Disney's Contemporary Resort

Club Level was amazing! I wish I could afford it more. Great service. We had a them park view. It was nice to walk to Magic Kingdom in 10 mins. Hopefully some day I can go back!

We stay here whenever we visit, which is one to two times per year. I had an issue with a front desk clerk that was very upsetting. I called the number on the website and it went to a generic customer service line. I was very clear I wanted to speak to the hotel manager. Instead I received a call from someone (not the manager) . I explained my issue and restated my expectation to speak with the resort manager. I also emailed customer service with the same request because the person I spoke to seemed like she really did not care. Instead of a call, I received a poorly crafted AI generated email with the typical platitudes. You would think for 650 to 900 per night, the resort manager could be bothered to pick up a phone. We will no longer be visiting this resort.

We had a family of 5 trip to Disney last week. The disneyworld resort is gigantic, set on 40 square miles or something so once you enter the area, its different to Disneyland in LA or Universal. Getting access to anything besides the Disney complex is a 10-15minute taxi ride so you are sort of locked in (with their prices). But, if you want to commute into the fun parks it would be a nuisance for many reasons - distance, parking, and less perks of being at the Disney hotel. The Contemporary was a good hotel. Check in was reasonable, room access isn't overly difficult. There is a newer wing attached to the hotel which is fully enclosed. We were in the original area and the room was nice. Clean, spacious, beds elevated so you can push cases under them (very helpful with 5 in a room). Fold out couch was fine. Bathroom was spacious. TV channels fine and AC quiet and functional. In our southern wing, we did look onto a delivery area, but it wasn't really an issue. The pool was heated and had a jacuzzi which was nice, it also had a good length slide. The food scenario was a bit costly for their restaurants and this is the tradeoff for staying in the resort, you cant just head out like if you stayed at a universal resort you get a 5 minute taxi to many restaurants. You can take the free bus or 25 dollar Uber to Disney springs which has a lot of restaurants at a better price (Italian, asian, 'US'...) and many other shops. Disney Springs is the best option for dinner I think and a 20 minute bus ride right from the hotel grounds. Note that one night (its winter remember so I think down season), it was so busy here it was hard to get in anywhere despite there being 20+ restaurants. Breakfast at the hotel in the contempo cafe was ok. There is only so many fried breakfasts we can handle and once exceeded, you are sort of stuck with them as noted for the above reason. there are a few shops on the cafe level and one sells drinks and simple supplies which is good. They sell bagels and things but your room doesnt have a toaster, so we just used the one in the cafe! If you buy a refillable cup there you can keep topping this thing up for $20 bucks during your stay including tea/coffee and soft drinks. A good idea if there for more than 2 days. You can walk to Magic Kingdom, or take the monorail which is the best option. The monorail is very helpful, and leaves from the hotel foyer which is great. To get to Epcot, you just swap to the other monorail line. For Hollywood studios you have to take the Disney bus free of charge from the hotel grounds. I cant really compare the other Disney hotels on this loop (Polynesian, Grand Floridian) although they looked tidy on the monorail loop. Those two also have ferry rides to magic kingdom which Contemporary doesnt. At the contemporary you can hire a pontoon boat $50/half hour which would have been good but we were time poor. Overall happy with this hotel although the locked in aspect of Disney