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Bekræftede anmeldelser
Placering4.6
Faciliteter4.1
Service4.1
Renlighed4.4
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Negative anmeldelser(12)
Tuncay
Superior-hjørneværelse
Overnattede i dec. 2022
Par
1 anmeldelse
4.0/5
Meget god
Slået op den 31. dec. 2022
Det var en behagelig oplevelse
Gæstebruger
Overnattede i jun. 2022
Par
10 anmeldelse
3.7/5
Slået op den 18. jun. 2022
Fantastisk beliggenhed tæt på al offentlig transport.
Alt for stort ønske gør det meget koldt, for mange mennesker.
Ikke så venlige.
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Mounira Abouauf
Overnattede i jun. 2022
Forretningsrejsende
10 anmeldelse
4.5/5
Fantastisk
Slået op den 21. jun. 2022
Hotellet var i en fantastisk beliggenhed og meget rent! Folk var meget venlige og hjælpsomme.
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Gæstebruger
Overnattede i maj 2022
Familie
2 anmeldelse
4.2/5
Meget god
Slået op den 30. maj 2022
Fantastisk beliggenhed, god morgenmad, flot udsigt. Service kunne være bedre
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Deborah Piccin
Overnattede i dec. 2021
Rejs med venner
1 anmeldelse
2.5/5
Slået op den 7. dec. 2021
Hotel beliggende i en central position, men strukturen er ikke særlig moderne.
Standardværelset er meget lille, og jeg fandt flere problemer, et ødelagt brusehoved, et tilstoppet toilet og vandet under bruseren gik fra varmt til frysende hele tiden!!!! Hver gang vask var som en fødsel.
Jeg var slet ikke tilfreds!!!!
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Gæstebruger
Dobbeltværelse
Overnattede i okt. 2024
Par
39 anmeldelse
4.0/5
Meget god
Slået op den 3. okt. 2024
Directly at Alexanderplatz it's closes to Subway station. Long distance busses (Flixbus) operate right opposite the hotel.
Room was clean and spacious, just combined shower/bathtub which is too small for me to take a bath and you need to climb in to take a shower.
There's a coffee machine on the room, but no water cooker, coffee was not provided for the second night of our stay but was delivered to the room upon request.
Friendly staff at the reception
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your feedback with us! We're glad to hear that you enjoyed our convenient location at Alexanderplatz and found our rooms clean and spacious. It's great that our staff at reception was able to assist you promptly with your coffee request.We apologize for the inconvenience you experienced with the combined shower/bathtub setup and the coffee not being replenished automatically. Your comments are important to us, and we'll take them into account as we continue to improve our services.We hope to welcome you back for an even better experience in the future!Best regards,Lily
MooNum
Standard-værelse med byudsigt
Overnattede i okt. 2024
Forretningsrejsende
56 anmeldelse
5.0/5
Enestående
Slået op den 26. okt. 2024
The hotel is very good locations such as shopping malls,restaurants,pub and bars.
Oversæt
Svar fra overnatningssted: Dear MooNum, Thank you for your kind feedback! We are delighted to hear that you enjoyed our prime location, and look forward to welcoming you back. Best regards, Lily
toriness
Dobbeltværelse
Overnattede i aug. 2024
Par
72 anmeldelse
4.0/5
Meget god
Slået op den 6. aug. 2024
Great location for transport options (train direct from airport, and we got a bus to Dresden from right outside the hotel) and central city attractions - including only 15 minutes walk to Museum Island. The services and amenities were not the best given this is a Radisson - the staff were quite friendly (let us check in slightly early) but as an actual paying hotel guest, the hotel will charge you 2 euro per piece of luggage to store it for a couple of hours, it costs 6 euro to access the hotel roof terrace to see the city views, and as a hotel policy the coffee isn’t restocked daily in the room (you can get your daily replacements but you have to go to reception yourself). Room was clean enough but a bit dated/tired especially the bathroom fit out. Hotel was fine overall but I think it’s a stretch to call it a 4 star.
Oversæt
Svar fra overnatningssted: Dear toriness, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our prime location and the convenience it offers for transportation and exploring the city. We are sorry to learn that some aspects of your stay did not meet your expectations. We appreciate your kind words about our friendly staff and the cleanliness of the room. Regarding the additional charges for luggage storage and access to the roof terrace, we aim to provide transparent information about all optional services available. Luggage storage fee is in place to cover the insurance for your belongings, ensuring their safety and security during storage. The terrace is an extra activity for visitors to have the unique experience due to the exclusive location, please be aware that the entrance fee is not included in our room rate.As for the coffee replenishment, complimentary capsules and water are provided on the day of arrival. We regret any inconvenience caused by the design and will gladly assist in selecting a room that better suits your preferences. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back. Warm regards, Po
Gæstebruger
Dobbeltværelse
Overnattede i jul. 2024
Solorejsende
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 1. aug. 2024
Located in central of Berlin, this is probably the tallest hotel in town. They have a really nice view over the city. Very convenient with metro and all the restaurants and shops around.
