DoubleTree by Hilton Berlin Ku'Damm

DoubleTree by Hilton Berlin Ku'Damm anmeldelser

DoubleTree by Hilton Berlin Ku'Damm

Los-Angeles-Platz 1, Berlin, 10789, GermanyVis hoteloplysninger
DoubleTree by Hilton Berlin Ku'Damm
DoubleTree by Hilton Berlin Ku'DammDoubleTree by Hilton Berlin Ku'DammDoubleTree by Hilton Berlin Ku'Damm
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Gæsteanmeldelser

8.9/10
Meget god
55 anmeldelse
Bekræftede anmeldelser
Placering9.3
Faciliteter8.6
Service8.7
Renlighed9.2
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Alle anmeldelser(55)
Positive anmeldelser(52)
Anmeldelser med billeder/video(14)
Fantastisk ophold!(13)
Fantastisk beliggenhed(12)
Fantastiske værelser(11)
Rent og ryddeligt(9)
Lækker morgenmad(9)
Venligt personale(9)
Fantastiske faciliteter(7)
Negative anmeldelser(3)
Doreen Teuchert
Værelse med 1 kingsize-seng
Overnattede i nov. 2024
Par
2 anmeldelse
9.0/10
Fantastisk
Slået op den 4. feb. 2025
I have stayed several times at this Hilton hotel. The location is great, with plenty of parking all around if you want to avoid the hotel parking charges. The rooms are basic but very comfortable. I always request a courtyard room, as this is more quiet. Breakfast is mainly organic produce, not overly extravagant but enough to not get bored eating the same breakfast every day. The staff is generally very helpful. I do find the receptionists a little abrupt especially when checking in and it seems to be very random who gets a cookie upon check-in.
Oversæt
Svar fra overnatningssted: Dear Doreen Teuchert,Thank you for your continued patronage and for sharing your thoughts on your recent stays with us. We are delighted to hear that you appreciate our prime location and the comfort of our rooms, as well as our breakfast offerings. We sincerely apologize if your check-in experience did not meet your expectations. Our team strives to provide a warm welcome, and your feedback regarding the receptionists will be taken into consideration for further training. Regarding the cookies, we aim to offer them to all our guests.We look forward to welcoming you back soon.Best regards,DoubleTree by Hilton Berlin Ku'damm Team
yousry fahmy
Værelse med 1 kingsize-seng
Overnattede i mar. 2025
Par
3 anmeldelse
8.0/10
Meget god
Slået op den 7. apr. 2025
Service is good, the breakfast was average. We didn’t use the gym or sauna. The location is very good
Oversæt
Svar fra overnatningssted: Dear Yousry Fahmy,Thank you for your positive feedback regarding our service and location. We appreciate your comments about the breakfast, as we continually strive to enhance our offerings. We hope to welcome you back for a more satisfying experience in the future.Best regards,DoubleTree by Hilton Berlin Ku'damm
Gæstebruger
Værelse med 1 kingsize-seng
Overnattede i mar. 2025
Forretningsrejsende
3 anmeldelse
9.0/10
Fantastisk
Slået op den 7. maj 2025
Good and new hotel Comfortable and large rooms Good service The bar is very nice and good but expensive . Perfect location
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your kind words regarding our hotel, service, and location. We appreciate your feedback about the bar pricing and will consider it as we strive to enhance our guest experience.Best regards,DoubleTree by Hilton Berlin Ku'damm
Edward123
Værelse med to enkeltsenge
Overnattede i aug. 2024
Familie
79 anmeldelse
10.0/10
Enestående
Slået op den 17. sep. 2024
Hotel is modern and vibrant. Location is near a shopping area and the berlin zoo. It is also near the main transportation stations. Rooms are clean and complete. Beds are comfortable.
Oversæt
Svar fra overnatningssted: Dear Edward, Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed the modern and vibrant atmosphere of our hotel and found our location convenient. It's also great to know that you found the rooms clean, well-equipped, and the beds comfortable. Your satisfaction is our top priority, and we hope to welcome you back for another pleasant stay soon!Kind regards. DoubleTree by Hilton Berlin Ku'damm Team
Yair N.
Værelse med 1 kingsize-seng
Overnattede i jul. 2024
Forretningsrejsende
8 anmeldelse
10.0/10
Enestående
Slået op den 30. aug. 2024
The hotel spacious and modern rooms (especially the USB C plugs were great). Especially thumbs up to Samira at the reception for her outstanding hospitality!
