Joy 5 Hotel & Spa

We were really excited about this stay because what we’ve seen on the photographs yet it was a real disappointment. First of all, the distance between the car park and hotel is not just 150m as the hotel’s sign shows, it is almost 650m and it is almost impossible to walk that kind of distance with your luggages, especially if you are with kids. The hotel sends a golf car if you call them which kind of helps this problem but it creates an obligation to that service. Secondly, the room is exactly the same as they presented on the photographs but with just one major difference, the view. The view was just a cement wall as you can see from my photographs. We were expecting a tremendous river view with ducks and trees but we got a wall, that’s it. Last but not least, the room has a really bad smell because of a previous problem on water system I guess. As you can see from the photos again there are moldy areas in the bathroom and the carpet floor was deformed and created a problem while closing our door. The breakfast and staff was ok but the facility is not. I definitely not recommend this hotel.

It's next on the Danube, so you see all sorts of birds passing by. We were welcomed by a rainbow. The park next to it is also very beautiful. On the other hand, the location is a bit away from the center, but they have buggies that takes you / picks up from a point where you can take a taxi / go to Belgrade's biggest shopping mall nearby. The spa is good and well maintained & great work by the gentleman there who manages it. Breakfast is good. We took a triple room and the room size was just about ok to fit everything.

酒店環境好，地理位置優越，前台接待服務熱情，周到，客房打掃及時高效，工作人員都很敬業能及時處理問題，設身處地為客人着想，非常滿意的一次入住體驗，在這家感受到了家的温馨，床鋪舒適，用品貼心，服務細緻入微，是出差和旅行的理想下榻之處。