Lopesan Costa Bávaro Resort, Spa & Casino anmeldelser

I booked an ocean view room at Lopesan Costa Bávaro Resort, but the rooms I received had a pool view with no visible ocean, despite what was advertised. I even provided photo evidence showing the actual view from my room. When I raised the issue, the hotel staff was dismissive and unhelpful. Even after escalating the matter through my booking agent, the hotel refused to acknowledge the misrepresentation or offer any refund or real resolution. The resort itself is beautiful, but the service and handling of legitimate guest concerns were extremely disappointing. I expected honesty and basic accountability from a resort of this caliber, and unfortunately, my experience fell far short. Would not recommend if you're expecting to get exactly what you book and pay for.

Nice resort! Highly recommended.

Noce service , nice food, average local drink quality

Все очень понравилось , развлечения , питание , много ресторанов на территории

Freundliches Service und gute Sicht

Buyuk kalabalik bir otel, her sey dahil konseptli. Temiz ..

Increíble hotel! Muy buenas opciones de comida así como de entretenimiento, lo único malo fue que no nos hicieron la limpieza del cuarto un día

Hotel espetacular! Muito bom! Vale a pena o custo benefício além de ser top 🙌🙌

La atención no fue muy buena , la comida, ademas haces reserva para los restaurantes y luego te dicen que no hay ninguna reserva.

Todo muy bonito