HB Appartamenti in Centro Bergamo

The house is in the basement, smells mold, the ac does not work. We tried to call the number they left in the room but no one answered us, in the morning we did not have hot water and the bathroom needs a deep cleaning. Bed was comfy and the location was pretty much close to the station but in the dodgy neighbors side.

In struttura ho dovuto pagare un importo superiore a quanto richiesto nel sito di prenotazione. Se non avessi pagato sarei rimasta fuori dal residence.

Bonjour Nous n'avons pas du tout apprécié ce mini-sèjour d'abord on nous a demandé une taxe de séjour exorbitante 20€ pour 2 jours plus des frais de ménage 25€ ce qui fait que nous avons dû verser 45€ en plus du tarif prévu et en liquide forcément !! Ce qui donne un coût total de 165 € pour 2 jours pour une chambre qui se trouvait en sous-sol ! En plus alors que leur site l'annonçait ils ne servaient pas de petit-déjeuners ! Aucun stationnement gratuit autour ! Nous ne disons pas cela pour le plaisir de râler mais pour mettre en garde les prochains locataires de cet établissement ! Merci à Trip.com d'en avertir les futurs clients !

The biggest scammer in bergamo. The owner sent me a link to check in but it said "no reservation found". I texted owner, he didn't reply. I called, he didn't answer. We had to go to milan. The checkin closing time was 8pm. After countless times we called owner again at around 5pm, he picked up. We told him about the link and asked to fix it and if it is okay for us to came a little late. He agreed to it and said I'll check link. We were in peace that owner will fix the link and accommodate us when we reach the property. We reached at 9pm. I texted him, and guess what he said ? "I'm not coming now." We kept trying. My old mother had a knee problem, i sent him countless texts and called him many times. But he didn't accommodate us. The link to check in never worked. We spent night out in streets. Next morning we had to book another hotel and we never got our money back.

Terrible stay Forfærdelig oplevelse på Residence Bonomelli. Placering ift centrum egentligt glimrende, men området og fyldt med hjemløse og føles ikke specielt trygt at færdes i. Men det er hvad det er. Rengøringen på værelset var nærmest ikke synlig da vi ankom. Beskidt bad, toilet og gulv. Derudover kunne vi hurtigt se hvilken hårfarve den forhenværende gæst havde haft. Der lå lange hår i madrassen. Derudover virkede varmen på værelset ikke, og det var derfor usandsynligt koldt, og vi har begge hostet og snottet siden dag 2 af i alt 4 dage på værelset. Vil ikke anbefale dette til min værste fjende, og de bør virkelig genoverveje hvordan de driver deres værelser. ØV

Dissatisfied- would not recommend Dissapointing. First, with check in online having to pay €40 instead of the mentioned 25€, claiming it would be for cleaning costs. However, the place was really dirty when entering (see pictures). The place was in the basement. There’s also a bad smell. A small fridge was put on the ground but made so much noise that I couldn’t sleep. Not worth the money at all