Oversæt
Svar fra overnatningssted: Dear guest, thank you for your kind words regarding our spacious and modern rooms, as well as the USB C plugs. We are delighted to hear about the great Service provided by Samira at the reception. We look forward to welcoming you back soon. Best regards, Your DoubleTree by Hilton Berlin Ku'damm Team
Gæstebruger
Værelse med 1 kingsize-seng
Overnattede i okt. 2024
Solorejsende
6 anmeldelse
8.5/10
Meget god
Slået op den 30. nov. 2024
Great location and top notch breakfast. Staff is friendly.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our prime location, breakfast offerings, and the friendly service from our team.Best regards,DoubleTree by Hilton Berlin Ku'damm Team
Aaron von Neumann
Værelse med 1 kingsize-seng
Overnattede i jul. 2024
Par
7 anmeldelse
8.5/10
Meget god
Slået op den 11. nov. 2024
Very clean hotel near zoologischer garten. I also really liked the breakfast.
Oversæt
Svar fra overnatningssted: Dear Aaron von Neumann, thank you for your positive review. We are delighted to hear that you enjoyed our clean facilities and breakfast. We hope to welcome you back soon. Best regards, DoubleTree by Hilton Berlin Ku'damm Team
Chris PC
Værelse med 1 kingsize-seng
Overnattede i okt. 2023
Forretningsrejsende
14 anmeldelse
8.0/10
Meget god
Slået op den 19. nov. 2023
Good, clean, modern rooms and friendly staff. Rooms have no amenities like toothpaste, you have to request that, and a half-liter bottle of water is vastly overpriced at 9EUR. Fix that, Hilton.
Oversæt
Svar fra overnatningssted: Dear Christian, Thank you for taking the time to share your feedback on your recent stay. We appreciate your positive comments about our good, clean, and modern rooms, as well as the friendly staff.We also appreciate your constructive feedback regarding the lack of certain amenities in the rooms and the pricing of bottled water. We understand the importance of guest comfort and convenience, and your comments will be shared with our management team for review.We apologize for any inconvenience caused, and we'll assess how we can enhance our amenities and pricing structure to better meet our guests' expectations. Your input is valuable, and we thank you for bringing these matters to our attention.We hope to welcome you back soon!Kind regards, Your DoubleTree by Hilton Berlin Ku'damm Team
Harvey_yun
Værelse med kingsize-seng og udsigt over parken
Overnattede i nov. 2023
Andet
3 anmeldelse
5.5/10
Slået op den 11. dec. 2023
I often use Hilton on business trips. This is because the service, facilities, and location are excellent. I used DoubleTree By Hilton in Berlin for the first time. The flight time was delayed, so I checked in after midnight. This stay was more regrettable because I used it personally. 1. The problem with the card key in the room I received at check-in, and one card key I received at check-in had errors, so I had to go to the counter several times and get it reissued. 2. Cleaning problem: The food left by the previous guest was left in the refrigerator, and the cleaner came into the room right after the knock around 8 a.m. (I didn't have time to answer it), and I had to work until late, so I went to sleep in the morning, but I couldn't sleep. 3. I came out of the room just after 11 a.m., and returned to the room at 4:30 p.m., but it was not cleaned. I called the counter and asked for a towel because it was not cleaned, and there was no water provided as a service, so I called the counter again and tried to request it. However, when the counter staff answered the second call, they hung up before I was finished. 4. Last schedule (check-out) Around 8 o'clock, the cleaning staff came back into the room the same way, and I couldn't stand the situation anymore, so I went straight to the counter under check-out. There were 3 employees at the counter when we were checking out, and I asked one of them to proceed with the check-out, but after delaying each other, one of them proceeded with the check-out. (I don't know if they were busy in the morning, but the gestures that seemed to put off each other's work in front of the guests didn't look good.) I have never complained while using the Hilton. I spent many schedules and business trips at the Hilton in Spain, Italy, Germany, the Czech Republic, Hungary, Poland, the United Kingdom, France, Korea, and Japan. However, I will no longer use the Dobletree by Hilton in Berlin. I have to use it because of my personal schedule and business trip, but when my business trip to Berlin is scheduled again, I will use another hotel. I wonder if there are any differences in hotel service between business and personal visits. If there are these service rules, I will make a reservation through the company next time. One thing that impressed me was that the staff in charge of the Concierge at the main gate was really kind, and it was really impressive that they were busy but responded leisurely.
