Jianguo Bocui Hotel (Beijing Universal resort) anmeldelser
Jianguo Bocui Hotel (Beijing Universal resort)
Building 69, East district, Qunfang Second Garden, South Huicui Road, Tongzhou District, Beijing, ChinaVis hoteloplysninger
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Gæsteanmeldelser
4.8/5
Excellent
7261 anmeldelse
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Bekræftede anmeldelser
Placering4.8
Faciliteter4.7
Service4.7
Renlighed4.8
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Negative anmeldelser(112)
BenedictChan
Familievenlig Suite (Badekar)
Overnattede i aug. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 16. okt. 2024
We highly recommended this Hotel if you plan to visit Universal Beijing Resort.
We stayed in the Family room with a Bathtub. Although we are in the lowest level, the double bedrooms are quite isolated from road noise. This Hotel has a grand entrance. The reception is easily located. The crouches are comfortable. The reception staff are very friendly, helpful and professional. Y朵朵 greeted us with warm and welcoming smile and helped our check-in. Everything went very smoothly. She also provided us her Wechat account so that we can ask her any questions about the Hotel.
I highly recommend the family room. The view was good and the rooms are hugh. There was a camping tent for hide and seek. Everything was meticulously cleaned. Free water bottles and and useful amneties provided. Funside slippers for children - very thoughtful consideration. Dyson hair dryer, electronic toilet with auto flush and closure or opening of the lid, smart TV - very modern Hotel room. The bed, mattress, and quilt are very comfortable; we slept so well that we refused getting out of beds. 😅 The room temperature can adjusted by the digital control and the room was definitely very cold and comfortable in summer. There is a well-equipped gym and a small children play area. The morning buffet served a variety of Asians (mainly Chinese) and Western styled food. It costs 70 Yuan and it is free for children. We liked the food very much. On the day of departure, we needed to make way to the airport early;and did not have time for Breakfast. After talking to the Hotel staff, they gave us full refund. Also there is a convenient store next to the Hotel. We bought a lot of 'delicious instant noodles' and cakes.
In summary, we had a fantastic stay. We found the hotel service excellent. Everyone is friendly and greet you with a big smile. It takes 3 min walk to Beijing Metro and 5 min to get to Beijing Universial resort. The cost of staying is far cheaper than staying in Hotels in Universal Resort. If we are going to visit Beijing Universal Resort in the future, we will definitely stay in Jianguo Hotel again. Highly recommended and value for money 👍.
Oversæt
6/19
Svar fra overnatningssted: Dear Esteemed Guest,We are absolutely delighted to read your glowing review of your recent stay at our hotel! Your kind words about our establishment, from the grand entrance and comfortable couches, to the professional and friendly reception team, especially Ms. Dodo, who greeted you with a warm smile and ensured your check-in process was smooth, are greatly appreciated.Your recommendation of our family room, with its spacious layout and isolation from road noise, along with the meticulous cleanliness and thoughtful amenities like the Dyson hairdryer, Dyson electronic toilet, and smart TV, showcases our commitment to modernity and guest comfort.We're thrilled that you found the bed, mattress, and quilt exceptionally comfortable, and that you could adjust the room temperature to your liking. The complimentary water bottles and amenities added to your convenience, as did the fun slippers for children, making your stay a memorable one.The variety of Asian and Western food at the breakfast buffet, which you enjoyed, along with the hotel's proximity to a convenient store, further contributed to a delightful experience.Your mention of how the hotel staff accommodated your need for an early departure by providing a full refund for missed breakfast highlights our dedication to guest satisfaction.We're grateful for your recommendation and acknowledgment of our excellent service, friendliness, and value for money. The fact that you would consider staying with us again when visiting Beijing Universal Resort in the future is truly heartening.Thank you for choosing our hotel for your stay and for sharing your positive experiences. We look forward to welcoming you back soon!
