nicky_b
11. august 2022
The location right next to the harbour in Bryggen is great. However I was disappointed with the service. On one day, our room didn't get serviced. No reason why. We had to go to reception to get coffees, soap etc. For a large chain, fairly expensive hotel, I would expect servicing of rooms to happen daily. I didn't find reception staff to be particularly friendly either. The hotel is large, corporate and a bit soulless. I prefer the smaller chain hotels that have a family feel to them. I probably wouldn't book here again.
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