Wanda Realm Beijing

Wanda Realm Beijing anmeldelser

Wanda Realm Beijing

Building 1, No.18A Shijingshan Road, Shijingshan District, Beijing, 100040, ChinaVis hoteloplysninger
Wanda Realm Beijing
Wanda Realm BeijingWanda Realm BeijingWanda Realm Beijing
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1 nat

Gæsteanmeldelser

9.1/10
Good
2832 anmeldelse
Bekræftede anmeldelser
Placering9.2
Faciliteter9.0
Service9.2
Renlighed9.2
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Alle anmeldelser(2832)
Positive anmeldelser(2730)
Anmeldelser med billeder/video(282)
Nemt at komme rundt(288)
Venligt personale i receptionen(233)
I nærheden af shoppingområde(218)
Praktisk for shopping(207)
Praktisk parkering(89)
Har boet der flere gange(35)
God udsigt(16)
Fantastisk swimmingpool(13)
Negative anmeldelser(102)
pawnpawn
Superior Deluxe-værelse(Kingsize-seng)
Overnattede i nov. 2024
Forretningsrejsende
7 anmeldelse
10.0/10
Enestående
Slået op den 4. dec. 2024
Very nice and decent hotel. Professional services and management. Thanks Katrina for your hospitality and all the assistances. See you guys next time!
Oversæt
Svar fra overnatningssted: 尊敬的客人您好,感謝您選擇入住北京萬達嘉華酒店!酒店位於石景山萬達廣場,交通便利,毗鄰西五環、蓮石路及阜石路,步行7分鐘即到一號線地鐵站。再次感謝您對酒店的支持和關注,期待您的再次光臨!
Gæstebruger
Superior Deluxe-værelse(Kingsize-seng)
Overnattede i mar. 2024
Solorejsende
7 anmeldelse
9.0/10
Fantastisk
Slået op den 27. apr. 2024
I had a really good stay at the hotel this time. Staff has been very helpful throughout my stay. Special thanks for executive lounge manager Ulrica Cong and staff Daisy Wu’s kind arrangement. Will definitely come back and stay with you again in the nearest future.
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for choosing to stay at Wanda Realm Beijing and recognizing our staff. Your praise is the greatest support and encouragement to all the staff of the hotel, and also the greatest affirmation of the persistence and efforts of the hotel staff. Thank you again for your tolerance and look forward to your visit again!
Gæstebruger
Executive Deluxe Room (2 Beds) (Bathroom)
Overnattede i sep. 2024
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 31. okt. 2024
The location is convenient, close to subway station, grocery stores, restaurants and the mall. The room is very clean and the staff are very professional and friendly. Wished there were more options for breakfast. Will stay in the hotel again.
Oversæt
Svar fra overnatningssted: 尊敬的客人您好,感謝您選擇入住北京萬達嘉華酒店!酒店位於石景山萬達廣場,交通便利,毗鄰西五環、蓮石路及阜石路,步行7分鐘即到一號線地鐵站。再次感謝您對酒店的支持和關注,期待您的再次光臨!
Higgy720
Superior Deluxe-værelse(Kingsize-seng)
Overnattede i sep. 2024
Par
1 anmeldelse
6.0/10
Slået op den 5. okt. 2024
I like this place. #rd time Ive been there. But, the pool, gym, sauna etc on the 3rd floor was closed for renovation - This wasn't stated in the advertisement. Also, sorry to say, you come out of the toilet walking with sticky piss.
Oversæt
