Mercure Beijing Tongzhou Global Resort

Mercure Beijing Tongzhou Global Resort anmeldelser

Mercure Beijing Tongzhou Global Resort

339 Yunjing East Road, Tongzhou District, Beijing, ChinaVis hoteloplysninger
Mercure Beijing Tongzhou Global Resort
Mercure Beijing Tongzhou Global ResortMercure Beijing Tongzhou Global ResortMercure Beijing Tongzhou Global Resort
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

4.8/5
Excellent
1928 anmeldelse
Bekræftede anmeldelser
Placering4.8
Faciliteter4.8
Service4.8
Renlighed4.8
Filtrer efter:
Sortér efter:
Alle anmeldelser(1928)
Positive anmeldelser(1915)
Anmeldelser med billeder/video(501)
Venligt personale i receptionen(385)
Tilbyder afhentning/aflevering(282)
Store værelser(201)
Lækker morgenmad(195)
Ville bo der igen(67)
Fremragende til børn(47)
Taxaer, der er nemme at ringe til(19)
Har faciliteter til børn(13)
Negative anmeldelser(13)
ANGEL OFFICIALE
Honorable Double Bed Room
Overnattede i nov. 2024
Par
25 anmeldelse
5.0/5
Enestående
Slået op den 7. jan. 2025
Its 10mins away from universal, the hotel arranged a shuttle fo the resort , very convenient. Bed was comfortable and room was large and clean. Staff was very friendly and helpful. Would stay again! Highly recommend.
Oversæt
Svar fra overnatningssted: Thank you very much for your positive feedback and recommendation!We are delighted to hear that the hotel is conveniently located just 10 minutes away from Universal, and that we provided a shuttle service to the resort, making your stay even more comfortable. We strive to ensure that our guests have easy access to popular destinations and amenities.It's also great to know that you enjoyed the comfortable bed, large and clean room. We take pride in maintaining high standards of cleanliness and comfort for all our guests.Furthermore, we are thrilled that our staff were friendly and helpful during your stay. Our team works hard to provide exceptional service and make every guest feel welcomed and taken care of.We would love to have you stay with us again and highly appreciate your recommendation to others. Thank you once again for choosing our hotel and for sharing your wonderful experience. We look forward to serving you in the future!
Gæstebruger
Superior-værelse med 2 senge
Overnattede i nov. 2024
Familie
2 anmeldelse
4.5/5
Fantastisk
Slået op den 28. dec. 2024
5 km from Universal studio 1.5 km from nearest train station with free shuttle bus. Clean spacious room with modern bathroom with full amenities. Reasonable ABF with mostly Chinese mains. - Strong tobacco smell in the lobby
Oversæt
Svar fra overnatningssted: 感謝您對我們酒店的詳盡評價。很高興得知我們的地理位置讓您滿意,距離環球影城1.5公里,並且距離最近的火車站也僅有1.5公里,還提供免費班車服務。同時,乾淨寬敞的房間、現代化的浴室以及完備的設施也給您留下了良好的印象。餐食方面,我們提供合理價位的中式主菜,也儘可能地滿足了您的需求。關於您提到的大堂有濃烈的煙草味,我們非常抱歉給您帶來了不便。我們一直致力於為客人提供舒適的環境,對於此次的疏漏,我們會立即採取措施加強通風和禁煙宣傳,確保大堂的空氣清新。感謝您的反饋與支持,期待再次為您服務,祝您生活愉快!
Gæstebruger
Honorable Duplex Suite
Overnattede i apr. 2024
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 3. jun. 2024
Extremely clean & good & friendly staff. Highly recommended to stay. 小王 & 吴 Sean are very professional.
Oversæt
Svar fra overnatningssted: 尊敬的賓客您好!非常感謝您充滿溢美之詞的評價,一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。您到北京環球度假區美居酒店,我們定會熱情的接待,我們努力用心為了讓您能有一段温馨,舒心的入住體驗。環境優美,房間舒適,地理位置優越,如果您住的滿意,相信我們還會有緣再見,我們衷心的祝您一切順利,生活愉快!
