Beaulieu Hotel

There was no lift. Fixtures and fittings came off the wall (apparently held on by good luck and little else)in our room! TV remote originally didn't work. Replaced by very helpful staff. No phones in the room so needed a long and meandering walk through the hotel to reception to report problems. No less than 6 corridor doors needed to be opened (whilst navigating suitcases through the hotel to reach a room very much at the distant end of the building. Somebody obviously had a 'job lot' in corridor doors at some point!!

Overnight Stay All staff were welcoming, helpful and friendly. The Drift restaurant evening menu sadly lacked imagination with poor seasonal choices. The breakfast menu was good and it was possible to choose variations from what was available. The room was clean and comfortable. The selection of in room beverages was very limited with no packets of biscuits.

Hotel is lovely although a little tired. Our room had a beautiful view overlooking the forest, but only one bedside lamp, bulbs in main light not working, dripping shower, tired decor. We still had a lovely stay and I would visit again but might have a conversation about room choices beforehand. Staff are very friendly, helpful and polite.

your hotel was just what I needed to spend a whole day at the motor muesum two nights well spent thankyou

Rubbish Restaurant was freezing cold with guests eating food in coats No towels in room to shower in the morning and nobody at reception until after 8am so couldn’t complain or get towels as I had to leave by 7 am ended up stripping the bed to dry in bed clothes I left a note at reception with my business card for someone to cal me to discuss my complaint but no response Won’t go back

Property was nice and surrounding area. The restaurant was nice inside, but the chef always got the order wrong, even from his own menu! .(leaving things off!)..on one occasion, the pre-starter and starter came out together, then 2 minutes later the mains came out too! Leaving a table full of food at once! The breakfast the next morning, was not good at all , deep fried hash brown! Yuk! ...bacon not seen a grill! Yuk! Tomato straight out the fridge! Other guests had the same problem! One girl with very long dark hair should have had her hair tied back whilst serving food, not good!....unless the chef has changed we will not be returning!