Stephanie
Fremhævet Værelse (Dobbelt seng)
Overnattede i jan. 2025
Par
17 anmeldelse
5.0/5
Enestående
Slået op den 7. feb. 2025
Hotel room tht i book is v big, there's a bus towards Universal. A convenient store below. But not much food nearby. The breakfast is okay. Hotel staff are helpful
Oversæt
Svar fra overnatningssted: 親,感謝您這麼詳細地分享入住體驗呀!知道房間寬敞讓您住得自在,還有公交能方便去環球影城,樓下便利店也能滿足些小需求,這都挺不錯的。不過附近吃的少這點,我們記下啦。雖然早餐得到了您的認可,但周邊餐飲不足確實影響體驗。我們會努力和周邊溝通,看看能不能增加些美食選擇。酒店員工熱情能讓您感受到温暖,這也是我們一直希望做到的。期待您下次再來,説不定周邊就有好多好吃的等着您啦!
Kulakarn
Familievenlig Suite (Badekar)
Overnattede i sep. 2024
Solorejsende
2 anmeldelse
5.0/5
Enestående
Slået op den 21. nov. 2024
The host is super friendly and helpful
Oversæt
Svar fra overnatningssted: It's great to hear that the host is so friendly and helpful! This kind of positive experience can really make a stay or an event much more enjoyable.I. The Importance of a Friendly HostA friendly host can make guests feel welcome and at ease right from the start. It creates a warm and inviting atmosphere.They are often more than willing to offer assistance, whether it's providing useful information about the local area or helping with any specific needs during the stay.II. Impact on the Overall ExperienceIt can enhance the overall perception of the place or event. A helpful host might go the extra mile to ensure that everything runs smoothly for the guests.Guests are more likely to recommend a place or event with such a great host to others.
Gæstebruger
Familievenlig Suite (Badekar)
Overnattede i nov. 2024
Familie
6 anmeldelse
5.0/5
Enestående
Slået op den 23. dec. 2024
Super duper like this hotel! Love it! It's huge and very comfortable. Further more very friendly and helpful staffs! Definitely worth it!
Oversæt
Svar fra overnatningssted: Thank you very much for your positive feedback! We are delighted to hear that you had a great experience at our hotel. Our team is dedicated to providing exceptional service and ensuring that our guests have a memorable stay. We look forward to welcoming you back in the future!
Anonym bruger
Premier-værelse (2 senge)
Overnattede i nov. 2024
Familie
5 anmeldelse
3.5/5
Slået op den 1. jan. 2025
Location near Universal studio, breakfast not many variety, not much restaurant around the hotel
Oversæt
Svar fra overnatningssted: Dear guest,Thank you very much for taking the time to share your feedback with us.1. Location AdvantageWe are glad that our location near Universal studio is convenient for you. It is one of the features we are proud of, as it allows our guests to easily access the attractions there.2. Breakfast VarietyWe sincerely apologize for the lack of variety in our breakfast. We will take your comments seriously and work on improving the breakfast menu to offer more choices in the future.3. Surrounding RestaurantsRegarding the limited number of restaurants around the hotel, we understand how this might have affected your stay. We will consider exploring options to collaborate with more food providers or provide more information about nearby dining alternatives for our guests.We hope you will give us another chance in the future to show you our improved services.Best regards,
Gæstebruger
Business værelse (2 senge)
Overnattede i nov. 2024
Rejs med venner
2 anmeldelse
4.0/5
Meget god
Slået op den 22. jan. 2025
Room was very big and clean but the amenities doesn’t seem to be working well. We weren’t able to use the tv, the screen froze and there was no sound at times. Xiaosu in the room wasn’t connected to it.
The service at the reception is the worst I’ve encountered all these while. Staff responded with aloof tone when asked about parcel delivery to the hotel (they didn’t even look up from their desk when talking to me). Bag deposit area is just behind the reception and anyone can walk in and out and pick up your bags. They directed me to their hotel restaurant when I queried if I could use their number to order meituan.
If service matters to you, this hotel doesn’t meet a 4 star hotel mark (at least to me). If distance and cleanliness matters, it’s a hotel you can consider.
