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Placering4.0
Faciliteter4.0
Service4.0
Renlighed4.0
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Gæstebruger
Overnattede i 2022 年 11 月
Par
3 anmeldelse
4.0/5
Meget god
Slået op den 2022 年 11 月 19 日
The resort is very nice, the location is perfect. However, when we first arrived the water wasn't working. It was then fixed but it looks a yellowy colour. Insect repellent doesnt seem to be working in the room ( its a plug in one) the lady sprayed the room on day one which worked but apparantly they have run out of it. We had an early start and the breakfast in the lounge was our only option, the bread/ croissant were roxk hard and dry. Other then that the usual breakfast is ok. I would recommend getting the edge water reservation for dinner the good is better then the Mercardo. We got half board but the catch is that ypu have to pay for drinks and water, which you obviously can't eat the food without, we came for are honeymoon and expected it to be included not having to pay extra for drinks. Lastly we found a waiter who was amazing and has sorted us out this trip, his name is Muzammal, he has literally made it amazing at the outrigger!
Oversæt
Gæstebruger
Værelse med kingsize-seng og havudsigt
Overnattede i 2022 年 5 月
Par
1 anmeldelse
2.7/5
Slået op den 2022 年 5 月 25 日
Check in by Krishna was very cold & not welcoming. Surprised that this individual is allowed to check guests in. Cold , no smile, rushed, unpleasant. I was not done finishing my welcome drink and he was in a rush to bring us to our room.
Rod, front desk manager, nice & welcoming. Ensures guests are happy.
Resort: older resort in need of renovation. Reminded me of cuban resorts. Old furniture, dated AC but blows nice cold air. Generous room space.
Check out: unfortunately got krishna again while checking out. This gentlemen needs to quit his job. I was speaking in english and he continuously answered back in creole. I had to tell him if knows how to speak in english as my wife does not speak Creole. Bad bad service.
Geraldine - good service, polite, welcoming.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Sorry to hear about the issues you faced and thank you for raising them to us, We do try to arrange an express check in to avoid long waiting at the lobby and will see based on this to improve it. For the issues with the friendliness and language we shall also see to work further on that for hopefully your next visit.With renewed apologiesCyrille CarmonaGeneral Manager
Gæstebruger
Værelse med kingsize-seng og havudsigt
Overnattede i 2024 年 7 月
Familie
8 anmeldelse
5.0/5
Enestående
Slået op den 2024 年 7 月 10 日
Комфортный отель и для семьи и для пар. Есть развлечения, бесплатные для постояльцев: морские, детские. Питание хорошее.
Единственное , это шумный бар до 23 часов и часто слышно соседей