Eggplantlove
Honorable Duplex Suite
Overnattede i okt. 2024
Par
7 anmeldelse
5.0/5
Enestående
Slået op den 29. nov. 2024
It is right near Universal Studio. The hotel itself is clean and friendly. If you are looking for a stay near the theme park look here.
Oversæt
Svar fra overnatningssted: Thank you for your positive review!We're glad to hear that our hotel is conveniently located near Universal Studio and that you found the hotel itself to be clean and friendly. We strive to provide a comfortable and welcoming environment for all our guests.If you're looking for a stay near the theme park, we're definitely a great option. Our proximity to Universal Studio allows guests to easily access the park and enjoy all its attractions.Thank you for recommending us, and we look forward to welcoming you back soon! If you have any further questions or need assistance, please don't hesitate to contact us.
⭐Fire
Værelse med queensize-seng
Overnattede i jun. 2024
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 23. aug. 2024
It was a nice stay, very close to Universal Studios. The service was nice, it was clean. It is a little bit remote, but perfect to stay over before going to Universal Studios.
Oversæt
Svar fra overnatningssted: Thank you for your kind words and valuable feedback! We're delighted to hear that you enjoyed your stay with us and found our hotel to be clean, with great service. Being located close to Universal Studios is indeed a major advantage for our guests, especially those planning a visit to the park.While we understand that our hotel may seem a bit remote to some, we're glad that you found it perfect for staying over before your visit to Universal Studios. We strive to provide a convenient and comfortable base for our guests, and your satisfaction is our top priority.Thank you again for choosing our hotel, and we look forward to welcoming you back in the future. If there's anything we can do to improve your experience, please don't hesitate to let us know. Have a wonderful day!
RV102
Familieværelse
Overnattede i maj 2024
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 13. jun. 2024
Great hotel, excellent location for food and to visit universal beijing, rooms big, breakfast decent, cant complain. Beds were comfy, great showers. One thing that stands out the most is the service. Outstanding service from the staff, xiao wang was in my opinion the best. His attention to detail, his 24hrs service, alwys wanted to make sure we are all ok, if we are lacking of anything, i could private massage him and he would reply instantly, amazing, i have no words, Xiao wang thank u. U made my family and my trip to universal left like home. I would come back and stay here again. All the best Mercure. Keep it up. 5stars for xiao wang
Oversæt
Svar fra overnatningssted: You're very welcome! We deeply appreciate your praise and recognition of our hotel. We strive to provide every guest with the finest service and a comfortable accommodation environment. We are extremely honored and delighted to hear that you were so satisfied with Xiao Wang's service. His dedication, attention to detail, and round-the-clock availability have truly created a homely and convenient experience for our guests.We will definitely convey your praise to Xiao Wang and encourage him to maintain his excellent performance. At the same time, we will continue to strive to improve our overall service quality and customer satisfaction, ensuring that every guest feels like they are at home here.Thank you once again for choosing to stay with us and for your kind review. We sincerely hope to see you again soon! Wishing you a pleasant journey and a wonderful life!
Pianist
Superior-værelse med queensize-seng
Overnattede i nov. 2024
Rejs med venner
8 anmeldelse
5.0/5
Enestående
Slået op den 2. dec. 2024
Cozy and warm, simple but nice breakfast
Oversæt
Svar fra overnatningssted: Thank you very much for your positive feedback on our hotel's breakfast! We are delighted to provide you with simple yet comforting breakfast options, allowing you to enjoy the warmth of a home-cooked meal before starting your busy day. We are very pleased to know that you found the breakfast both simple and delicious, which is exactly what we have been striving to achieve. We will continue to select high-quality ingredients and cook with care to bring you an even better breakfast experience. We look forward to your next visit, where you can once again feel our enthusiasm and dedication. If you have any suggestions or needs, please feel free to let us know. Wish you a happy life!
