Mercure Selangor Selayang

Mercure Selangor Selayang anmeldelser

Mercure Selangor Selayang

No B G 12, Dataran Emerald, Jalan Ps 11, Prima, Batu Caves, Selangor, 68100, MalaysiaVis hoteloplysninger
Mercure Selangor Selayang
Mercure Selangor SelayangMercure Selangor SelayangMercure Selangor Selayang
Tjek ledige værelser på dine rejsedatoer
Vi matcher prisen
1 nat

Gæsteanmeldelser

8.2/10
Meget god
178 anmeldelse
Bekræftede anmeldelser
Placering8.0
Faciliteter8.0
Service8.2
Renlighed8.5
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Alle anmeldelser(178)
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Fantastisk beliggenhed(10)
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Behagelig seng(4)
Negative anmeldelser(10)
YY
Superior-værelse med to enkeltsenge
Overnattede i apr. 2025
Rejs med venner
26 anmeldelse
10/10
Enestående
Slået op den 23. maj 2025
really good location easier to find food and nearby hospital go to Batu Caves is very near and 15 minute to KL and anywhere ,very helpful Hotel staff and check in and check out very fast.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
AUTO
Superior-værelse med to enkeltsenge
Overnattede i apr. 2025
Solorejsende
11 anmeldelse
8.0/10
Meget god
Slået op den 9. maj 2025
Overall good and spacious room. Tiles inside washroom need to clean properly as can see dirt on tiles.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.At the same time we would like to apologies on the bathroom wall tiles cleanliness issue you had. Please be rest assured we have looked into the matter and action have been taken accordingly to prevent future occurrences. Thank you again for sharing your experience, and we hope to be given the opportunity to better improve your future experience. Sincerely, Arief MarkRoom Division Manager
Fantasticallybest
Superior værelse med 2 enkeltsenge, Executive etage
Overnattede i apr. 2025
Forretningsrejsende
13 anmeldelse
10/10
Enestående
Slået op den 24. maj 2025
We received a room with wonderful view, facing three iconic tower of Malaysia. The staffs are friendly especially at the restaurant. They treat us like family. I love the.room cleanliness. The foods are delicious.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
XIFU ZACK
Superior-værelse med to enkeltsenge
Overnattede i mar. 2025
Solorejsende
66 anmeldelse
10/10
Enestående
Slået op den 2. maj 2025
Hotel sangat bersih dan selesa. Kedudukan pintu tandas agak terdedah. This hotel so nice but quite far from mall.
Oversæt
6/10
Svar fra overnatningssted: Tetamu yang Dihormati, Kami amat menghargai komen mengenai penginapan anda baru-baru ini bersama kami di Mercure Selangor Selayang. Kami gembira anda mengalami pengalaman penginapan yang baik dan sentiasa berbesar hati untuk menerima maklum balas positif. Saya akan berkongsi komen ini dengan pasukan kami dan saya pasti maklum balas ini akan menjadi galakan kepada semua kakitangan kami sambil kami berusaha untuk terus meningkatkan kualiti perkhidmatan kami. Terima kasih sekali lagi kerana berkongsi pengalaman anda, dan kami berharap dapat mengalu-alukan anda kembali lagi untuk penginapan bersama kami di masa hadapan. Yang benar, Pengurus Hotel Kluster Vengkates Rao
YANG WANJU
Superior-værelse med 1 dobbeltseng
Overnattede i mar. 2025
Forretningsrejsende
1 anmeldelse
10/10
Enestående
Slået op den 13. apr. 2025
My first to Kepong area in KL. It’s Very nice, clean and quiet hotel. I like it
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
Yi Siang
Superior-værelse med to enkeltsenge
Overnattede i feb. 2025
Familie
23 anmeldelse
2.0/10
Slået op den 15. apr. 2025
Room is warm and the breakfast is terrible. wont come back again in the future.
Oversæt
Svar fra overnatningssted: Dear Sir / Madam. Due to the booking details is different from the reviewer name, we unable to determine either you had actually experienced or stayed with us. We are unable to identify you as one of our actual guest based on the stay records we have. Unfortunately we will only acknowledge this review as a mistaken stay review which guest had not stay or experienced. Thank you. Sincerely, Arief Room Division Manager
Daniel Saharudin
Superior-værelse med 1 dobbeltseng
Overnattede i feb. 2025
Familie
1 anmeldelse
10/10
Enestående
Slået op den 23. mar. 2025
Wonderful love it so much . This place is so close to the Hospital Selayang.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
Tan
Superior-værelse med 1 dobbeltseng
Overnattede i maj 2025
Forretningsrejsende
9 anmeldelse
10/10
Enestående
Slået op den 24. jun. 2025
Good and comfortable
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Asst General Manager
Syah Irwan
Superior-værelse med 1 dobbeltseng
Overnattede i dec. 2024
Forretningsrejsende
3 anmeldelse
8.0/10
Meget god
