Hotel de l'Océan

What a lovely hotel. We stayed in room 19 for 3 nights. Can’t fault it but if I’m being really picky then I would like a soft-close toilet seat! Breakfast was good and the one night we had dinner in the restaurant that was good too (both the food and the service) The best on the square. All the staff are very good, kind, helpful & happy. We will be back again

The roads in this part of Biarritz have been pedestrianised; cars are still allowed but it doesn't look as though they are. Be brave, follow the sat nav and ignore the dirty looks. The underground car park is very close to the hotel. Amandine on reception was charming and welcoming; she gave us an upgrade to a 'slightly larger' room with a balcony from which we could just about see the ocean.

The hotel is ok, very silent, a mix of old-new hotel. Nice people receiving you but untrustable. When you book online they block teh amount on your card. When you get to the hotel, they charge you again the room and sejour tax. They say that after the checkout they will automatically unblock the first reservation amout on you card. Far from the thruth, I don'y even know it is legal to do it. After almost 1 week checkout and having paid the room, they still do not unblock the initiall reservation amout. Illegal o what?

Hôtel de l'Ocean is a very nice little hotel, the staff are friendly, the rooms are adequately sized and clean. The breakfast service was impeccable (apart from the egg boiling machine!). The location is perfect, right in the middle of Biarritz on the sea-front by the old harbor. The services offered though do not match the extravagant price. I do not know how the star system works in France so I can't say if the Ocean's claimed 3 stars are justified but I did expect more for what we paid than a doorway and a stair (and an elevator) up to the rooms.

We very much enjoyed our week and a half at the hotel. Very close to good beaches, excellent restaurants and shops. The hotel is in a pedestrianised square so very little traffic. The staff were very pleasant and helpful. The room was comfortable and clean. We had a lovely view of the sea from our room. The breakfasts were delicious and plentiful. The decor of the hotel was very tasteful. It was also very clean. The chilled water and pastries left in the lobby each day after breakfast were a nice touch. I would happily stay at this love.y hotel again

Superb location 5 mins walk from the beach and right in the centre. Breakfast ok - had better for the price charged - but convenient. Room size ok - needed more hanging / storage space. Aircon only in kids room and didn’t really pass into main room. Also turned off every couple of hours and it was hot. V noisy outside - woken up every night. Courtyard room.