Gæstebruger
1. marts 2025
I chose Premier inn as they are usually decent hotels for the price but for the 1st time, I feel completely scammed and really unhappy! I arrived a bit before the check-in time and they charged me £15 extra. For 1 hour! This is despicable practice. The receptionist would not buldge and was quite short I thought. Not once has this happened to me at a Premier Inn before including 2 recent trips, one of them being at the same hotel, so it's not due to a recent change in policy like the receptionist tried to make me believe. I could understand making people pay when they arrive at 11am but for 1 hour? I will choose another hotel from now on if I can help it. Well done Premier inn, you've made £15 but lost a regular customer.
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