Slået op den 23. jan. 2025
Stay here to attend a meeting nearby. Satisfactory stay. Good business hotel Checked in late around 11pm. No issues. Location is easy to find and ample parking
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
drdeemd
Superior-værelse med to enkeltsenge
Overnattede i jan. 2025
Forretningsrejsende
3 anmeldelse
10/10
Enestående
Slået op den 19. mar. 2025
Very spacious, clean room and bathroom. Comfortable bed. Breakfast was good.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang. We are delighted that you had a good stay. It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us. Sincerely, Vengkates Rao Cluster Hotel Manager
Shafiqqq
Superior-værelse med 1 dobbeltseng
Overnattede i maj 2025
Par
1 anmeldelse
6.5/10
Slået op den 2. jul. 2025
- private bathroom, air bertakung - tv takde siaran - datang utk mandi pool and enjoy facilities tapi tgh renovation. - details amenities ada bathtub tapi malangnya takde.
Oversæt
Svar fra overnatningssted: Tetamu Yang Dihormati, Terima kasih diatas maklum balas anda. Kami kesal kerana anda telah mengalami perkara yang tidak diingini semasa penginapan anda. Kami akan meneliti perkara itu untuk menambah baik lagi keselesaan penginapan tetamu kami.Untuk makluman anda, diatas perihal keselamatan tetamu, kami telah menutup seluruh tingkat 25 untuk kerja-kerja pembetulan bahaya keselamatan. Selepas pemeriksaan lanjut, kami mendapati tiada maklumat bahawa bilik kami dilengkapi dengan tab mandi. Kesemua bilik di Hotel Mercure Selangor Selayang hanya mempunyai bilik mandi bersama pancuran mandi.Sekali lagi kami kesal dan memohon maaf diatas kesulitan yang telah dialami dah kami hargai maklumbalas anda. Yang Benar, AriefRoom Division Manager
Koh Hock Poh
Superior-værelse med 1 dobbeltseng
Overnattede i maj 2025
Par
111 anmeldelse
10/10
Enestående
Slået op den 9. jun. 2025
The hotel location is good where i can enjoy the local street foods outside the hotel, i will stay here again.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Asst General Manager
Thai Puying
Superior-værelse med to enkeltsenge
Overnattede i apr. 2025
Forretningsrejsende
63 anmeldelse
8.0/10
Meget god
Slået op den 12. maj 2025
The bed was incredibly comfortable, and the amenities—such as the mini-bar, high-speed Wi-Fi, and luxury toiletries—added a nice touch.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,We very much appreciate your comments regarding your recent stay with us at the Mercure Selangor Selayang.We are delighted that you had a good stay experience and It is always a pleasure to receive positive feedbacks. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope to welcome you back again for another stay with us.Sincerely,Vengkates RaoCluster Hotel Manager
Bob razak
Superior-værelse med to enkeltsenge
Overnattede i mar. 2025
Par
13 anmeldelse
7.5/10
Slået op den 27. apr. 2025
Everything was good except breakfast..not worth RM48 per person and basement parking lot a bit confused
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for taking the time to tell us about your recent experience at the Mercure Selangor Selayang. I am sorry that your breakfast experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better improve your future experience.Sincerely,Vengkates Rao. Cluster Hotel Manager
Syamil Family Trip
Superior-værelse med to enkeltsenge
Overnattede i sep. 2024
Familie
27 anmeldelse
3.5/10
Slået op den 21. okt. 2024
The room not well clean & calm. Its look like 3 star and below. Little bit messy. The breakfast was really bad and not variety. Poor food quality & and the price does not reflect with the foods. Its too bad.
Oversæt
Svar fra overnatningssted: Dear Valued Guest,Please give us the opportunity to humbly apologize for the inconveniences that you have experienced during your stay with us. Your willingness to share your thoughts are highly appreciated.At Mercure Selangor Selayang, we are committed to provide our guests with the highest quality of services and facilities. We sincerely regret the short fall of our service in this instance. Your feedback is important to the success of our organization as we rely on you our guest to tell us, how we are doing and how we can better meet your needs.Please note that these challenges was a true exception to our normal practices. Rest assured that we are acting appropriately to address the problem that you have faced. All our efforts are concentrated in preventing future occurrences.Your willingness to share your experience with us is genuinely appreciated. I hope you would give us the opportunity to better improve your future experience, as we would like to provide you with the level of service you expect from Mercure Selangor Selayang.Sincerely,Vengkates RaoHotel Manager