DoubleTree by Hilton Battle Creek

I recently stayed at the DoubleTree by Hilton in Battle Creek and overall had a pleasant experience. The hotel itself is clean and comfortable, and the highlight was definitely the bar on the top floor—a great spot to grab a drink with a view. The room rate was competitive, which was a plus, but parking was a bit of a downside. It’s limited and comes with a $14/day fee, which adds up quickly. Another minor issue was the AC unit—it worked, but it was noticeably noisy. That said, the rest of the hotel was nice and quiet, so sleep wasn’t a problem. The front desk staff were friendly and welcoming, though they didn’t have many suggestions for out-of-town guests looking for things to do in the area. A few more local recommendations would have been helpful. All in all, it’s a solid choice for a short stay in Battle Creek.

I booked a room several months ago for a stay from March 14-16. Today, just 10 days before I check in, I received an email from the room sales manager Kari Hawkins notifying me that they are unable to accommodate me and that the reservation was cancelled. We were informed that my reservation and multiple others have been cancelled as they overbooked the hotel. I know for a fact that several reservations for the same weekend that were booked after mine were not cancelled. Now most other hotels in the area are fully booked at this point and this has left us very little time to scramble to find another hotel that still has rooms available. As a loyal Hilton member I find this extremely unprofessional and I am deeply dissatisfied with how this situation was handled.

Guest of the hotel on 11/10/08 room 504 We were excited to give McCamly Plaza a chance after reading the managers response to comments and viewing photos of the renovated rooms on the hotels website. We quit staying there two years ago because the unacceptable condition of the rooms. The rooms on the website look fantastic, similar to the rooms at the J.W. Marriott in Grand Rapids which is a very chic hotel with a hip vibe. I became skeptical as I entered the lobby. It looked they exchange one old tired look for another, with some of the worst offenders still in place. The same office drop tile ceiling and the old tutor style wood framing still on the walls. The lobby still has the retirement home décor with no vibe or energy. I just told myself it is probably still a work in progress and the rooms will be better. We were given room 504 and continued to our room. The elevator cabs still had the same tired interiors as before, the hallways were the same, it was not looking good. We opened the door and was greeted with the same tired wore out room that caused us to stop staying at this hotel two years ago. What a huge disappointment! No chic interior as the web site showed, no flat TV, nothing! Instead, we had peeling wallpaper with dirt marks, stained and damaged furniture. They must have had some sort of trouble in the super small bathroom because there was a huge wallpaper patch that did not match the original. However, the beds were new and comfortable. We had high hopes for this hotel. We though the days were over having to drive back and forth to the Kalamazoo Radisson Hotel. Well, it looks like that drive will continue. Pics of the room condition attached. P.S. skip starbucks, Brownstone coffee located one block from hotel is better. They have a great peanut butter Mocha

Hotel is very, very nice - rooms are updated and trendy. Bed is very comfortable. Bathrooms are chic. Staff is friendly. We stayed on the 14th floor. We saw a panoramic view of fireworks from our room. We attended the Air show festival & balloon launch that was about a 3 mile drive from hotel. Awesome festival.

Never been so disgusted at a hotel They continue to have water issues and no water pressure period I included pictures of the water from the toilet unused, a cup and the lack of water pressure just a drip on full blast

Hôtel proposant toutes les commodités, avec de grand espace, piscine bar... Seul petit reproche l isolation, quelle soit en intérieur ou en extérieur n est vraiment pas formidable. Le couchage est agréable et le lieu est impeccable.