Hotel Benetusser

Ya conocíamos el establecimiento y nos ha encantado. La renovación hecha en 2023 le da un aire mucho más actual. El desayuno es variado y de buena calidad

以這個價錢來説，冇得投訴，性價比極高。交通方面就麻煩。要坐火車去市區，但最後一班火車是拾時廿幾分。你都在市區停得咁夜嗎。冇得輸。

If you ask to book with a smartbox there is no availabiility, if you ask to book normally there are a lot of rooms available.I tryed to book months before, but nothing changed. This is not honest at all. You should be denounced. Do not book this hotel. DISHONEST

Stay away! They are thieves! I have reviewed this hotel and they deleted it. Save your money from this evil hotel and stay somewhere else. They took my money even if I didn’t stay in this hotel. They are thieves! I repeat they took my money even if I didn’t stay here.

I was charged for a hotel reservation but did not stay there because there was no parking space in their car parking. When I booked a hotel, I look at hotels with car parking because I have a car rental so I chose this hotel. Me and my husband drove from Madrid to this hotel and we were very upset to find out there’s no parking available for our car so we left and slept in our car at a gas station since that was late at night and there wasn’t any hotels available. I was even more upset to find out this hotel charged my card for a stay that didn’t happen. I called several times to speak with Sonya the manager and she refused to speak to me. They refused to issue a refund saying this is non refundable. They were very inconsiderate. This hotel is a crook and will steal your money. This is a very valid reason why we can’t stay and there wasn’t even a space in our car along the hotel! Their website is saying otherwise! That theres car parking available when there’s none! That hotel is in a very shady area and you run the risk of your car getting broken into or stolen. Priceline, the agency I booked the hotel from, can’t do anything for me as their “VIP” customer. I wouldn’t reach a VIP status if I didn’t book so many hotels and flights with this company. And they couldn’t even give me a credit or do anything to resolve this issue. This is how Priceline treats their customer or their VIP customer with this matter. Stay away from this hotel . These are crooks and will steal your money. I had filed a dispute with my credit card company and have lodged a complaint against Hotel Benetusser on several other travel websites.

Vivo por la zona y he visto algún comentario que me parece increíble, sobre todo hablando del personal y de la zona. Primero, conozco a la gente que trabaja en el hotel, más concretamente a los dueños, y son atentos y serviciales, trabajan realmente duro. Segundo, la zona, Benetusser, es un pueblo seguro como cualquier otro pueblo. Claro que hay zonas menos seguras, pero donde se ubica el hotel, no es una zona insegura, además de ser tranquila.