Hotel Queens - Adults Only

No tiene parking, ubicación perfecta. Desayuno básico pero rico

Es la segunda vez que vamos a este hotel, su ubicación es fantástica! Cerca del mar, cerca del casco antiguo de Benidorm...un sitio privilegiado para tapear y tomar unos vinos! El hotel es modesto, solo para adultos...con unos cuantos escalones a la entrada, por lo que tú movilidad no debe ser muy reducida. No pases por el hotel sin visitar su terraza con las vistas tan espectaculares como esta foto que adjunto!

Well there are good and bad points to this hotel. Good points, it’s cheap, location is good for tapas, bars and the promenade. The breakfast is good, shower had good water pressure, we got clean towels daily, bed was comfy. Bad points. Room number 60 had a bathroom that stank to high heaven. It caught the back of your throat. We had to open window to the room and the bathroom door to clear the air temporarily. But getting up for a toilet visit in the night, it was hold your breath time. Bathrooms are very old, with black grout/sealer and shower curtain in place of shower door. The bedroom floor felt sticky. Room 60 is also next to the decrepit lift, which serves not only hotel guests, but rooftop bar. Very noisy. My sister had room 22. Mid afternoon, she was in her room and two newly arrived guests came in, with a key card for room 22. So my sister told them no, this is my room until tomorrow. She went to reception to ask what was going on, to be told there was confusion between two rooms. It was sorted now. Back to her room, to have the door opened again by the receptionist and cleaner, checking which rooms were occupied or not! Very unprofessional and unsettling. Especially if she hadn’t been in her room. The safe code is on a sheet at reception and there’s no process to then change it, so if your valuables are in the safe and they make these types of mistakes, your valuables are not safe. For whatever reason, the receptionist who also served breakfast, took a dislike to my husband, even though they’d never met or spoken before. She was very efficient, but very curt and had no pleasantries. First breakfast, the room was busy. Guy along from us asked for a second coffee, he got it. My husband asked for one. “No,I need the table, we are busy, you can go sit outside on the terrace I’ll get you one” Erm, it was raining and the outside furniture was wet! So we left, but the safe wouldn’t open, I came straight back downstairs. Another guy who was near where we’d sat was just requesting his second coffee. Didn’t seem to be a problem. There were empty tables too. She spoke to me like I was an imbecile. “You pressed to numbers and enter, right?” Yes I pressed the numbers, there is no enter, it should just open. So an engineer came and fixed it. This morning, breakfast, just tea, coffee and toast. So we had a little jug of milk. Table next to us asked her for milk for his tea. She gave him my milk jug! Then my husband dared ask for another coffee. “You will have to give me time, I’m busy” she didn’t make it, she only had to ask the guy behind the bar. So we waited, eventually got the coffee, with a bill for 1.80€! We didn’t see anyone else billed for an additional drink. Attached photo, some dodgy wiring by the headboard in room 22.

Just returned from a two nights day at this wonderful little gem. I would 100% return to this hotel at any given opportunity. The location is absolutely perfect. The breakfast was really good and the waitress we had was an absolute delight. She is a credit to the hotel.(sorry can’t remember your name) rooftop fantastic.. room is a little bit tired in places but definitely did not affect I’ll stay. I cannot wait to return.

Just returned home after our first visit to the Queens. We had a back room on the 7th floor with a great view of the beach, no balcony but it was fine. You are under the rooftop bar which can get noisy from the music and chairs being dragged about...open from 12 to 12. Rooms are basic but comfortable, beds were very comfortable, we slept well with no promlems. The room had a kettle, iron and iron board. I do think the bathrooms could do with a makeover but the shower was great, plenty of hot water. You can hear people in the next room and from the corridor. Some dusting of the pipes could be done in the staircase as its a bit thick. Breakfast was good, nicely cooked with fresh orange and coffee. Although we couldn't get into our until 2pm, the receptionist did allow us to change and put our luggage in the storage room. Great location, great staff....we will return.

Staff were very rude at this hotel, the room wasn’t cleaned the shower had shampoo scum all over the seals of the shower and build up of mold. Not private rooms as windows look out onto another persons balcony, you could touch the other persons balcony from standing at your own window. When I asked if our room could be changed due to the mold I was told no as my room was perfectly fine by the receptionist. This hotel 1/5 stars