the Imperial Mansion, Beijing - Marriott Executive Apartments

Unfortunately, I had a rather disappointing experience with this hotel. Firstly, when I checked in, the girl was running and re-running my credit card to the point that my bank blocked the card. The bank contacted me to ask what was going on. I finally sorted this out and got to my room. There were used towels on the floor, and the room seemed not to have been cleaned properly. The food was good - better than other hotels I have visited in China. I f nd the staff rather rude and not interested in helping you. On the second day of my stay, I found an insect bite on my arm. I had been walking around and assumed I had been bitten outside. On my second overnight stay, two more bites appeared - all seemed the morning after I had been sleeping in bed. By the time it was time to check out, I had six insect bites, and they looked awful. I covered them up, checked out, and booked a taxi to the airport. I got back to my home safe and sound. My friend and colleague saw the bites on my arm and immediately informed me that they were bed bugs and that I had caught them from the hotel. I washed all my clothes, and my friend and I had some bug spray and sprayed all the contents that had been at the hotel. On reflection, I saw it my duty to inform the hotel of the infestation. I emailed them. Initially, they were polite and apologetic and offered me a free hotel room and breakfast. I was instructed to send images of my bites, which I did. I then received another email that apologised again; however, they only offered me a free breakfast, which I am extremely insulted by. All in all, this is the worst hotel experience I have ever had. I would not advise going to this hotel. I can understand that hotels will get situations, but they did not seem to care about cleaning rooms or the welfare of their guests.

Amazing. Highly recommend. Great value for the size, 4 times the size of a regular hotel room. Would def rebook and stay at this Marriott in Beijing in the future. Fully equipped amenities and full kitchen. Housekeeping everyday and helped wash the dishes and offered to wash clothing, even though the suite has a washing machine, dish washing machine, stainless steel pots, etc. Only 3 mins walking distance to one of the best high-end malls, Wangfu Central 王府中環. My mother just had a hip-replacement surgery and has trouble walking in the snow or long distances, so location to everything was prime importance, this hotel was only 5-6 min walk to all the essential banks we needed to visit. Also, was hoping to take her to a few hot springs to relieve numbness and pain in her legs, but the bath tub in the spacious bathroom was so huge and comfortable we often stayed in to take turns soaking in the tub instead of going to the hot springs. Also, they had an indoor temperature controlled swimming pool, so we went swimming every other day, and used their gym. The swimming pool was empty and had 3 life guards guarding the swimming. All I can say is this apartment hotel is one of the best you can book in Beijing.

For us this was a little tricky to get to initially but once we arrived it was within easy walking distance from various shops and walking streets. Nice place.