Country Inn & Suites by Radisson, Battle Creek, MI

Well let’s start off by saying the room I reserved wasn’t available I reserved a room with a a hot tub when I got to the property I was told the room was under work so they were downgrading my room so the room they put us in was old lamp shades were tore up half the light bulbs were missing in everything the air didn’t work properly and the toilet leaked across the floor so we were switched rooms that room was okay but definitely not like the pictures that were shown online and definitely not worth the price we paid it look’s fancy and inviting when you walk into the lobby but behind the curtains is a different story definitely not a place I’d stay again for the prices they charge

I wouldn’t let anyone stay at this hotel if I could help it. We not only had mold by the window, but it was on the microwave as well. Dusty room, just take a look at the pictures. We ended up having to switch rooms because of a backup in the bathtub, that provided us not only with black stuff but as well as previous tenants *****. We were given a plunger and a dirty glove for the night. This hotel is not part of the Radisson group, it’s owned by young people that have no idea what a hotel should look like!

The rooms are very nice. Pretty spacious with a king size bed, two night stands, a big dresser with a mini fridge and microwave, and a small TV on top. There’s a desk and nice chair and finally a comfortable chair to sit in to relax. The bed was reasonably soft, yet firm enough. Everything seemed very clean. The bathroom was decent and has everything you need. The walls between rooms seems sound proof. The only small issues I had were the walls between room and hallway could use some sound insulation. The TV in the room could certainly be bigger. It’s okay size but, not much to spare before just being small. Lastly I had to switch rooms because the toilet wouldn’t stop flushing. They originally didn’t want to switch me because they said it would stop after 10 minutes. It was closer to 20-30 minutes and very loud, so I said no.  The other room was a carbon copy, with a working toilet. So all was good. They have a pool which was nice, but no hot tub. Their breakfast looked nice, but I didn’t try it. The service was friendly and check in and check out both went smoothly. Overall a 4 star review. Would I return? Yes. For a budget hotel, I thought it was very nice. I recommend this place if your not looking to spend an arm and a leg.

Where do I start. No Wi-Fi reception in room (but advertised) No elevators, The Ice machine made me sick and mysteriously was out of order the following day and flooded the 2nd floor area where it was located. No jacuzzi (but advertised on their marquee) Pool has a constant film with bubbles covering it) clearly not maintained properly, your feet stick to the floor in your room, stains on my bed sheets, multiple occupants in rooms that are clearly not paying because groups of non English speaking Latinos are dropped off in the evening and go through the back door that is propped open by a rock, they advertise breakfast if you call it that which is gone in seconds and not replenished, front desk or motel manager of this homeless shelter would not print out my itemized receipt upon check out, I came back the next morning and mysteriously he didn't remember me and stated he found no records of my name in his system in which I just checked out the day prior, uh ***! I had to actually walk upstairs to get my room number for him to look it up and again mysteriously he found my account this time, my credit card account reflects $1879.30 but the receipt he finally gave me after telling me to calm down was only $1037.85. This place is stealing money from military veterans. DO NOT BOOK AT THIS MOTEL, I MEAN HOMELESS SHELTER!! I will have to dispute this charge with my credit card company.

The worst place I have ever stayed in my life. The rooms are nasty. The pool areas nasty and just because the owners are from India they don’t have to be rude or a smart ass. I have never in my life for the price of this room my furniture look like it come from a yard sale. The cooler was beat up. The Internet was so slow. It was barely working and to get to see the good shows you had to sign into a Google accountand don’t even get me started on the pool area that was the nastiest pool I ever ever ever ever ever ever seen in my life trash and everywhere. Nasty disgusting place. I will never stay here again.

My husband and I had a wonderful 3 night stay at the Country Inn & Suites in Battle Creek, MI. This was the first time that we stayed there and definitely won't be the last. We stayed in an accessible room with a roll in shower (Room 101) complete with shower chair. The room had 2 double beds which was ok but we prefer to have a king size bed. We really appreciated that the room was close to the front door right past the front desk so that my husband did not have to walk far. The breakfast room was on the other side of the front desk which we appreciated. The breakfast was very good, it included scrambled eggs, link sausage, biscuits & gravy, cereal, waffles, yogurt, mini-muffins, apples, oranges, cereal, etc. Everything was clean and the staff was so friendly. The staff asked if they could get anything for us, if everything was to our liking, etc. As I was rolling the luggage cart out to load my vehicle, the young lady at the desk if I needed any help. I really appreciated the offer. My husband really enjoyed the fresh cookies that were available in the evenings. As we were checking out the manager and owner were both there and we were told that more renovations are being planned. I can't wait until our next trip in the fall to visit family to see what other improvements they will make.

Very clean and appealing design, incredibly kind and gracious staff. I don’t know his name but the evening front desk man on 3/30/24 was wonderful, as well as Nick who greeted me in the morning and was incredibly eager to make sure I had everything I needed and had a comfortable stay overnight. Highly recommend this place!

The other reviewers are right, this place is a dump. The rooms are dark and dingy and gross. Furniture, carpet, lampshades, etc. all look like they were taken from an abandoned hotel and repurposed. The pool is closed "for renovations" but there is no way they are renovating the pool. I guarantee it will never be opened again. The workout room is not a place anyone could actually work out and the hallway leading to it smells. I will say that the sheets seemed clean, the bed was comfortable and the staff was nice but that didn't make up for how gross and inadequate every other part of the stay was. I could not wait to get out of there after 2 nights. I did not choose this hotel (we were in town for a school event and my daughter's school chose where the students were staying) but it was even worse than the low expectations I had. I am not sure how this location has not lost its licensing. It just needs to be demolished.

The room is clean. Looks like it has been freshly painted. Staff very nice and accommodating. The air conditioning works well. . Negatives. No refrigerator, no night stand or lamp near the bed. Room is a little dark. There is supposed to be a 40 inch tv, this was 32 at the most. Back stairway is a little dark. Pool was open. But I did not use it.