Queen's Astoria Design Hotel

很棒方便裝修有點老

We arrived with a group of kids that were participating in olumpiada. I understand that rooms were not ready because of high occupancy, but in a friendly hotels as soon rooms ready you they are not waiting for check-in time especially when the whole group travelled 14 hours by bus. Cleaning of rooms ...not comments. Second day in our rooms did not pick trash, some rooms did. Dinner ....... half of guest were eating outside. None of the waitress speaking proper english. on top of all the moved couple of rooms to another hotel where in the rooms was full of bedbugs and of course those people changed hotel at own cost

We chose this hotel because of its location near the bus station. Unfortunately it didn’t come up to our expectations. Some of the decor was very nice but other areas need attention especially the bathroom which needed a good clean. The a/c doesn’t go very low and as it is in the lounge area the sleeping area is very warm. The hotel seems to be used mainly by coach trips. Breakfast is either manic or come down later to find every table dirty and no clean plates or cups. Nothing seems to be replenished. The restaurant staff were very rude. The saving grace at this hotel is the receptionist Ivana who did her best to help us and others.

This is one of the worst hotels I have ever stayed in. The hotel was booked out to a large group of students who were completely out of control, playing loud music, in and out of rooms, talking loudly etc until 2-3am. The receptionist was too young and inexperienced to deal with the behaviour. One guest even said they were letting off bangers/fireworks! I threatened to call the police and I wish I had now. The bedroom is dated, bathroom is a health and safety hazard- broken, rusty shower, broken toilet seat and don’t get me started on the breakfast!! We stayed for 2 nights and asked for our first night to be refunded- due to not sleeping etc which the manager refused over the phone, after discussing this on the phone with him, not at one point did he apologise for the poor service. He then said he would ask the managing director about the refund and phoned us upon our arrival in the UK. Did he phone or email? No. Absolutely disgusting service. Please, please do not give this hotel your money. I have added some photos of the bathroom.

Turla gittik. Nostaljik, temiz ve sıcacık bir oteldi. Kesinlikle gidilmesi gerek. Merkeze de yakındı. İçeri girer girmez sıcak atmosferle karşılaşıyorsunuz. Odalar temiz ve odada kahve, Çay var. Biraz küçük odaları ama bence kesinlikle çok güzeldi. Tam fotoğraflarda gösterildiği gibi.

Harika bir otel. Tarih kokuyor bayıldım. Tarihi asansörü de muhtesem. Her yanı ayrı güzellikte. Calisanlar cok efendiler yardimci oluyorlar. Yemekleri harika diyemeyecegim ama yenilmeyecek kadar da kotu degil. Otel cok eski oldugu icin biraz odalar eski ama bence sorun olmadi Tesekkurler yeniden gelmek istiyorum