Rooms are clean but if you live high up, it’s hard to get mobile signal. Wifi doesn’t work so well when a lot of people are using it.
One of the biggest issue if you live higher than 20th floor, the elevator won’t stop at your floor for so long. Not sure how the elevators work, you may have to wait 10 mins for getting down to lobby at busy hours (etc lunch/ dinner hour)
Check in was easy and quick, and staff is friendly also.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed our central location and the stunning views over the city. The convenience of nearby metro stations, restaurants, and shops is indeed one of the highlights of our hotel.We are glad to know that you found the rooms clean and that the check-in process was quick and easy. Our staff always strives to provide friendly and efficient service, and your kind words are appreciated.However, we regret to hear about the difficulties you experienced with the mobile signal and WiFi connectivity, especially during peak hours. We understand how important reliable internet access is for our guests, and we will look into improving our network infrastructure to better accommodate high demand.We apologize for the inconvenience caused by the elevator wait times. We understand how frustrating it can be, especially when staying on higher floors. We will review our elevator operations to ensure a more efficient service for our guests during busy periods.Your feedback is invaluable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Thank you once again for your constructive comments and for choosing to stay with us.Best regards,Lily
Gæstebruger
Dobbeltværelse
Overnattede i jul. 2024
Rejs med venner
5 anmeldelse
5.0/5
Enestående
Slået op den 3. aug. 2024
Both of us really enjoyed staying there, they supplied more variety of teas & food for breakfast, great location, our room was direct Berlin tower.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you for your positive review! We are delighted to hear that you enjoyed your stay with us, especially the breakfast variety and the great location. We hope to welcome you back soon. Warm regards, Po
Gæstebruger
Dobbeltværelse
Overnattede i jun. 2024
Rejs med venner
2 anmeldelse
4.5/5
Fantastisk
Slået op den 30. jun. 2024
Excellent location with easy connections to explore entire city. Very touristy vibe which is good for tourists and visitors.
Would be back with family.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your positive feedback!We’re delighted to hear that you enjoyed our excellent location and the easy connections it offers for exploring the city. It’s great to know that the vibrant, tourist-friendly atmosphere added to your experience.We look forward to welcoming you and your family back in the future for another enjoyable stay.Best regards,Po
Gotti39
Standard-værelse med byudsigt
Overnattede i jul. 2024
Rejs med venner
10 anmeldelse
4.0/5
Meget god
Slået op den 16. jul. 2024
Location is perfect room a bit small , and house keeping start knocking door from 08:45.
Oversæt
Svar fra overnatningssted: Dear Gotti39,Thank you for taking the time to share your feedback with us.We're delighted to hear that you found our location perfect for your needs. However, we apologize for any inconvenience caused by the size of your room and the early housekeeping service.Regarding the housekeeping timing, please accept our apologies for any disturbance caused. We will review our procedures to ensure that our guests' privacy and comfort are respected at all times.We hope that despite these issues, you had an enjoyable stay with us, and we look forward to welcoming you back for another visit.Warm regards,Lily
BruceAndrew
Lille enkeltværelse
Overnattede i apr. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 12. apr. 2024
It was great, perfect location and easy check in/ out. Definitely recommend.
Oversæt
Svar fra overnatningssted: Dear Bruce Andrew,Thank you for your review and the wonderful pictures you took.We are delighted to hear that you enjoyed your stay and appreciate your recommendation!We look forward to welcoming you again.Best regards,Lily
旅行新人
Superior-hjørneværelse
Overnattede i apr. 2024
Par
20 anmeldelse
4.0/5
Meget god
Slået op den 28. apr. 2024
Nice location, close to different bus stops, metro stations.
Oversæt
Svar fra overnatningssted: Dear Guest, thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and the center location in Berlin. We hope to see you again very soon. Sincerely, Po
Architect_Mark
Dobbeltværelse
Overnattede i aug. 2024
Par
8 anmeldelse
4.2/5
Meget god
Slået op den 3. sep. 2024
Nice location / Good Breakfast / Cozy Room
Pros
1) Location is very near to the station
2) Best Breakfast in Germany
3) Attraction on the roof for panoramic view
4) Room is cozy and clean
5) Convenience store at Reception (still water is available expensive)
Cons
1) Shower/Bath is Separated from Toilet
2) 1 small water bottle for 2 person
3) Shower is a clear glass facing the bed (there is curtain outside of shower)
Oversæt
Svar fra overnatningssted: Dear Architect_Mark,Thank you for sharing your experience with us. We are delighted to hear that you appreciated our prime location, delicious breakfast, and comfortable rooms. Your feedback regarding the room amenities and design is truly valuable to us. We apologize for any inconvenience caused by the bathroom layout and the provision of water bottles. Should you prefer a different room setup or require additional water, please do not hesitate to contact our reception team. We look forward to welcoming you back for an even more enjoyable stay.Warm regards,Po