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Placering4.1
Faciliteter4.1
Service4.5
Renlighed4.2
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Negative anmeldelser(4)
Mely Goenadi
Villa Isla
Overnattede i dec. 2024
Familie
2 anmeldelse
3.7/5
Slået op den 19. jan. 2025
Very quiet and cozy environment.
Staff is friendly and helpful.
Location is far from everywhere. 1 hour from tanjung Pinang, 1 and half hour from Lagoi.
Limited choices for food available around the vicinity and limited option of food available in the villa.
Oversæt
Svar fra overnatningssted: Dear Mr/s Mely Goenadi,Warm greetings from ONE of A KIND RESORT Bintan..It is an honor for us, you and your family can stay at ONE of A KIND RESORT Bintan.Thank you very much for sharing your wonderful experience during your stay about our Service, Our Staff, Villa Design and all our hotel facilities.On behalf of the Management, we would like to apologize for any inconvenience you felt during your stay at ONE of A KIND RESORT.This will be our concern in the future to be able to provide excellent service for all guests of ONE of A KIND RESORT Bintan.Your satisfaction is our main goal and motivation.We look forward to your return and experiencing an unforgettable experience at ONE of A KIND RESORT Bintan.Warm regards,Dicky MunandarGeneral Manager
Gæstebruger
Villa Isla
Overnattede i dec. 2024
Familie
1 anmeldelse
3.7/5
Slået op den 1. feb. 2025
Nice place and hotel staff are very friendly and helpful ☺️ The restaurant foods are nice 👍🏻
Oversæt
Naw Bhay Wah
Villa Isla
Overnattede i nov. 2024
Par
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 31. dec. 2024
I love the ocean view, its makes me to stay for 3days.
Good to come with family and friends, the room is so big.
All the staffs are friendly. Higher recommended.
I will come again 😍😍.
Oversæt
Svar fra overnatningssted: Dear Mr/s Naw Bhay Wah ,Warmest Greeting from ONE of A KIND RESORT Bintan..It was a great honour to have you at ONE of A KIND RESORT Bintan.Thank you for sharing your truly wonderful experience with our Service, Rooms Facilities and Location. Also a huge thank you for your recommendations for ONE of A KIND RESORT Bintan and it is a great pleasure to hear that you had a good experience during your stay.Your satisfaction is our main goal and motivation. We are looking forward to welcoming you again here at ONE of A KIND RESORT Bintan.Best regards,Dicky MunandarGeneral Manager
Gæstebruger
Villa Isla
Overnattede i sep. 2024
Rejs med venner
4 anmeldelse
4.2/5
Meget god
Slået op den 20. dec. 2024
The resort located outside of Bintan Resort, and it takes 40 mins to get there by cab which needs to be booked at the ferry terminal.
That aside, it was all worth it as the resort was really private and most importantly the service was top. specifically would like to highlight Fazli and Deden that were extremely helpful and cheerful. They never failed to attend to our queries promptly and went beyond what was expected.
Thanks once again for the great experience!
Oversæt
Svar fra overnatningssted: Dear Mr/s Bosley, Warmest Greeting from ONE of A KIND RESORT Bintan.. It was a great honour to have you at ONE of A KIND RESORT Bintan. Thank you for sharing your truly wonderful experience with our Service, Rooms Facilities and Location. Also a huge thank you for your recommendations for ONE of A KIND RESORT Bintan and it is a great pleasure to hear that you had a good experience during your stay. Your satisfaction is our main goal and motivation. We are looking forward to welcoming you again here at ONE of A KIND RESORT Bintan. Best regards, Dicky Munandar General Manager
yuxxii
Villa Isla
Overnattede i sep. 2024
Par
1 anmeldelse
2.2/5
Slået op den 9. okt. 2024
Likes:
1.Toilet and villa is spacious.
2. Staff are friendly.
3. Breakfast spread is not too bad.
4. Swimming pool was of decent size.
Not so Likeable:
1.No stairs inside the villa from the levels, you have to exit the lock door upstairs, walk outside and unlock your door downstairs.
2.Aircon temperature fluctuates despite keeping the same temperature all day long
3. Dusty, run-down facilities. Doors are closed but gaps are so big that insects can come in.
4. Phone rings and hangs up every hour. Informed reception but nothing is fixed until multiple feedback.
5. Downstairs toilet lacks security as can on 88ly be locked from inside so any random person can walk in to use the toilet.
6. Room service collection takes forever, the food crumps have been ransacked and eaten by the cats in the villa, making a whole mess in the dining area.
7. Ordered steam fish from room service menu and fish came half cooked. They were nice to replace but it took a while so we couldn't enjoy dinner altogether.
8. Sheets and towels were dirty, do not expect white and clean towels or sheets.
9. Bicycles were provided but they were not rideable, poorly maintained and tyres were flat.
10. Private pool is barely for 2.
Oversæt
Svar fra overnatningssted: Dear Mr/s YuxxiiThank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvenience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Rizal ArafatGeneral Manager
Charlotte Lennen
Villa Isla
Overnattede i feb. 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 30. mar. 2024
The staff friendliness topped it all. They did tried to be flexible in accommodating all our requests. The place is nice but few events or activities could make the place more of a get go. Overall satisfied.
Oversæt
Svar fra overnatningssted: Dear Mr/Mrs Charlotte LennenThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Andrianita Margaretha NGeneral Manager
Bdon
Overnattede i feb. 2024
Par
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 16. mar. 2024
Friendly team, clean and beautiful sea view. Slightly remote but that’s okay, just need to plan for the tour and transfer from terminal to the resort.
