Hilton Garden Inn Bettendorf/Quad Cities

BED BUGS! BED BUGS! BED BUGS! PICTURES POSTED! I went to a great deal of trouble to set up a romantic evening for me and my wife. Aside from the hotel room I spent about Two hundred and fifty dollars on flowers to decorate the room. After placing all our belongings in the hotel room and Going Out for a few drinks.We returned to the room. I was standing Next to the sofa when I noticed a bedbug on the wall. Once I looked at the bottom of the sofa found bed bug eggs. As well as more live bugs. I asked The person on duty for a refund and a free stay in the room I paid for on a different day for my inconvenience and loss of the evening. They were full today. He returned my money in 3 - 5 business days and asked me to leave.

Air conditioner doesn’t work in their suites. We stayed several times and it happened every single time. We either had to leave or move to the regular room, where air is working fine. Manager (Melissa) needs to fix the air conditioning / heating system in the suites asap or put the suites out of order. Air conditioner in a hotel room / suite is a necessity, not a luxury and I shouldn’t have to explain this.

I had stayed here several years ago for a business and a wedding. Great location, a typical Hilton property. Plenty of parking, coffee and gas very close by. My room was clean and quiet. Front desk stay greeted me and was helpful. No problems, and I did not have breakfast. Close to downtown and a safe area.

I have stayed at this hotel many times over the past couple of years for work, and I have to say it has been the best hotel experience that I have ever had. You are able to check in quickly, always friendly staff and the rooms are always very clean. I speak very highly of this hotel when anyone asks why I stay here. I will continue to stay at this hotel.

The hotel is very conveniently located near the Isle ******. It is located just off of the Interstate and there are plenty of nearby restaurants. Reasonably priced. There is a gas station and convenience mart just across the small parking lot. The room was comfortable and the staff was friendly and helpful. If not for a small stain in the comforter blanket, the stay would have been perfect.

One of the more expensive hotels in the quad cities but is not anywhere worth the dollars. Here is why: 1. The hotel room reeked of a sour mildew smell coming from the air conditioning unit. 2. Refrigerator did not work properly. Guess what there is no control to adjust it. 3. Receptionist was rude at the front desk and didn't want to be bothered. Short stocky female that had a bad attitude. 4. THERE IS NO free breakfast. Nothing. They try and nickel and dime you at this place in any way they can like charging $2 for a bottle of water in your room. You can purchase a breakfast for extra $ and that is the only option unless you go elsewhere. The breakfast itself isn't anything remarkable or noteworthy and just not worth the price. 5. They charge your credit card an extra $100 for "incidentals" until you check out. They are looking to add any fees or extras they can get by with. This hotel has soured our family completely on the Hilton brand and we will be dropping our Hilton Honors membership and looking for a better chain when we travel.

Great front desk staff, who were very responsive when we called about a barking dog in a nearby room (people! Don’t expect your dog to be happy when you leave it behind and go out for dinner!). Comfortable room. FULL-SIZED PILLOWS…are you listening, Hampton Inn??!

It was great experience staying in Hilton at Quad Cities. Definitely worth for the price I paid. I would definitely staying there whenever i am visiting again to the quad city. Thanks for the hospitality.

The hotel was very noisy. We could here an access door slamming every 5 min. There was a gross looking stain on the shower wall. Apparently the breakfast costs $9 there and it was the EXACT same food served at other Hilton properties complimentary.