Oversæt
Svar fra overnatningssted: 尊敬的客人:首先,我們要為您在酒店經歷的這些不愉快向您道歉。房間設施出現問題,如電視無法正常使用,這是我們設施維護方面的失誤。關於前台服務,我們非常重視您的反饋。工作人員冷漠的態度和不專業的行為是完全不符合我們的服務標準的,我們會加強員工培訓,提升服務意識和態度。行李寄存處的管理漏洞我們也會立即改進,確保客人行李的安全。雖然我們酒店在距離和清潔度方面有一定優勢,但服務質量才是我們最應該關注的核心。我們會針對您提到的問題進行全面整改,希望能有機會在未來為您提供更好的服務,重新贏得您的信任。
Gæstebruger
Fremhævet Værelse (Dobbelt seng)
Overnattede i nov. 2024
Familie
2 anmeldelse
4.5/5
Fantastisk
Slået op den 30. dec. 2024
quite far enough from city, but near universal studio, staff friendly dan also clean hotel
Oversæt
Svar fra overnatningssted: It sounds like this hotel has a great location near Universal Studio, even though it's a bit far from the city. And having friendly staff and a clean environment are definitely pluses!
Enkhmaa Munkhjargal
Familievenlig Suite (Badekar)
Overnattede i dec. 2024
Familie
39 anmeldelse
4.0/5
Meget god
Slået op den 10. feb. 2025
It was good experience to stay. Good location who wants to visit Universal Resort.
Oversæt
Svar fra overnatningssted: 尊貴的客人,非常感謝您給出各項 4 分的評價以及對入住體驗的高度認可!得知您覺得位置很好,對想去環球影城的朋友很友好,我們深感欣慰。這一優越的地理位置,是為了給像您這樣的遊客提供便捷,讓您能輕鬆開啟歡樂旅程。4 分不僅是肯定,更是激勵我們進步的動力。在環境營造上,我們會增添更多温馨元素;設施方面,持續關注並升級,確保滿足您日益多樣的需求;衞生清潔維持高標準,做到一塵不染;服務也會更加細緻入微,讓熱情貫穿您的每一次入住。期待您再次光臨,屆時我們將以全方位提升的品質,為您帶來更出色的住宿體驗。若您有任何建議,隨時歡迎與我們分享,我們珍視您的每一份反饋。
KGSHOW
Fremhævet Værelse (Dobbelt seng)
Overnattede i feb. 2024
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 31. mar. 2024
2mins walking distance to subway station, 3 more stops will take you to the Universal studio Beijing. Quite a few options around for you to order food delivery. Abundant room facilities including air purifier & humidifier.
Apart from room temp was a bit too warm and the projector can't work with Netflix, everything was great.
Oversæt
Svar fra overnatningssted: Dear VIP, thank you very much for your feedback on our hotel. We apologize that your stay did not meet your expectations. We will promptly improve the facilities and equipment in the room. Thank you for choosing to stay at the Beijing Jianguo Platinum Cuisine Hotel Global Resort. We hope that your next visit to the Beijing Jianguo Platinum Cuisine Hotel will bring you a better experience. Looking forward to your next stay. General Manager - SANDY
Vincent Cheng
Premier Værelse (Dobbelt seng)
Overnattede i feb. 2024
Andet
1 anmeldelse
3.5/5
Slået op den 17. mar. 2024
Air conditioning is no good. We cannot set it cooler. Cannot set lower temperature.
The desk lamp is too low. I hit my head
Oversæt
Svar fra overnatningssted: Dear VIP thank you for choosing the jianguo Platinum CuisIne Hotel. the hotel can only provide hot air during winter and does not provide air conditioning .if you feel that the temperature is high,please turn off the air conditioning .we apologize for any inconvenience caused and kingly ask for your understanding looking forward to your stay ,general manager sandy
Nana Milerd
Forretningsværelse (dobbelt seng)
Overnattede i sep. 2024
Par
3 anmeldelse
4.0/5
Meget god
Slået op den 23. nov. 2024
5 minutes walk to the nearest metro station, only 3 stops to universal studio
Oversæt
Svar fra overnatningssted: Dear guest,Thank you so much for your positive comments! It's great to know that our hotel has left you with a good impression in terms of the enthusiastic service of our staff, the clean environment, and the convenient location.Regarding the Proximity to the Metro StationIt is indeed a great advantage that it only takes a five - minute walk to reach the nearest metro station. This allows our guests to have easy access to various destinations in the city.Proximity to Universal StudioBeing just three stops away from Universal Studio is another appealing feature. It makes it very convenient for our guests who are planning to visit there.However, we sincerely apologize for the inconvenience caused by the elevator problem during your stay. We will immediately arrange a thorough inspection and maintenance of the elevator to ensure this kind of situation will not happen again. Also, we will provide training for our staff to enhance their service awareness and emergency - handling ability, so as to better serve our guests in the future.We look forward to welcoming you back to our hotel again.
