Tusan Beach Resort - All Inclusive

Oda temizliği düzgün yapılmamıştı tuvalet pis bırakılmıştı oda temizliği istediğimizde kirli havluyu katlayıp geri koymuşlardı farkedince başka havlum kalmamıştı dedi görevli çarşaf değişimi istedik 3 günde bir oluyor dendi ama girişte de çok temiz değildi dedik zor bela değiştirdik yemeklerde tatlıdan sonra çay içmek isterseniz lobiye gitmeniz lazım çünkü restoranda yemek sonrası çay yok denizi çok güzel bir de bir gün Adana ve tantuni çıktı o baya iyiydi tatlıların görüntüsü çok güzel tadı yok

We had a one week stay in the hotel and by far the animation team made it for my 2 year old and 4 year old! They loved the pools and the mini disco. The food was really good too. We enjoyed our stay very much. My daughter is still asking if we can see Ahmet from the entertainment team

Just a couple of short bus rides to the best Ephesus museum on the planet, and just a single short hop to Kusadasai, this hotel is an excellent place to relax for a few days. The whole hotel is well maintained and cleaned daily, the staff are friendly and efficient and the views across the bay - or lagoon are lovely. We were there in the shoulder season, so pools were still closed and occupancy was around 40%, even so the restaurant got extremely busy at times. Food was well presented and fairly tasty, though authentic Turkish dishes were (sadly) few and far between. One reason for visiting the area are the scuba opportunities - it's a great place for dives onto sea caves, coral and even a specially sunk airliner! I would be more than happy to stay at Tusan again. Many Thanks for a lovely relaxing break.

Merve, ceyhun and sinan Are by far the Most awesome People. They allways took care about us. Merve is the Most lovely Person. Ceyhun took care about all of my Problems. Sinan was the best Boy to bring the Drinks. Yeliz is also a very nice Person. So friendly and understandable.

Great hotel. Fantastic view from our room balcony. Staff superb and buffet meals were of a high standard and had great variety. Also very handy and cheap to get Dolmus into Kusadasi and Selcuk ( only 25 and 75TL)

To start with - it is not a 5 star hotel as we know it. All these restaurants and facilities are advertised but only fraction of restaurants/bars are actually open during what is the busiest holiday period. Facilities like game room (table tennis/pool table), kids fun room/arcade are so run down, dirty and generally not looked after. Even sweeping the floor from old leaves, chipped floor tiles and plastic cups would make a huge difference. Tennis court, gym, kids play park are like ghost town, didn't seem like anyone set a foot there in a while but once you see the facility (or what's left of it) you can't help but turn around and go. We had a la carte meal at Lykia restaurant (service and food was good) but there was broken glass unswept under our table, which is just another 'missing a mark' moment. My husband came out with a bleeding toe from the main pool - can't be certain if that was again broken glass as didn't see. Beds by pool, at least what we had, were broken, same as umbrellas. Again, lack of maintenance. Hotel allows local business to come advertise their services, eg Chinese restaurants, to the guests enjoying time by the pool. We had been approached 3 days in a row by the same guy offering to visit his Chinese restaurant. Food and service during meal times are not bad, there's variety and plenty of it but unfortunately my husband had 'traveller's diarrhoea' on the second day of our 1 weeks stay. And we haven't been the only family affected by this. We arrived late at midnight expecting a good night sleep but unfortunately the room was prepared for only 3 guests when we were 4 (2 adults and 2 & 7 yrs old). I called reception for a cot bed but was told it's too late so ask tomorrow. Both children then had to sleep in one single bed which resulted in younger one rolling out of bed at 5 am in the morning and sustaining a bump on his head. To add to our first night issues me and my husband barely slept on what was the hardest bed we have ever 'slept' on. We spoke to the guest relations manager the following morning, explained the situation of the sleeping arrangements in our room, which was sorted out that afternoon. Unfortunately even 'softend up' the bed was still very uncomfortable for us. Rooms are cleaned daily and house keeping are really hard working people, we left a tip for our cleaning lady who was there every day of our 7 nights stay and she left us beautiful swans made out of towels to show appreciation. Staff and the service they provide really varies in areas. I think language barrier plays a huge part here and definitely not all staff speaks or understands english, you would expect 5 star hotel receptionists should be able to. I want to mention SPA treatments and the staff that work there as they were brilliant, we came back twice there after receiving Turkish hammam for the whole family, which none of our previous 5 star hotels we stayed in offered, so it was very accommodating for them and kids very much enjoyed it