Kelward
18. december 2024
Hospitality at the hotel was fantastic, with staff go beyond our expections. We booked one bedroom for 2 kids & 2 adults and was upgraded to two queen size beds. We was given piping hot soup, sandwiches, fruits & beverages upon reaching as the weather was very cold. They also ensured that our kids are feeling warm & cosy as well. Each time when we came back from our day out, they offered to make us hot dumpling soup! That was very nice of them. On our last night with Le Zai, they even helped us arranged a car for pick up just right outside their accommodation (their alley is very small by the way). As we have a train to catch early in the morning (before breakfast was even open), the staff packed breakfast (bread, milk & fruits) for us so we can have it on our way to our next destination. I will never hesitate to recommend my friends to book Le Zai when in Hutong. One of the best and left us a great experiences. Thank you staffs of Le Zai!
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