med kingsize-seng
Overnattede i nov. 2023
Forretningsrejsende
29 anmeldelse
3.5/5
Slået op den 8. dec. 2023
This is the only hotel in Samalaju industrial area. It is the best choice if you are visiting the factories around. Quite environmental and feel very relaxing even good for holiday travelers. It is a good place for rest.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your glowing review! We've thrilled to hear that our hotel served a peaceful haven during your visit to the Samalaju industrial area. It's great to know that our quiet environment and relaxing vibe not only support business needs but also provide a restful retreat for holiday travelers. We look forward to welcoming you back, whether it's for work or relaxation. Warm regards, Elizabeth GP(Front Office Manager)
CHIN KUI
Superior-værelse med to enkeltsenge
Overnattede i nov. 2023
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 14. dec. 2023
cozy place!
Relax place🥰
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you so much for your wonderful review! We're thrilled to hear that you found our place cozy and relaxing, as we strive to create a warm and welcoming environment for all our guests. Your comfort and satisfaction are our top priorities, and it's rewarding to know we've achieved that during your stay. We hope to have the pleasure of welcoming you back soon for another serene getaway. Warm Regards, Elizabeth GP (Front Office Manager)
Gæstebruger
Chalet Tvillingeværelse
Overnattede i mar. 2024
Familie
36 anmeldelse
5.0/5
Enestående
Slået op den 1. maj 2024
Good service
Oversæt
Svar fra overnatningssted: Thank you for your feedback! We're glad you enjoyed our service. We look forward to the pleasure of serving you again in the future. Warm regards, Elizabeth (Front Office Manager)
Gæstebruger
Overnattede i mar. 2022
Solorejsende
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 12. apr. 2022
Nice stay 👍
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your kind words and taking a moment to share your experience at Samalaju Resort Hotel. We are thrilled to hear you found our place nice and hope your stay was as enjoyable and comfortable as possible. Our team is dedicated to providing a welcoming and memorable for all our guests, and your positive feedback is a wonderful affirmation of our efforts. We look forward to the opportunity to welcome you back in the future for another pleasant stay. Please don't hesitate to contact us directly for any special requests or arrangements for your next visit. Warm regards, Elizabeth GP(Front Office Manager)
Svar fra overnatningssted: Thank you for your detailed feedback. We're glad you found the surroundings and amenities satisfactory. We appreciate your suggestions regarding transportation and payment methods. We hope to welcome you back soon, and don't forget your swimsuit for our pool! Best regards, Elizabeth (Front Office Manager)
Svar fra overnatningssted: Thank you for your review. we're glad you enjoyed the view and our pool. We take your comments seriously and will address your concerns about cleaning. Safety is a priority, and we continuously manage our natural surroundings. We appreciate your feedback and look forward to improving your next experience with us. Warm regards, Elizabeth (Front Office Manager)
allergicdn
Superior-værelse med to enkeltsenge
Overnattede i jan. 2024
Forretningsrejsende
2 anmeldelse
3.5/5
Slået op den 15. apr. 2024
近海邊,比較安靜。
Oversæt
Svar fra overnatningssted: Thank you for taking the time to provide detailed feedback. We're pleased you enjoyed our seaside location and service. We appreciate your insights on amenities and cleanliness and are committed to improving these areas. We hope to have the opportunity to welcome you back and aim for that 5/5 experience! Warm regards, Elizabeth (Front Office Manager)