La Quinta Inn & Suites by Wyndham Big Spring

Overall great experience. Very helpful and accommodating.

The hotel is ok, not beautiful but not the worst. My problem is that I was charged with the $50 deposit, without the receptionist informing me about it. It's been a week and the $50 was never refunded. We didn't do any damage to the room, and they still charged us that extra amount.

I had requested a quiet room. We were put in a room that our door had been kicked in or pried open and not repaired.

Excellent experience at La Quinta in Big Spring. Very polite personnel. Clean room and accommodations. Nice breakfast. My only complaint is the online reservation system.

This was a great place to stay. The check in was easy. The girl.at the desk was extremely helpful. The room we were in was very clean and comfortable. Check our was quick and no issues. The pool is the only complaint I have. I'm pretty sure there is algae in it, there was green on the walls and steps.

Love that the hotel has finished their remodel. Pleasantly surprised to have our room upgraded! We always try to stay here when we visit. We know that the city has issues with their water but I was surprised that the water that came out of the bathroom sink faucet was very smelly. Overall still a good value for the stay.

Upon arriving the staff gave my kids cookies, check in was quick room was nice, when I needed milk bc they didn't have any at the little store thing, the employee was nice enough to get me some milk from the cafeteria, everyone I met and dealt with were nice,professional and understanding

I’ve stayed in the property many times. I’d stopped during the “renovations” due to limited parking and work going on. So I gave it a try on this work trip. Check in was great!! There was a kid sleeping in a chair in the lobby that looked very uncomfortable and alone. I had asked to get the bathroom lights repaired one morning early as I headed off to work - when I got back around 4:00 my door was open and the light was not fixed, and the kind lady at the desk could only say, I’ll let mgmt know. I also don’t like the South door getting propped open by a brick when the sign says door must remain locked. I removed the brick only to have it put back later. That lets anyone in that wants in. Not cool!! As much as I like LQ it’s back to Marriott across the interstate for me.

This is a mixed review. We got a decent night's sleep. The most concerning thing was that we were up on the third floor with our young kid. He was sitting on the windowsill and tried to open the window. The part that should have slid open was barely attached, not locked and there was no kind of guard on it, it nearly fell off its track three stories to the ground. The whole window itself seemed like very old single pane, thin glass. Didn't feel totally safe up that high with a small kid but we kept him away from it the rest of the time we were there. Also there was a dirty bedspread with pink makeup on it on our bed. We just took that part off and the rest of the sheets seemed clean enough. The positives- cold air conditioning, free breakfast, medium comfortable bed.