Avid Hotel Cincinnati N - West Chester

The staffs are friendly. The room is clean. Need to work on the mold issue on the shower stall. The lights are way too bright. Wish it has a dimmer switch.

I didn't have air first night of my stay and was given a small ac unit that didnt do enough. I was helped with point to goto next purchase which was OK. My room sheets were not changed when left amd the air didnt work because of batteries in thermostat that should be something routinely checked

The room was pretty small and would have benefitted from a sitting chair (it had an office chair). It had no rugs, which iIinitially thought was a great idea until I heard the guests above us---it sounded like they were doing an aerobics class! The lobby is very compact and included the kitchen station for the complimentary breafkast. Speaking of compact, the parking lot and spaces were small. We had difficulty backing out of our space because the car parked behind us was so close. The breakfast was okay, but nothing to write home about. All-in-all, we won't make an effort to stay at an Avid hotel again.

The front desk representative that checked us in was amazing, she was so kind and helpful! When there was a mix up with being re-charged for the room after booking and paying online, she got it fixed quickly and walked to the room to let us know. It’s a nice quiet area, the hotel was nice, our kiddo had the best time in the room and she loved the beds; her and all her stuffies were happy being able to lay down and watch scooby doo. Quick and easy check in and check out process.

We have stayed at this property four times in the last two+ years and have been happy with the service and the quality of the rooms. Quiet and very comfortable. The materials selected for the rooms is easy to clean and gives confidence that the room is hygienic.

Stay Shower had huge crack in floor wasn’t all that clean of room and amenities not great for newer hotel. Breakfast was not great and not kept up with in mornings. Running out of food and long wait for more. Should be prepared for weeknd traffic at the breakfast hours