Pierre & Vacances Benidorm Levante

Shocking staff. Staff were rude, disrespectful and very unwelcoming. We were shouted at and threatened. We asked for clean towels as we only got 1 towel each for a 5 day stay and was told our room would have to be searched and we’d have to pay for clean ones. We weren’t told about taking our rubbish out when checking out and were shouted at at the front desk. We had to ask for more toilet roll to which we were met with disgust.

you are not allowed to have extra toilet roll you are told to go and walk to bp across the road and get it yourself. the aircon is pointless it’s hotter inside than outside. no umbrella at all. no shade. hardly any sunbeds to lie on. the lady in the bar area is just a jobsworth. you aren’t allowed around the pool with even water unless you purchase her overpriced items. we sat waiting around for our late flight home and sat indoors were it is cool. as again no shade anywhere. she came over a first time to tell us to stop drinking our water. and within 30 minutes she came over a second time to tell us to leave or purchase her own items. i think this is unfair as we stayed in this hotel and we can’t even sit downstairs without buying something from their own bar. DO NOT COME HERE

Perfect location, the hotel is 10/15 minutes from the beach, nice views from the balcony. Clean and spacious room………..