Atour Hotel Tuanjiehu Guomao Beijing

The hotel check in was fast and the staff helpful. The laundry service is very good.

perfect service, clean room, good breakfast and really helpful staff

Always best experience Atour Hotel , price was bit expensive and I didn’t like location

Really friendly people. Great service and they deliver food very quickly.

Our original plan was to stay for 3 nights, but there was a change of plans hence we brought forward our stay for another 2 nights, making it a total of 5 nights. The location of the hotel was good, within 10mins walk to hujiaolou metro station. Bed was comfy but the room was very small. As mentioned in my earlier review, we had booked Guestroom (Double) but it seemed that we were being downgraded to a Superior room instead, looking at the room layout. Moreover, the initial downgraded room that was given to us had a missing toilet door, and after we feedback to the receptionist, we were then told that they had forgotten to inform us of the missing door. Was appalled by their reply, and why would they even assign a hotel room that is not ready for use? When checking out, there was another local guest who complained to the reception about the small rooms which did not resemble the photos on the website at all. I for one, would definitely not return to this Atour hotel again.

Nice location and clean. Would recommend to friends and family.