28, Jalan Teluk Kumbar, Bayan Lepas, Penang, 11920, MalaysiaVis hoteloplysninger
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Gæsteanmeldelser
4.5/5
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393 anmeldelse
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Bekræftede anmeldelser
Placering4.3
Faciliteter4.5
Service4.5
Renlighed4.5
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Alle anmeldelser(393)
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Fremragende til børn(34)
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Tæt på lufthavn(7)
Lækker buffet(5)
Negative anmeldelser(20)
Eddie
Executive pool Suite
Overnattede i 2024 年 12 月
Familie
7 anmeldelse
3.2/5
Slået op den 2024 年 12 月 10 日
Parking to narrow and check out time at 11 am.. prefer check out at 12pm one more thing parking dirty with dry flower
Oversæt
Svar fra overnatningssted: Dear Eddie,We are pleased to receive your valuable feedback and thank you for the time and efforts bringing this to our attention. Do allow us to take this opportunity in extending our sincere apologies on the unpleasant experience, which you have encountered during your stay with us.For your information, our hotel rooms have an individual dipping pool & our standard check-in time is 3pm & check-out time is 11am, due to our housekeeping team need longer time to do thorough cleaning for the room as well as the dipping pool upon guest check-out. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your fellow friends from coming to stay at Lexis Suites Penang in the near future. Once again thank you for your patience with us.Warm Regards, The Management
Anonym bruger
Executive pool Suite
Overnattede i 2024 年 12 月
Par
2 anmeldelse
3.7/5
Slået op den 2024 年 12 月 11 日
The room is big enough for a couple. The housekeeping was done promptly. Complimentary drinks have been topped up daily. Breakfast was superb. Will recommend to family and friends.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management
Anonym bruger
Executive pool Suite
Overnattede i 2024 年 12 月
Rejs med venner
12 anmeldelse
5.0/5
Enestående
Slået op den 2024 年 12 月 7 日
The best experience in Penang. Room upgraded to Premium Seaview and thanks to Ms Trisyia I got the room with the view as per requested. Room was clean and amazing. Staff were friendly. Thanks trip.com
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
Jayrnb
Premium-suite med pool
Overnattede i 2024 年 12 月
Familie
9 anmeldelse
4.2/5
Meget god
Slået op den 2024 年 12 月 8 日
The room is big, the private pool in the room and steam bath is something we love. The view is superb and we enjoy our stay. Location wise is abit out for shopping malls or most island attraction, breakfast food wise i feel got room for improvement. Overall we love our stay.
Oversæt
Svar fra overnatningssted: Dear Jayrnb,Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. We sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future.Warm regards, The Management
Gæstebruger
Executive pool Suite
Overnattede i 2024 年 11 月
Par
10 anmeldelse
4.7/5
Vidunderligt
Slået op den 2024 年 12 月 2 日
Room very spacious with 2 super King size bed that sleep 4 person. Bed very comfortable. Bathroom also very spacious with 1 standing shower and a bathtub. Can draw up the blind and enjoy outside view while soaking in the bathtub. Every unit has a small little pool for you to soak and at the same time enjoyed the sea or mountain view depending on unit facing direction. TV attached 2 small speaker that provide better audio for listening to music. TV has multiple and international channel for selection. It also have internet radio and video on demand (but most are old movies).
Some negative point. Breakfast especially on weekend either go very early 6.30am or after 9.00am else face a long q for a table. Next need some improvement on air con compressor which I think is mounted at toilet area. It generated noise which can be rather irating especially late at night.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. We sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future.Warm regards, The Management
Amirul
Executive pool Suite
Overnattede i 2024 年 11 月
Familie
3 anmeldelse
5.0/5
Enestående
Slået op den 2024 年 11 月 26 日
our small family really like this hotel very much. The air feel so fresh with a great accommodation. we really enjoy the quality time at private pool and kidz world indoor playground. Breakfast buffet is very outstanding, serve delicious and wonderful food. 10/10 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Oversæt
Svar fra overnatningssted: Dear Amirul,We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management
Muhamad Fazli Yaacob
Premium-suite med pool
Overnattede i 2024 年 11 月
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 2024 年 11 月 23 日
Me and family enjoy the stay there. Car park ramp is a bit scary experience but we manage to park on 4th floor.
Oversæt
Svar fra overnatningssted: Dear Muhamad Fazli Yaacob,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
Traveller79
Premium-suite med pool
Overnattede i 2024 年 11 月
Familie
1 anmeldelse
5.0/5
Enestående
Slået op den 2024 年 11 月 24 日
Excellent stay at lexis suites Penang.. nice scenery.. In house food was awesome..