Gæstebruger
Superior-værelse med queensize-seng
Overnattede i sep. 2024
Par
1 anmeldelse
5.0/5
Enestående
Slået op den 23. okt. 2024
服务:good 卫生:good 设施:good
Oversæt
Svar fra overnatningssted: 非常感謝您對我們酒店的服務、衞生和設施的肯定!您的滿意就是對我們最大的鼓勵和支持。我們會繼續努力,為每一位客人提供優質的服務、乾淨的衞生環境和完善的設施,確保您的住宿體驗舒適愉快。期待您下次光臨,再次為您提供完美的服務!祝您生活愉快!
Gæstebruger
Værelse med queensize-seng
Overnattede i sep. 2024
Familie
1 anmeldelse
4.7/5
Vidunderligt
Slået op den 12. okt. 2024
Good location, clean
Oversæt
Svar fra overnatningssted: Thank you for your positive feedback! We're glad to know that our hotel's location is convenient and the rooms are clean. We strive to provide a comfortable and pleasant stay for all our guests. Looking forward to serving you again in the future!
ryanoh
Superior-værelse med 2 senge
Overnattede i mar. 2024
Rejs med venner
4 anmeldelse
5.0/5
Enestående
Slået op den 19. apr. 2024
Look very clean and tidy
Oversæt
Svar fra overnatningssted: Hello! Thank you very much for your stay and appreciation! I'm glad to bring you a good time on your trip. Your appreciation gives the hotel a great encouragement and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We are eagerly looking forward to your visit again! Welcome back to experience it again. I wish you a happy life!
Gæstebruger
Værelse med queensize-seng
Overnattede i dec. 2024
Rejs med venner
4 anmeldelse
2.0/5
Slået op den 23. jan. 2025
已經和身邊所有要去環球影城的朋友避雷了這家酒店。 1.衞生差勁 桌子上有油漬 拖鞋一雙正常顏色一雙灰成這樣 拿到就噁心的扔開了 為了寫差評我忍着噁心擺放整齊拍了照🤢 2.前台 給的洗漱包沒有牙膏 晚上十點給前台打電話要牙膏 期間催促兩次到凌晨0:03還沒有送上來 我不是很懂讓機器人送個牙膏需要兩個小時是什麼意思 3.客房電話半夜兩點鐘突然響了。。本來就失眠睡不着 這下真的快要嚇死了 電話接起來也不出聲 我真以為是午夜兇鈴了 能不能賠我點精神損失費??? 基本上住這個地段的顧客都是為了第二天早起去環球影城的 大家衹求一個安心衞生的休息環境 為什麼作為華住會中高端的美居連這兩點都做不到?是酒店服務人員的個人業務能力問題還是華住會整體的問題?
Oversæt
Svar fra overnatningssted: 非常抱歉給您帶來不愉快的體驗。對於您提到的衞生、前台服務及客房電話問題,我們深感抱歉並會立即整改。我們會加強客房清潔監督,確保住宿環境乾淨整潔;提高前台員工培訓,及時滿足客人需求;檢查維修客房電話,避免類似情況再次發生。您的反饋對我們非常重要,我們會認真對待並儘快解決。感謝您的寶貴意見,期待能有機會為您提供更好的服務。再次為給您帶來的不便表示誠摯的歉意!
