Hilton Beijing Wangfujing

The Good: We arrived to find our rooms upgraded to larger ones (though I’m not entirely sure that’s a plus). The rooms are massive—over 50m²—with a walk-in closet, a bathtub, and a large bed. The location is excellent, just a 2-minute walk to APM Mall and right next to Wangfujing Street. The Bad: The hotel lacks a proper driveway at the lobby, and there's a staircase leading up to reception. We’re traveling as a family for two weeks in China with three large suitcases and two smaller bags, and the doorman asked me to carry everything up the stairs myself. The rooms are in dire need of renovation—many fixtures are falling apart. In one room, the glass on the coffee table slid off when my kids accidentally leaned on it, which was quite dangerous. Both rooms we booked were in similar poor condition. Housekeeping was inconsistent—they cleaned one room but skipped the other until we asked. Toiletries were limited to just a shower cap unless requested. The hotel claims this is part of an environmental program, but oddly, the other room was fully stocked, making the excuse feel insincere. Because the rooms are so large, some areas were dusty and not properly cleaned. Lighting controls are also a hassle—there’s no master switch, so you have to walk around turning on multiple lights just to brighten up the space.

Really well located and spacious hotel right next to apm mall and a short walk to the forbidden city. Helen and judy helped us throughout our stay and offered fantastic service. We did have some issues with heating in one of our rooms but the staff sorted it out quickly. Would stay again.

The most phenomenal is that I got a skill from our hotel manage? is about how to folk the shape of rabbit form a tolet ,, hhhh In general, A nice living for my emotion and mental, including the updating for mindset，希尔顿（王府井）brand help me to enjoy a deeper resting，thanksgiving, Abundant financial resources and thriving business

I’m really enjoyed my stay. So satisfied. The location is really good and close to metro. The room is huge. Happy to stay here.

Good Location & Best Service from Alan Gao, Ricky Liu

If you head to Shanghai, be sure to stay at Hilton! The rooms are spacious! Check out the bathroom, it's almost as big as the bedroom!you have the luxury to soak and unwind in its huge bathtub. Bed is huge and comfy. The breakfast spread is good and fresh. Would definitely return again!