H4 Hotel Berlin Alexanderplatz

The room had a terrible smell. It smelled of an old unwashed man. Dirty carpets, dirty towels, holes in bed linen. Overall cleanliness leaves much to be desired. I appreciate it that after my complaint nice staff gave me a different room, but that new room was smelly as well, I figured it was because of the bad air conditioning system, and I guess old untended carpets also contributed to the problem. In the new room the towels looked clean, but they smelled of fried patties. Overall, it was an awful experience, it was hard to breathe with the air conditioner on as it made the room stinky and humid. That's why I decided to refrain from using it. Luckily, the temperature outside did not exceed +30°C during my stay. This is definitely not a 4-star hotel!!! It barely deserves even 1 star.

The hotel is well located and it is well connected to public transportations. Recommend if you visit Berlin for the first time.

The hotel was fine. I had the courtyard room, which I recommend. It was quiet, though you could hear the hum of the large air conditioning unit just across from my room. Still better than traffic noise as I sleep with open windows. The hotel was OK, nothing to write home about though. Good things: - Location, 5 minutes walk from Alexanderplatz - Sauna, though I didn't use it - Good size room - kettle and coffee maker Bad things: - 2 single duvets and it's a bit narrow - no drawers at all - no fridge - toilet was smelly, though they corrected it when I complained. I think the extractor was not working - marks on the carpet, needs carpet cleaning, not just hoovering Neither good or bad: They said they won't clean the room unless I ask for it by 10am. I didn't and they cleaned it twice anyways during my 6-day stay. All in all, it was a convenient hotel, but not overly impressed.

This place has very convenient transportation, the rooms are very clean, and the front desk staff is very warm and welcoming. What impressed me the most was their breakfast, which offered a wide variety of choices.

Hotel is located perfectly, close to the Alexanderplatz station wherefrom you can travel quickly to any place in Berlin. Beds are poor quality, so is the cleanliness of the towels. Would recommend this place for a short 2 night stay just for the location, for any longer stays you are better off elsewhere.