Sijie
Familievenlig Suite (Badekar)
Overnattede i maj 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 14. jun. 2024
Hotel location is good. Close enough to universal there is bus in the morning. And taxi is convenient. Hotel stuffs are friendly.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our location to be advantageous and enjoyed the convenience of our shuttle bus service to Universal Studios as well as the ease of accessing taxis.We take immense pride in the friendliness of our staff, and it is wonderful to know that their hospitality contributed to making your stay pleasant. Your feedback serves as a great motivation for us to continue delivering exceptional service.We hope to have the pleasure of welcoming you back in the future, where we can once again provide you with a comfortable and enjoyable stay. Wishing you all the best in your travels and in life.
Gæstebruger
Gæsteværelse (dobbeltseng)
Overnattede i apr. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 11. maj 2024
The staff are super friendly and tried to help us whenever they could. The room is very clean. And the amenities are of high quality
Oversæt
Svar fra overnatningssted: <<入園方便 免費擺渡車 無限暢飲>>非常感謝您選擇咱們酒店入住,能夠為您帶來舒適且高品質的入住體驗是建國鉑萃的榮幸!以主動、熱情、耐心、周到的服務,真誠用心的去服務好每一位來賓,我們酒店毗鄰環球度假區,距離環球影城主題樂園1.5公里,在酒店東側300米搭乘地鐵七號線三站約十分鐘即可直達樂園入口處,地理位置優越,交通非常方便。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,熱切期待您的再次光臨。順頌 時祺 總經理 SANDY.
Gæstebruger
Gæsteværelse (dobbeltseng)
Overnattede i apr. 2024
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 11. maj 2024
The experience was really good. I came here for the Universal Studios. The hotel is located close to the metro. This enables easy commute to the theme park. It also offers a shuttle bus to the park. The hotel is very clean and has a good restaurant too. The other amenities such as laundry and gym are well maintained. The staff is very friendly and eager to help in anyway they can. Highly recommend this hotel :)
Oversæt
Svar fra overnatningssted: <<入園方便 免費擺渡車 無限暢飲>>非常感謝您選擇咱們酒店入住,能夠為您帶來舒適且高品質的入住體驗是建國鉑萃的榮幸!以主動、熱情、耐心、周到的服務,真誠用心的去服務好每一位來賓,我們酒店毗鄰環球度假區,距離環球影城主題樂園1.5公里,在酒店東側300米搭乘地鐵七號線三站約十分鐘即可直達樂園入口處,地理位置優越,交通非常方便。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,熱切期待您的再次光臨。順頌 時祺 總經理 SANDY.
Gæstebruger
Familievenligt værelse
Overnattede i mar. 2024
Familie
1 anmeldelse
3.2/5
Slået op den 20. apr. 2024
I specially want to say thank you to Kelly Yao for her great assistance throughout this trip!
Oversæt
Svar fra overnatningssted: 入園方便 免費擺渡車 無限暢飲》尊敬的賓客,非常感謝您對我們的好評,能夠為您帶來舒適且高品質的入住體驗是建國鉑萃的榮幸!建國鉑萃北京環球度假區店距離環球影城主題樂園直線距離1.5公里,在酒店東側300米搭乘地鐵七號線三站約十分鐘,即可直達環球影城主題樂園入口,交通十分方便,全房型智能客控,洗漱區乾濕分離,豐富的早餐,免費停車,機器人服務等為您提供舒適便利的入住體驗,期待您再次光臨。順頌 時祺 酒店總經理 SANDY