Hotel RH Royal - Recommend for Adults

Ex hotel staff cannot do enough. We visited this hotel last yr for my birthday so returned again this Yr... food not as good but still nice...bar staff excellent especially Claudia...David entertainment..all dining room staff and maids....however I think they need to invest in new beds not very comfy ...plus rooms need updating.

We are 4 couples who stayed at the Royal for a week. Everything about the hotel is just fabulous. Perfect location for both the old & new town. Everywhere is spotlessly clean and rooms have comfortable beds and great showers. Lovely pool area. We were on premium all inclusive which was well worth the money, food all beautifully cooked and plenty of variety. All of the staff were friendly and hard working, but special mention to Andreas who has the most infectious smile and is great fun. Thank you all for looking after us so well Steve, Jackie. Keith, Lisa, Alun, Gayle, Freddie & Sue x

First visit to this Adults only Hotel. We were very impressed. All sections of the hotel were clean. Staff helpful and friendly. Restaurant was nice, tables well spaced, and whatever time you went, you could always find a place. Food was a good and you could always find something nice to eat. Daytime events around the pool with Andreas were great fun. Evening entertainment was varied. Beds comfortable. We would recommend a visit.

Great hotel centrally located between old town and lively strip. Mainly full of retired OAP’s. Fantastic attentive staff. Superb food and service. Pool is freezing. Sunbeds always taken. Underground Nightclub closed. Only one lift working.

Me and my partner stayed at the RH Royal recently on a holiday. Our room was very spacious and well equipped. The bathroom was large. We had booked bed and breakfast and the breakfast we where offered was i think the best we have ever had in a hotel. So much choice and the staff are very friendly helpful and efficient.

RH Royal The barman is busy tightening up the pool and the queue at the bar with nobody serving. Since our last visit, accessing the Internet has been changed and it’s very easy now. The television in our room, 703, was a lovely big white screen TV and the picture quality was superb with a wide variety of channels. The tv as chrome cast. No one at reception could advise me how to connect my iPad to it!!!! The negative side of these televisions is that they’re all wall mounted so the noise from your room transmits to the adjacent room which can be quite disturbing especially later at night. In the restaurant, the lady came and asked for our drink order and I politely asked if I could have a black cider from the bar and bluntly said ‘no’. The hotel is not disabled-friendly! I walk with my crutches, my balance is terrible. I went into the restaurant and asked if I could have a glass of cider, which is what they serve in the bar area. Same blunt answer of no!!!. I cannot carry a pint of anything without spilling it all. I had to restrain myself to stop myself from going and getting a pint and spilling it all over the floor from the bar into the restaurant just to make the point! We went around the pool, I sat down enjoying the sun and the atmosphere. When it was time to go, I tried to stand up and the tiles were so slippery. I had to hold on to one of the bushes in the flower bed to pull me up!! DANGEROUS We called Reception because the aircon was not working in our room. Very quickly, a technician came to our room. He tested the sensor on the door from the room onto the balcony, but it didn’t do anything. It worked and went away because the job was properly done. A few days later, we’re back in the same situation. Please do the job properly. One day when we sat in the outside bar adjacent to the road, there were no cushions when we went and asked for some cushions. The barman gave us some but insisted that we wanted to take them back afterwards. Really!!! Access to the hotel has been provided by a ramp, but it’s doable. One day we came back in, two stupid, inconsiderate people had decided to drive motorised scooters right to the top and block the access to anybody else in the hotel. I can only assume the mother dropped him on the road when you were a baby. This is our second stay at RH Royal. And definitely, that last time it wasn’t as bad as this, bye-bye RH Royal. Our maid was next to useless; some days she didn’t get to make it in the room while mid-afternoon. One day she did come to the room, but she didn’t service the room properly. She left us without any shower gel one day, even though we disconnected the old bottle and left. I just got a feeling that the staff wanted to do the minimum amount and get home. In the restaurant, they couldn’t wait to clear the tables and check all the food away. It was just rush, rush, rush. If you have a room at the front overlooking the road, the road noise can be very bad from about 6.30 am. M