Beijing CSN Pearl Hotel

I honestly wonder how such a massive hotel manages to stay in business. Clearly not by cleanliness, and certainly not by service. On the first night, our flight was delayed and we arrived close to midnight. The front desk casually informed us that they had already given away our room, then claimed they were “doing us a favor” by “upgrading” us — which really just meant fixing their own mistake. To make it even more absurd, they had only recorded one night in their system. So early the next morning, before we’d even caught up on sleep, they called to pressure us to check out, as if we were freeloaders. I had to take my booking confirmation downstairs to straighten it out, and only then did they begrudgingly extend the room — making it feel like we were somehow inconveniencing them. The room itself didn’t disappoint — in the worst way: hair from previous guests still clinging to the walls, insects keeping us company at night, and sheets so filthy they triggered an allergic reaction in my pregnant wife. And when we decided to book an extra night just so she could recover, the front desk insisted we move rooms instead of simply asking if we’d pay the difference — because, apparently, making guests’ lives harder is part of their brand identity. In short: this hotel has nothing to offer but size. Its apparent philosophy seems to be: “We’re big, deal with it.” We certainly won’t be back — and I’d recommend future guests not be fooled by appearances. This place really is just a big disappointment.

The hotel was very nice with a great location near PKX airport. The hotel description isn't very obvious, but the shuttle is on the lowest floor, near door 15. The shuttles run 24/7, every :15 and :45 from the airport.

Stayed here to catch a morning flight out from Beijing Daxing International Airport. This hotel offers a free shuttle to and from the airport, operating over 24 hours, with a frequency of every 30 minutes one trip. From the airport: 15 & 45 of each hour, outside gate 15 (bus parking bay) of 1F and from the hotel: 00 & 30 of each hour. The hotel is clean and comfortable.