Mercure Beijing City Centre

The hotel was good. Nice location. But the receptionist were not welcoming and could not speak English. Overall experience was good.

The lobby wasn't the most inviting - there were a few flies buzzing around, and there was a strange smell that lingered in the air. While the rest of our stay was alright, this initial impression definitely brought down the overall experience. The receptionist helped us also book our ride going to the train station, which is very helpful.

Staff very unfriendly don’t understand even with translator food not properly marked

Nice and spacious. Employees are nice but none of them speaks English while it's located in a district full of foreign tourists. Breakfast is ok. Real fruit juice and some wester options (such as real cheese, cold cut and break from a proper bakery) would be a plus (it's Beijing, that's not so difficult to find). In the lobby, there are 2 jerseys of the French football team "Paris Saint Germain". Accord hotel group is one their sponsors, but that can be seen as very offensive by customers who don't agree with the foreign policy of the Canadian owner of the team (the state of Qatar, famous for financing terror groups in the Middle East).

The hotel is clean and central. Me and my friend are overall satisfied 👍🏼

Stayed at the Mercure Hotel in Beijing and had a mostly positive experience. The hotel was clean, the room spacious with lots of natural light, and the air conditioning worked perfectly. The bed was comfortable, and the shower and toilet were excellent, featuring a warm seat with adjustable heating and washing options. Pros include the hotel's central location, friendly staff, and well-maintained rooms. However, the location is incorrectly marked on Google Maps, leading to an initial mix-up and an extra taxi ride. It's worth noting that Google Maps can be very unreliable in China. I suggest using Apple maps or the local Baidu, although only available in Chinese:( A major downside was the staff's lack of English. For an international hotel in the heart of Beijing, it's quite disappointing that the staff didn't speak any English. Learning a few basic phrases would significantly improve the guest experience. The internet service was also subpar, frequently shutting down and slowing down in the evenings, which was frustrating compared to the better internet service at other hotels in Beijing. Overall, Mercure Hotel is recommended for solo travelers looking for good value, provided they don’t mind using a translation app to communicate with the staff and aren’t too reliant on fast internet.

服务非常的好，！hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Very close to the arena if going to a concert ! Was easy to check in and out

The room is clean and great for family trip. The only problem is it is far away from bus station nor metro station. Probably need to walk for about 20-30 minutes. But for the hotel itself, it is worth the price.