jschk.13
20. februar 2025
For me the location was perfect as I was visiting a friend who was studying at the BSFU nearby. There are two subway stations that can be easily reached by foot (15-20 minutes). The staff at the reception unfortunately didn't speak English to me. For me it was okay as I didn't have any bigger problems during my stay. I only had one little 'problem', where a cleaning staff forgot their key card in my room and I wanted to return it at the reception. I explained the situation in English and as the staff couldn't understand me, I just showed them the explanation in Chinese in a translator app on my phone. That worked perfectly fine and we were able to communicate like that. For the Check-In and Check-Out, I got help from my friend, who speaks Chinese. Overall, it wasn't a big inconvenience for me that the staff didn't really speak English, but if you have a serious problem during your stay or need assistance it might become a big disadvantage. Despite the language barrier the staff was always very friendly and nice.
I was always satisfied with the cleanliness and in my room. I was really happy that I had the little fridge / minibar and especially appreciated all the free water I got every day.
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