Oversæt
6/9
Svar fra overnatningssted: Dear Traveller 79,We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management
Sofea Aina
Premium-suite med pool
Overnattede i 2024 年 9 月
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 2024 年 9 月 26 日
The facilities, staff, food all is great. But, the only downside is too many charlie ant which is quite dangerous for us. Overall is good with room to improve on the charlie ant issue.
Oversæt
6/14
Svar fra overnatningssted: Dear Sofea Aina,Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. We sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. All of us at Lexis Suites Penang look forward to welcoming you back again in the near future.Warm regards, The Management
NADiA AMMALEENA BINTI
Executive pool Suite
Overnattede i 2024 年 11 月
Familie
9 anmeldelse
5.0/5
Enestående
Slået op den 2024 年 11 月 24 日
really good experience, kids love it so much and adults rest to the max😅
Oversæt
Svar fra overnatningssted: Dear Nadia Ammaleena, We are delighted to have you and your family to stay with us during your recent trip to Lexis Suites Penang. Thank you so much for your positive feedback, generous compliments such as yours have definitely made our day! Once again thank you for your compliments and we are looking forward to extend our hospitality to you again in the near future. Warmest regards, The Management
Gæstebruger
Premium-suite med pool
Overnattede i 2024 年 10 月
Familie
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 2024 年 10 月 5 日
overall it was a nice stay with family. just beware of the charlie ants. Breakfast was just okay, but I did expect more for 5 stars hotel. my kids had fun playing at the kids gym till 10pm.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for chosen to stay at Lexis Suites Penang during your recent trip to Penang. While we are appreciate your compliments, we also have taken note on your feedback and have shared your comments with the team. All of us at Lexis Suites Penang look forward to welcome you back again in the near future.Warm regards, The Management
Abdulrahim
Executive pool Suite
Overnattede i 2024 年 9 月
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 2024 年 9 月 24 日
Very nice and good.my 1st time experience stay at this hotel.i get upgraded to sea view by this hotel.all the facilities are ok but if more convenient if they have connected door with pool and bathroom.overall all good included thier service and good staff
Oversæt
6/8
Svar fra overnatningssted: Dear Abdulrahim,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
oracle lai
Executive pool Suite
Overnattede i 2024 年 9 月
Familie
10 anmeldelse
5.0/5
Enestående
Slået op den 2024 年 9 月 23 日
Spacious room and very clean. A room can fit many people. With a private swimming pool and sauna room. Breakfast is wonderful. I fully recommend it for the family trip.
Oversæt
Svar fra overnatningssted: Dear Kim Min Lai,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
Gæstebruger
Premium-suite med pool
Overnattede i 2024 年 9 月
Familie
7 anmeldelse
2.5/5
Slået op den 2024 年 11 月 28 日
Actually hotel ni ok je.. nice sbb ada pool dlm bilik.. bilik dia memanjang ke dpn.. ok la.. view laut naice..
tp...
tp....
paking bertingkat dia...bapak... nak naik pusingan tu.. kecik n sempit amat2... xtau la.. nk naik paking pusing2 design depa buat utk laluan moto ke kete..
fobia terus mat.. aku naik dan turun balik.. xsanggup dh.. fobia punya pasal. gambar pun xamik..
lain2 ok je..
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Thank you for staying at Lexis Suites Penang during your recent visit to Penang. We are grateful and appreciate of your valuable feedback. We are looking forward to welcome you again to Lexis Suites Penang.Warmest regards, The Management
Weiiqi
Premium-suite med pool
Overnattede i 2024 年 9 月
Familie
1 anmeldelse
3.0/5
Slået op den 2024 年 9 月 24 日
Not So recommend , Service provided is Good , the Hardess part that i can’t accept is the Verryyyy Smelly pillow. HK Manager should aware this and that make me dissapointed . The good and best part is service from all staff . Dirty private pool . From my honest review is 4/10 rating . Many Charlie ant that will aware your kid from touch on it . You can be better if aware of all of this .
Oversæt
Svar fra overnatningssted: Dear Weiiqi,Thank you for stay with us at Lexis Suites Penang. It is disheartening to know that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologize for the shortcoming. We would take a serious look into this matter, and corrective action will be performed accordingly. We sincerely worked hard to ensure the guests will have a memorable stay at our hotel and we hope this will not deter you and your family from coming to stay at Lexis Suites Penang in the near future. Warm Regards, The Management