Beijing Placid Lake Resort Hotel anmeldelser

I travelled together with my family on the first day of the year. A perfect location, favored for a couple of years. You never notice the amount of travelers and tourists here, it’s always quiet and pleasant experience! Perfect place to unwind and relax. We visited the park, the farm and the hot springs. Hot springs outside are something! They look magical at night! Take into account there will be no one around you and you’ll get a brand new experience of soaking in steaming hot fragrant water under the stars… Breakfast options are widely available for everyone, even a peaky eater. Check-in and check-out procedures are easy, take little to no time. With registration in the hotel, one of the service members will give you their personal number, and they will be available for your call or request 24/7. I wanted to say special thanks to Ms Little Housekeeper ( 小李管家). She helped me out a lot during the whole trip, and assisted with arranging flowers, food and my other special requests. Thank you , dear! My favorite hot spring resort for nearly 3 years, thanks for keeping up ⬆️ with requests and your greatest service!

Hu Resort was amazing! Their service was amazing, they helped us find transportation for our travels, they were all so friendly but especially Xiao Li, she was so kind and helpful. Their rooms were also so clean and beautiful, we had our own jacuzzi where we were able to enjoy a cold night soaked in hot water. Their restaurant's meal was also delicious! Especially their beef tenderloin with oyster mushroom. We also love the location, so close to the ski area where they also provided a shuttle to go back and forth. They also had a place for kids to interact with farm animals, gokart, playground, and more. Overall, we really enjoyed our stay and will definitely be coming back! Thank you Hu Resort for an amazing time and the wonderful service ❣️💝❣️

The location is great for being isolated, wanting to go skiing, and have a bit of fun, mostly geared toward families and kids. The hotel springs were lovely and easily accessible. There was a bit of a terrible smell in the hotel and the room in particular but the concierge helped whenever asked. The hotel staff were extraordinary, always available and willing to assist!

Great place for kids My son really enjoyed the themed room, and the adjacent play area. The nearlyby pettiing zoo and outdoor play area were great too. The swimming areas and hot pools were fun for both him and us parents. Service was good. Breakfast was a little basic as was the buffet dinner. The nearby German restaurant was very good though, but booking is recommended at busy times. Lots of other things we could have done had we more time. Certainly on our next visit.

很滿意的親子之旅，環境舒適，房間很大，床很舒服，早餐出乎意料的豐盛。湯泉和各種活動孩子們都很喜歡。管家小胡熱情周到，介紹了各種活動和設施，還幫忙做了延遲退房，唯一美中不足是趕上下雨，沒能看上燈會，留給下次吧。

房間寬敞，屋內贈送咖啡/:coffee、茶、可樂雪碧，果汁和餅乾，礦泉水等一應俱全，管家小胡服務特別好，及時告知餐廳位置及用餐時間，還幫我申請了延時退房，對我的要求響應特別快，感謝小胡管家。靜之湖度假區已經來過三次了，每次來都感覺很好，今年的千燈夜非常漂亮，泡了温泉♨️，餵了小動物，聽了草坪音樂會，吃了德餐，孩子玩的很開心，有時間還會再來。

靜之湖是北京為數不多對寵物友好的酒店，服務人員對寵物都很友善，房間設施很完善，服務人員和藹可親，服務細緻周到，管家也很nice，提醒我們早餐的時間，度假區景色也不錯，遊樂設施很多。有一點需要注意，早餐廳像是宴會廳的臨時啟用，都是大圓桌，吃飯還要幾家人拼桌，吃的都很尷尬，從環境到食材不像是人均128的消費，望改進。

特別表揚房間管家小胡，進房間後第一時間來拜訪加了微信，聽説我們需要床圍雖然沒有提前説明也儘可能的幫忙協調到了。後面還幫忙預訂了餅乾課程，讓三歲寶寶和爸爸第一次嘗試了自己動手烹飪的樂趣。全程活動和餐食安排都會提前微信告知參考訊息。晚上快九點了給寶寶沖奶想多要些瓶裝水也秒回讓值班人員送到房間，酒店的環境和娛樂非常適合親子游。