Svar fra overnatningssted: Dear guest, thank you for choosing our hotel many times and taking the time to give us feedback. We are proud to be your favorite accommodation choice.Regarding the swimming pool, gym, sauna and other facilities on the third floor that you mentioned are under renovation, we are deeply sorry for the inconvenience caused to you. Indeed, we were negligent in not making this clear in our advertising campaign in a timely manner. We take your feedback very seriously and will immediately improve our promotional information to ensure guests are fully informed about the hotel when booking.At the same time, we are deeply sorry for the bathroom problem you mentioned and express our sincere apologies for it. We understand that this has been a very unpleasant experience for you and we are very sorry about it. We will immediately conduct a thorough inspection and cleaning of the bathroom, and strengthen daily maintenance and maintenance work to ensure that guests can enjoy a clean and hygienic environment during use.We appreciate your feedback and suggestions, your opinion is very important to us. We will constantly strive to improve the quality of our services to ensure that every guest can enjoy a pleasant and comfortable stay in our hotel.Thank you again for your support and understanding and we look forward to having you visit our hotel again. Wish you a happy life!
Ayut
Deluxe-værelse med queensize-seng
Overnattede i nov. 2024
Forretningsrejsende
2 anmeldelse
8.5/10
Meget god
Slået op den 25. dec. 2024
One of a very good hotels in Beijing. Too small area for breakfast.
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常感謝您對我們酒店的認可,並指出早餐區域相對較小的問題。我們很高興得知您認為我們酒店是北京眾多優秀酒店之一,這是對我們全體員工努力工作的極大肯定。我們會繼續努力提升服務質量,為客人提供更加舒適、便捷的住宿體驗。關於早餐區域較小的問題,我們非常抱歉給您帶來了不便。我們會認真考慮您的建議,並探討是否有可能擴大早餐區域或優化佈局,以改善客人的用餐體驗。同時,我們也會努力豐富早餐的品種和口味,以滿足不同客人的需求。再次感謝您的評價和建議,我們期待在未來的日子裏,能夠繼續為您提供更加優質的服務和體驗。祝您在北京的旅行愉快!
Gæstebruger
Overnattede i okt. 2023
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 25. nov. 2023
The hotel is super nice and clean. The swimming pool and gym is in perfect condition. The shopping next door has all kinds of restaurants which is a nice place for a bite. Dandan Guo who helped me with the check in was super helpful and friendly. The hospitality at this place made my stay in Beijing a pleasant experience.
Oversæt
Svar fra overnatningssted: Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!
TravelwithClass
Superior Deluxe Room (2 Beds) (Bathroom)
Overnattede i aug. 2024
Par
8 anmeldelse
10.0/10
Enestående
Slået op den 25. sep. 2024
Would definitely recommend this hotel :)
Oversæt
Svar fra overnatningssted: Dear guests, thank you very much for your recommendation and support! We are proud to be your choice of quality accommodation. Your recommendation is not only a great affirmation of our work, but also a driving force for our continuous progress.We will continue to adhere to the "customer-oriented" service concept and strive to provide every guest with a stay experience that exceeds their expectations. From the cleanliness of the room to the hospitality of the service, from the perfection of the facilities to the convenience and comfort of the surrounding environment, we will spare no effort to pursue excellence.We look forward to more opportunities to welcome you again in the future, and please feel free to recommend us to your relatives and friends, so that more people can feel the charm and warmth of our hotel. Thank you again for your trust and recommendation, I wish you a happy life and all the best!
NicD
Deluxe-værelse med 2 senge
Overnattede i maj 2023
Par
9 anmeldelse
6.5/10
Slået op den 3. jun. 2023