Oversæt
Svar fra overnatningssted: Dear Yunjae, Thank you for taking the time to share your detailed feedback about your recent stay at DoubleTree By Hilton in Berlin. We sincerely apologize for the inconveniences you experienced during your visit, and we appreciate your patience in providing such comprehensive information.It is disheartening to hear about the issues with the key card, cleaning problems, and the overall service during your stay. Your experience does not align with our standards, and we take your feedback seriously. We will be sure to address these issues with the relevant teams to ensure improvements are made to prevent similar incidents in the future.We understand the importance of a seamless and comfortable stay, and we regret that we fell short in meeting your expectations. We value your loyalty as a Hilton guest and truly apologize for any inconvenience caused.On a positive note, we're glad to hear that the Concierge staff made a positive impression, and we will ensure that your commendation is shared with them.If you decide to give us another chance in the future, we will do our utmost to provide you with the high standards of service and comfort that you rightfully expect from Hilton. Please feel free to reach out if there's anything else you would like to discuss.Thank you for your understanding, and we hope to have the opportunity to welcome you back under more favorable circumstances.Kind regards, Jessica NiedlichAssistant to General Manager
larisa.vlagioiu
Værelse med 1 kingsize-seng
Overnattede i sep. 2024
Rejs med venner
28 anmeldelse
10.0/10
Enestående
Slået op den 4. okt. 2024
5* super
Oversæt
Svar fra overnatningssted: Dear Larisa, thank you for your positive feedback and 5-star rating. We are delighted to hear that you had a good experience at DoubleTree by Hilton Berlin Ku'damm. We look forward to welcoming you back soon. Best regards,DoubleTree by Hilton Berlin Ku'damm Team
Gæstebruger
Værelse med to enkeltsenge
Overnattede i feb. 2025
Rejs med venner
43 anmeldelse
7.5/10
Slået op den 25. apr. 2025
還可以吧。比較方便出行。。。。。。。。。。。。。。。!!!!!!!!!!!加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油加油
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for your feedback. We appreciate your comments regarding the convenience of our location. We strive to provide a better experience for all our guests and hope to welcome you back for an improved stay in the future.Best regards,DoubleTree by Hilton Berlin Ku'damm Team
Gæstebruger
Værelse med 1 kingsize-seng
Overnattede i mar. 2025
Par
4 anmeldelse
10.0/10
Enestående
Slået op den 9. apr. 2025
這個酒店真的非常非常好 房間很大 屋裡很温暖 而且健身房還有免費汗蒸!! 在德國這麼冷的地方每天回來汗蒸一下真的是放鬆不少
Oversæt
Svar fra overnatningssted: 尊敬的客人,非常感謝您對我們酒店的讚美!我們很高興您享受了寬敞的房間和健身房的設施,尤其是免費的蒸汽房體驗。期待您的下次光臨!祝好,DoubleTree by Hilton Berlin Ku'damm
Shijianlvxingjia
Værelse med 1 kingsize-seng
Overnattede i mar. 2025
Forretningsrejsende
146 anmeldelse
10.0/10
Enestående
Slået op den 7. apr. 2025
設施:齊全 衞生:乾淨 環境:好
Oversæt
Svar fra overnatningssted: Dear Shijianlvxingjia,Thank you for your positive feedback regarding our facilities, cleanliness, and environment. We are thrilled to know that you enjoyed your stay with us and appreciate your kind words. We hope to see you soon again!Best regards,DoubleTree by Hilton Berlin Ku'damm
Sönmez
Værelse med 1 kingsize-seng
Overnattede i mar. 2025
Rejs med venner
2 anmeldelse
10.0/10
Enestående
Slået op den 6. apr. 2025
Sauber, freundlich. Parken leider sehr teuer (30€/Tag) Super Zentrale Lage Großes Zimmer ( abends war es etwas zu warm)
Oversæt
Svar fra overnatningssted: Liebe/r Sönmez,Vielen Dank für Ihre positive Rückmeldung. Es freut uns, dass Sie unseren Service und die zentrale Lage geschätzt haben. Wir nehmen Ihre Anmerkung zur Parkgebühr und zur Raumtemperatur zur Kenntnis. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,DoubleTree by Hilton Berlin Ku'damm Team
Cheung Chi Ho
Værelse med 1 kingsize-seng
Overnattede i jun. 2024
Solorejsende
13 anmeldelse
10.0/10
Enestående
Slået op den 29. jul. 2024
Hilton 設施好。地點在選帝侯大街,是購物,搭車的方便之選。 有健身及Sauna 設施。早餐不錯,雖然算不上很豐富,但也足夠。我最喜歡他們可以自己揀選不同的茶葉,有茶隔,很不錯。
Oversæt
Svar fra overnatningssted: 尊敬的Cheung Chi Ho先生,感謝您分享寶貴意見。我們很高興您對Hilton的設施和地點印象深刻。我們會繼續努力提供優質服務,期待您的再次光臨。祝您一切順利。謹啟。DoubleTree by Hilton Berlin Ku'damm