missy28
Superior-værelse med queensize-seng
Overnattede i nov. 2024
Par
6 anmeldelse
5.0/5
Enestående
Slået op den 30. dec. 2024
選擇美居酒店作為我的休憩之地是做得最正確的選擇!周到細緻的服務讓我心中滿是感激。讓我的休息時光温馨愜意!很滿意,前廳小超的熱情服務讓我倍感親切!期待再次下榻通州環球度假區美居酒店共享美好時光。
Oversæt
Svar fra overnatningssted: 您的讚譽之詞如同温暖的陽光,照亮了通州環球度假區美居酒店的每一個角落!選擇我們作為您的休憩之地,確實是您明智且令人欣喜的決定。得知您對房間、酒店環境以及我們前台團隊(特別是小林和小超)的服務都給予了高度評價,我們全體員工都深感榮幸與鼓舞。您的滿意就是我們最大的追求和動力源泉。小超和小林作為我們酒店的前台代表,他們的熱情服務、細緻關懷不僅體現了美居酒店的專業水準,更傳遞了我們對每一位賓客的真摯情感。他們的付出得到了您的認可,這對他們來説是最寶貴的鼓勵。我們期待着您的再次光臨,與您一同在美居酒店共享更多温馨、愜意的美好時光。無論是探索環球度假區的無限樂趣,還是簡單地享受一段寧靜的休憩時光,我們都將竭誠為您提供最優質的服務和最舒適的住宿體驗。再次感謝您的選擇與肯定,祝您生活愉快,期待與您再次相遇!
Anonym bruger
Superior-værelse med 2 senge
Overnattede i dec. 2024
Familie
108 anmeldelse
5.0/5
Enestående
Slået op den 29. jan. 2025
酒店乾淨衞生,服務不錯,可以延遲退房,第二天送了很多礦泉水,距離環球影城大概10多分鐘距離,有接送服務,性價比高。
Oversæt
Svar fra overnatningssted: 非常感謝您對我們酒店的肯定!我們一直致力於為客人提供乾淨、衞生的住宿環境和優質的服務。能為您提供延遲退房和免費的礦泉水,讓您感受到家的温馨,我們感到非常高興。酒店距離環球影城僅10多分鐘車程,並提供接送服務,這也是我們酒店的亮點之一。我們很高興聽到您覺得我們的性價比高,這正是我們努力的目標。期待您的再次光臨!
Gæstebruger
Honorable Double Bed Room
Overnattede i okt. 2024
Familie
12 anmeldelse
5.0/5
Enestående
Slået op den 24. nov. 2024
每次去環球影城都會入住的酒店,每次都會有驚喜,房間很乾凈,從前台到打掃房間的阿姨都很熱情,房間打掃的很乾凈,到環球影城打車也很方便,重點是比起建國等酒店,周邊更方便,附近有很多吃飯的地方,旁邊有家京蒙情火鍋店特別好吃!老闆人好好!
Oversæt
Svar fra overnatningssted: 感謝親的極力推薦!非常榮幸能成為您環球影城之旅的温馨驛站。我們一直致力於為每一位賓客營造乾淨、舒適的住宿環境,並提供貼心的服務。聽到您對我們的認可,特別是對我們周邊餐飲的推薦,真是開心至極!我們會繼續努力,為您提供更優質的服務。期待您再次光臨,一起創造更多美好回憶!
Guoba
Parent-child Room
Overnattede i dec. 2024
Familie
27 anmeldelse
5.0/5
Enestående
Slået op den 14. jan. 2025
衞生,床品一貫出色,一次非常滿意的入住,表揚前台小陳,棒棒噠!客房王海清服務熱情周到,房間遺留及時通知了前台[呲牙]。
Oversæt
Svar fra overnatningssted: 非常感謝您的詳細評價和認可!得知我們的衞生、床品一如既往地出色,並且您對這次入住體驗非常滿意,我們非常高興。前台小陳和客房服務員王海清都受到了您的表揚,這是對他們/她們工作的極大肯定,我們為他們/她們感到驕傲!小陳和王海清都是我們團隊中非常出色的成員,他們/她們始終致力於為客人提供熱情、周到的服務,確保每一位客人在酒店都能感受到家的温暖。再次感謝您的肯定和支持!我們會繼續秉承優質服務的宗旨,不斷提升服務質量,為您和更多客人提供更加舒適、愉快的住宿體驗。期待您下次光臨!