預訂的是vip私湯小院，一共兩代三人外加兩狗，辦入住時給了兩份寵物禮包。小院裏環境非常好，安靜清幽，從庭院進屋沒有過多台階，房間比較寬敞，每個房間有獨立的衞生間，親子出行非常方便。裝修風格比較現代，能夠智能語音控制，衞生條件也還不錯，如果大屋能有更多的沙發和大一點的茶几，以及池塘裏的落葉能撈一撈會更好。晚餐在主樓吃的自助，138一人，不功不過，沒有魚生類的選擇。 晚上準備泡湯，刷池子的時候發現這個院裏的泡池下水基本不動，服務生來看過後表示堵塞了，但沒辦法採取任何疏通措施。後來請示了領導，領導表示按照房型價位，給換到價格差不多的環湖小木屋2人間，1間。列為看官覺得這位領導的決策可笑嗎？首先是他們住宿設施的問題給客户造成不便，其次沒有考慮客户的實際住宿情況，單純以房型價格決定後續的住宿安排，我請問是讓我們兩代人，女婿和丈母孃睡一張雙人床上嗎？！提出質疑後，服務生和其領導又進行了溝通，談話間就像我們不通情理非得住他們更貴的兩居房型一樣，真逗了，是你們設施的故障破壞了我的度假計劃，換來換去給我帶來了麻煩好嗎？！我對來處理問題的小男生沒什麼意見，年紀輕沒有經驗可以理解，且後面在換房過程中的服務還是很到位的。但他們這位所謂的領導，處理問題的能力和待客態度，着實令人非常氣憤！！ 在大晚上請示了兩級領導後，最後給的解決方案是換到了環湖兩居木屋。説實話讓我花五千多住這個房型我是絕對不會訂的，排除裝修風格的個人喜好問題，第一木屋內通風不好味道比較重，第二兩個屋門到院裏都有幾節台階，對我家腿腳不好的狗狗很不方便，第三離吃早飯的主樓比較遠需要坐擺渡車。但優點是，這裏周圍非常安靜，在湖邊上環境非常好，且泡池上有個棚子，池子邊上有扶手方便上下，車可以停到院子裏。第二天早飯後返回後，看到管家一直等在門口，送上了一份U型枕伴手禮，對昨晚換房的不愉快表示了歉意。 總體而言，這裏的服務人員態度都是非常好的，除了那位給出可笑解決方案的幕後經理。作為距離市中心較近，能帶狗狗，能泡温泉的度假區，靜之湖還是不錯的，希望儘快完善基礎設施，提高管理層服務水平。

設施：很多小朋友玩的設施 坨坨灣農場、撈魚、燈會、教堂，超級好玩又漂亮 衞生：入住的是聯排小院，很乾凈，床夠大，一家三口睡完全不擠 服務：管家小李的服務很好，找她幾乎秒回，晚上在教堂等觀光車等了一會，有點冷，問小李管家，小李馬上安排了車來接，還會提前發用餐的訊息，特別貼心 環境：園區超級大，第一天中午去了教堂，下午去農場玩又去撈魚，晚上看燈會、聽音樂；第二天去森林公園爬山，去酒店二層的小童俱樂部玩，孩子玩的特別開心

酒店裝修風格讓人很舒適，房間裏硬件也很新，衞生很棒，帶孩子放心住 房間裏還略有點裝修的味道，開開窗户就好了，建議再做下除味 整個園區服務都非常熱情到位，感謝管家小胡，雖然還在實習期，但有求必應，主動服務意識很強！ 特別感謝溪戲灣的葛師傅，孩子撈魚一條沒撈着把自己撈水裡了，快落山的時間天氣又比較涼，為了讓不孩子着涼把自己的外套借我娃穿上，還一直幫忙給孩子脱濕衣服鞋子，真是解了老母親的燃眉之急！！沒有機會當麪道謝很遺憾，希望酒店看到評論可以代為感謝葛師傅！

酒店條件很好，環境優美，早晚園區裏散步很愜意，三個餐廳去了兩個，德餐廳的肉吃得很過癮。 和一般酒店比，價位小貴，但物超所值。 特別是管家服務很貼心，負責我們的小李管家很周到。

房間寬敞，私湯池用之前會有專人來清理乾淨，私密性可以，室內可聲控放音樂。駝駝灣農場適合小朋友遊玩，教堂附近有天鵝湖划船、皮划艇等項目。小李管家服務貼心周到，響應迅速，好評。

五一假期來到靜之湖度假酒店，正好趕上千燈夜活動。房間門口兒和園區的燈特別漂亮，非常感謝小李管家貼心服務，幫我們延遲了退房。温馨提示，景區還有一個森林公園值得推薦！