Summer House

It can be quite difficult to find a place which can accommodate a family of 5 all at once so we were very happy to see 3 double beds in the family room. The room is bright and clean, the hotel location is very good. Around 10min away from Universal park; there are 2 free shuttle buses in the morning (7.20 am and 8.20 am) but you can also easily get a taxi/ Didi to there. There are several chinese restaurants right in front of the hotel. The person who welcomed us was very nice and helpful. I saw some comments saying toiletries would not be renewed from one day to another. You actually have to scan the Wechat QR code located next to the hotel door (street side) and the hotel staff will then help you to book the shuttle bus to the park or renew the toiletries the next day. The bed will not be redone though, that would be some possible improvement. Besides this, we will totally come back to this place.

This is the first time staying at this hotel. It is about 10 mins from Universal Studio and they have a free shuttle to take you there (7am and 8am) and one free shuttle back at night about 9:30pm. I do not speak Mandarin and paying with my WeChat and Alipay without a China phone number was not working for me so calling taxi and ordering food was difficult. Thanks to the hostess (园儿姐) things went smoothly. She sent her contact, shuttle bus info and the hotel passcode via WeChat. When I need to order food, she allow us to order food via her phone as she waited patiently for us. When we reimburse her for the food, we gave her a bit more money because she waited for over half an hour for us to order but she insist not a penny more. On our last day out, we left the hotel very early in the morning as we tried to get a taxi ourselves since the hostess was not in yet but we ended up having to WeChat her for help. The hostess told us not to worry because she can order a taxi for us. We told her we were waiting at the same spot where the shuttle bus to Universal Studio picked us. She actually ran all the way from her home ( she lived approx. half an hour away) to where we were and waited with us until we got on to the taxi and she spoke to the taxi driver in Mandarin so he knows which airport to take us to.Honestly, where do you get this kind of service? The hostess speaks a bit of English ( she is taking courses to improve her English) but if we don’t understand each other, we use Alipay translated or the translation app on her phone. I definitely will come back again. Oh, FYI, the hostess do not enter your room to clean unless she have your permission which is great because I do not need cleaning everyday. They also provide disposable face and bath towel which I don’t mind because you know it is sanitary. She also greet you with a nice big plate of watermelon even when our plane was delayed by 4 hours and we did not arrive till approximately 11pm (she waited for us). I think if we would have set up our WeChat with a Chinese SIM card life would have been easier. We only got a Chinese SIM card after we left Summer House. After that, ordering food, calling taxi and making mobile payment was possible. I am grateful that the hostess went out of her way for us else we would have no idea how to order food. Hope this info help.

Muy bonito y tranquilo. Me solucionaron preguntas. La persona que me recibió, es muy amable, me enseñó que cerca puedo coger un bus para ir al parque Universal Studios

入住的這個地方簡直太棒了！房間乾淨整潔，一進入就讓人心情愉悦。這裏的位置也十分優越，離環球特別近，出行極為方便。前台小姐姐她的接待服務態度非常好。熱情地帶着我參觀了幾個房間，都是極簡風格，簡約而不失大氣。在這樣的環境下拍照，那效果真是嘎嘎出片。房間裏的佈置小樣，充滿了温馨的氛圍。周圍還有各種美食，完全不用擔心吃飯的問題。步行兩三分鐘就有京東便利店，可以買到新鮮的水果。在這裏居住，真的是一種享受，讓人感覺非常舒服。無論是從住宿條件、地理位置還是服務態度來看，都讓人無可挑剔，真心推薦給大家。

民宿乾淨整潔，管家服務超好，店裡就可以租魔法袍魔法棒，去環球有免費的班車，位置好找，打車直接到門口，離地鐵打車幾分鐘就到了，推薦。

設施：設施完善，非常好 衞生：衞生很乾凈 環境：環境很好，在主街上，附近有小賣鋪、餐廳 服務：服務很好，管家小姐姐很好，有求必應