Definitely not worth the money. The reception looked impressive but the rooms were worn and shabby. No hand towels, threadbare carpet, no socket next to the bed, stained bed linen, loose sockets, the blind over the bathroom window was see-through, the lampshade was broken, and there were hairs in the bathroom. On the plus side, the shower was good (although too low for taller people), the bed was comfortable and there was always a lift available.
Oversæt
Svar fra overnatningssted: We are apologized for all inconvenience, accoreding your veluable comments, we will make change as soon as possible. Thank you for stay with us, we looking forward to seeing you again soon.
Gæstebruger
Deluxe-værelse med 2 senge
Overnattede i jan. 2025
Solorejsende
3 anmeldelse
4.0/10
Slået op den 4. mar. 2025
Not good
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常抱歉聽到您的反饋不好,這絕不是我們想要給您帶來的體驗。請允許我代表我們團隊向您致以最誠摯的歉意。我們非常重視您的意見,會立即進行內部審查和改進,確保此類問題不再發生。能否請您具體告知是哪方面讓您不滿意?這樣我們可以針對性地改進,為您提供更好的服務。同時,我們也希望能有機會彌補這次的不足,再次獲得您的信任和支持。期待您的回覆,謝謝!
Gæstebruger
Superior Deluxe-værelse(Kingsize-seng)
Overnattede i apr. 2025
Familie
70 anmeldelse
4.0/10
Slået op den 12. maj 2025
去一樓的公共洗手間上廁所,去第一個馬桶上面有💩,出來去第二個馬桶,發現馬桶周圍也有💩,再去第三個馬桶同樣也有,這種情況在五星級酒店還是第一次碰到。另外工作人員,服務員都很冷漠,沒有主動打招呼和笑臉。
Oversæt
6/9
Svar fra overnatningssted: 尊敬的賓客,您好!對您反饋的衞生疏漏及服務不足深表歉意。我們已立即徹查並優化清潔流程,同時加強員工服務培訓,確保温馨體驗。感謝您的監督,期待您再次光臨見證我們的改進!
Gæstebruger
Executive Deluxe Room (Double Bed) (Bathroom)
Overnattede i apr. 2025
Andet
3 anmeldelse
10.0/10
Enestående
Slået op den 14. maj 2025
房間寬敞舒適,視野很好,細節很到位,位置不錯。入住體驗很驚喜,Lillian很熱情幫助客人,酒店有免費停車場,熱心幫助輸入車號,客人所需的問題都能有效處理,整體入住體驗非常滿意!
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好!感謝您對萬達嘉華酒店的滿分認可!我們欣喜能以寬敞雅緻的客房、優越視野與貼心細節為您締造驚喜體驗,更榮幸獲贊服務高效暖心——從免費停車指引到需求響應,團隊始終以專業與熱忱守護您的入住時光。期待再次以卓越服務伴您開啟舒心之旅!
Gæstebruger
Deluxe-værelse med queensize-seng
Overnattede i apr. 2025
Forretningsrejsende
12 anmeldelse
10.0/10
Enestående
Slået op den 9. maj 2025
入住嘉華酒店,前台給升級了房型,床品很舒適,洗漱用品也非常不錯,酒店服務很熱情,尤其是Lillian對客服務很友好,非常熱心,給安排機器人送餐,體驗不錯,性價比高,值得推薦入住的酒店!
Oversæt
Svar fra overnatningssted: 尊敬的賓客,衷心感謝您細緻入微的認可與推薦!能為您升級房型、提供舒適體驗,是我們的職責所在。您對硬件設施及服務細節的稱讚,讓我們倍感榮幸,也激勵我們不斷精進。未來會以更高性價比與更優質服務,期待與您再相逢!
Gæstebruger
Superior Deluxe-værelse(Kingsize-seng)
Overnattede i mar. 2025
Solorejsende
4 anmeldelse
10.0/10
Enestående
Slået op den 21. apr. 2025
入住體驗超乎預期!酒店環境優雅舒適,設施齊全。特別感謝Ulrica的貼心服務,從入住安排到行程建議都細緻周到,笑容親切讓人倍感温暖。早餐種類豐富,床品柔軟助眠。離店時遺落物品,也温馨提醒,細節滿分!強烈推薦給追求品質的旅者,下次來一定再選這裏!
Oversæt
Svar fra overnatningssted: 尊敬的賓客,太感謝您的這番超高評價啦!能得到您“超乎預期”的認可,我們滿心歡喜。Ulrica得知被您誇讚肯定特別開心,她一直努力為每位客人提供貼心服務。酒店也會繼續保持品質,期待下次能再次迎接您的到來!
Gæstebruger
Superior Deluxe-værelse(Kingsize-seng)
Overnattede i mar. 2025
Familie
2 anmeldelse
2.5/10
Slået op den 13. apr. 2025
不建議親子住這裏! 首先,我覺得是老酒店,走廊裏一股下水道味。 其次,沒有小童樂園。 然後,因為帶的小孩,着急出門沒有帶孩子的沐浴用品,要求酒店給安排一套新的。前台告知了一次,不是入住就會給套新的用品,打掃的阿姨送過來以後,又説了一遍。我知道啊!一般我都不用酒店的,都用自己帶的!我怕裏面摻不乾淨的東西,畢竟給孩子用!我解釋了兩遍! 再次,也是因為出門急,忘了帶尿不濕。從網上定了尿不濕,到貨了讓我等20分鐘再給我送。我給前台打電話,已經可以聽出前台有了情緒。不要再説歡迎親子入住了! 地毯上全是油漬,窗户是一點都不讓開啊!本次入住非常不滿意!
Oversæt
Svar fra overnatningssted: 尊敬的賓客,非常抱歉這次入住沒能讓您和孩子滿意,給您帶來了諸多困擾與不便。老酒店確實存在設施維護不到位、服務細節有疏漏等問題,尤其是對親子需求的響應不夠及時周全,我們深感自責。已認真反思並會積極改進,希望能有機會重新為您服務,彌補此次遺憾。
Hhhuxiaojia
Deluxe-værelse med queensize-seng
Overnattede i mar. 2025
Forretningsrejsende
8 anmeldelse
10.0/10
Enestående
Slået op den 28. apr. 2025
代他人預訂房間,酒店整體非常好,房間乾淨,設備設施比較齊全。酒店給升級房型,尤其是Lillian對客有求必應。協調能力強!還會選擇萬達嘉華酒店入住的,非常不錯的選擇
Oversæt
Svar fra overnatningssted: 尊敬的客人您好,感謝您選擇入住北京萬達嘉華酒店!酒店位於石景山萬達廣場,交通便利,毗鄰西五環、蓮石路及阜石路,步行7分鐘即到一號線地鐵站。再次感謝您對酒店的支持和關注,期待您的再次光臨!