Hotel Centar No.1

Why did I give low rate for "service" ? Because I would like to emphasize that I find it incredibly strange that most of the employees lack many qualifications such as helping, smiling, being respectful, etc. The location, cleanliness, architecture, facilities (wellness centre), breakfast and comfort of the hotel are truly wonderful. Neden "hizmete" düşük not verdim? Çünkü çalışanların pek çoğunun yardımcı olmak, güler yüzlü olmak, saygılı olmak vb pek çok vasıftan yoksun olmasını inanılmaz yadırgadığımı özellikle belirtmek istiyorum. Otelin konumu, temizliği, mimarisi, olanakları (wellness merkezi), kahvaltısı ve konforu gerçekten harikulade.

Небольшой уютный отель с очень хорошим расположением.

第二次住這裏，酒店正對面就是共和國廣場，房間的窗户就可以看到銅像，酒店非常衞生，喜歡酒店的歐式早餐。

位置不錯，服務也很好，下次出差還會訂這裏.

房間可以，服務態度一般

酒店服務很好，位置也很好

The most awful experience in my life!!! It’s absolutely no 4 stars , it’s even 1-. Absolutely unpleasant place with harm and absolutely unprofessional stuff! No even tea elementary in the room of “4stars” hotel, no cleaning, while you ask … but to “ask” , you should go down to reception and should a long “useless” discussion with porter… Absolutely awful place !!!!

We spent 4 days in this newly renovated hotel, and it was the best choice. Right in the center with a view of the National Museum and the Opera House, on the square, where there is a lot of traffic, but thanks to the windows you have peace. Close to restaurants, shops, monuments, main street. The hotel is beautiful, fragrant, clean, the rooms are always tidy, the breakfast is rich, everyone can choose. Nice staff.

During our visit it just happened there was no water in the room for the whole day. All hotel did was putting a notice in the lift saying "there's no water". When I ringed reception and asked what hotel was going to do and offer to their guests the answer was "it's not our problem, it's the city's". When asked about drinking water the receptionist said "I'm the only one here so won't go upstairs to give you a bottle". No apologies, no sorry, no reassurances and no compensation. Just plain lack of care and minimal level service (I believe they don't even know how to communicate properly in these circumstances). This is by the way supposed to be a 4 star hotel in the centre of the capital city. I now regret not choosing another hotel in the vicinity as this one is pure trash service wise. Oh and by the way, if you want to have a bite in the restaurant you'll probably be instantly put off by cigarette smoke which makes it impossible to breathe, let alone eat there. Tip: avoid this hotel if you expect at least 2*+ service.