Oversæt
Svar fra overnatningssted: Dear Mr/Mrs Bdon Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Andrianita Margaretha NGeneral Manager
Anonym bruger
Villa Aqua Executive
Overnattede i okt. 2024
Par
1 anmeldelse
3.2/5
Slået op den 19. nov. 2024
will need to facilitate propoer & regular maintenance.
Oversæt
Svar fra overnatningssted: Dear Mr/s Anonymous UserThank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvinience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Rizal ArafatGeneral Manager
Gæstebruger
Villa Isla
Overnattede i maj 2024
Familie
2 anmeldelse
3.0/5
Slået op den 4. jun. 2024
Room was large and comfortable for a family of 5. Private Pool is around 1.2mtr so not suitable for toddlers. Room cleanliness could do better, there were a lot of small critters maybe because of the surrounding greenery. However, there were no nearby shops. Relaxing but abit boring for long stays. Service was ok, food was so so. Beach with clear waters is 2 mins walk away.
Oversæt
Svar fra overnatningssted: Dear Mr/s Guest UserThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Rizal ArafatGeneral Manager
Gæstebruger
Villa Aqua Præsident Suite
Overnattede i apr. 2024
Par
1 anmeldelse
4.5/5
Fantastisk
Slået op den 28. maj 2024
Relaxing stay. There's nothing to do around the area, and the only food source is from the hotel itself. Food isn't fantastic but alright.
Oversæt
Svar fra overnatningssted: Dear Mr/Mrs Guest UserThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Rizal ArafatGeneral Manager
toriaV
Overnattede i sep. 2023
Par
14 anmeldelse
4.2/5
Meget god
Slået op den 12. okt. 2023
Nice and unique place to stay in. Was a peaceful stay in except the bed side are filled with ants :"( however all were good! Went on a weekends and they have grill with movie service . Their customer service were Top notch. They're super well manners filled with so much courtesy. 👏 resort is nearby to neemo! They responded promptly in WhatsApp even if its a last min plan to it even helped decorated the bed to my request!!
Oversæt
Svar fra overnatningssted: Dear Mr/Mrs ToriaVThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Andrianita Margaretha NGeneral Manager
Gæstebruger
Villa Isla
Overnattede i jun. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 17. jul. 2024
Nice for relaxation, staff are friendly and i like the private pool.
Oversæt
Svar fra overnatningssted: Dear Guest UserWarmest Greeting from ONE of A KIND RESORT Bintan.. Thank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort Bintan With best regards, Rizal Arafat General Manager
Anonym bruger
Overnattede i aug. 2023
Rejs med venner
5 anmeldelse
4.5/5
Fantastisk
Slået op den 24. sep. 2023
Customer service at this resort is excellent. While the location is slightly secluded, it offers a peaceful and serene atmosphere. The Ocean View Room is perfect for couples, and I highly recommend trying their barbecue. Personally, I found the Normal Room to offer more privacy compared to the Ocean View. Cleanliness is generally acceptable but could be improved.
They also offer additional services such as massages, but they have limited masseurs, and there were some communication issues during my experience, which limited the massage duration to 30 minutes. I believe the masseurs could benefit from more training to enhance the overall customer experience.
I would suggest booking a private driver for a day to explore the area. Additionally, the resort provides acceptable currency exchange rates, which is commendable
Oversæt
Svar fra overnatningssted: Dear Mr/Mrs Anonymous UserThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Andrianita Margaretha NGeneral Manager
Anonym bruger
Overnattede i jun. 2023
Par
2 anmeldelse
4.5/5
Fantastisk
Slået op den 24. jul. 2023
Wonderful resort with a living room and private pool on the first floor, and a bedroom on the second floor. Very spacious and beautiful place. Our living room table had some tiny bugs though so we spent most of our time in the bedroom. And typical to Bintan regardless of which resort, remember to keep your windows and doors closed especially at night, so that bugs won't enter. The reception was very helpful though, and always solved our problems as quickly as possible. Not much around the vicinity but it's great if you just want a nice place to chill around. The hotel do have some water activities packages and we went for snorkelling, kayaking and fishing at bintan nemo. The reception helped us to book a taxi service there too. Buffet breakfast had limited variety but food was very good.
Oversæt
Svar fra overnatningssted: Dear Mr/Mrs Anonymous UserThank you for choosing One of A Kind Resort Bintan for your accomodation during your holiday We do really appreciate your kindness by spending your time to give review about our services. Glad to hear that you had a good experience during your stay with us. We will be more than happy to give you more better experience on your next stay We are looking for forward to welcoming you at One Of A Kind Resort BintanWith best regards, Andrianita Margaretha NGeneral Manager
Averlyn
Overnattede i nov. 2023
Rejs med venner
8 anmeldelse
2.7/5
Slået op den 10. dec. 2023
Cleanliness can be improved a lot, especially on towels, bath robes and other fabric items. Location of villa is near the beach front, but there's nothing much around the area. Don't expect other restaurants besides the resort's within walking distance.
Oversæt
Svar fra overnatningssted: Dear Mrs. AverlynThank you for choosing One Of A Kind Resort Bintan for your accomodation during your holiday. We do really appreciate your kindness by spending your time to give review about our services. We do understand you had an uncomfortable experience during your stay. We are sorry for your inconvinience We do believe this valuable input will become our motivation to improve our services and facilities We are looking for forward to welcoming you at One of A Kind Resort Bintan With best regards, Andrianita Margaretha NGeneral Manager