Occidental Punta Cana - All Inclusive

Great place ! I love it! I’m a travel agent and everything met my criteria. I didn’t get to stay on property a lot because we had a lot of excursions. But we will come back

I, unfortunately do not recommend this hotel. Things I didn’t like: -The check in process is a mess. When me and my husband got there, there was a long line and the organization was horrible. -Some of the staff are very very rude. You tell them good morning, or thank you and they don’t say anything back to you. -The food is not great and the variety is very poor. -The distance between restaurants, the reception and the blocks close to the beach is a lot, and a lot of times there are no golf cars to take you where you need to go. -No one takes you to your room to show you where they are, you have to figure it out if the golf cars are not available. -We had to wait for a while for us to be taken to our room, since it was far. Every time a golf car came, they took someone else that was there after us. -You cannot be at peace at the beach because of the sellers. They offer you what they’re selling back to back, and different people each time. This is very annoying. -You have to do a line a lot of the times to be able to get to one of the restaurants. -The “alcoholic drinks” barely had any alcohol. They were watered. Thins I liked: -The animation team is very good. Me and my husband loved the “Magic show” especially. -The beach is very very beautiful. -The bed in the room is very comfortable and the room has a good amount of space. -The AC and the hot water worked good.

The only negative point is that most of the staff (at restaurants especially) are a bit cold and not friendly. To book services and restaurants you have to be very patient, they are a bit confuse and lack organization and practicing to the guests. Besides that the place is really great!

The resort is perfect. Location, beach, facilities, atmosphere, food and rooms... everything excellent and very clean.