My husband and I had a lovely stay at the resort as it was our wedding anniversary, the hotel provided us a big bouquet which was very gentle. The communication was quite challenging as they only speak Chinese but Feng Bo, which was the person doing our check-in, was very patient and tried his best to understand and please us. He showed us few options as we were considering upgrading to another room and there are some huge ones, in the end we decided to stay with the "mountain view" and just asked for an upper floor. Breakfast was quite good, many Chinese options (fried noodles, fried rice, a variety of Chinese buns, porridge, vegetables) also toast with jam, fruits, juices and iogurt, we liked it.
There are reduced hours for lunch and dinner so you should plan in advance and menus in Chinese (which again Feng Bo offered to explain and translate if we needed help).
We felt very welcome, the hotsprings are great and both resort and hotsprings are fully staffed with caring and friendly people. Nanshao subway is maybe 15 minutes from there, you can get a Didi.
The room is just like the pictures.
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