EasyHotel Basel - Self Service and Self Check-IN

Although the front desk is not the same as the hotel check-in location (1 min walking) but the front desk staff is very friendly and the price is good in Switzerland!

Easy to find. Located near the tram station. Supermarket nearby

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Awful awful hotel. No one works here and we had to walk to another hotel to check in. No lifts and the most uncomfortable pillows on the planet. The hotel should be avoided at all costs. The bathroom was tiny and looks like a toilet on a train. Small with sliding doors that don’t shut properly and when you shower the entire room becomes soaking wet. Loads of noise from the street below and loud music all night

Really uncomfortable beds and pillows, could not sleep much. Also quite a lot of noise from the street and also the hallway. Would not recommend staying here unfortunately. The location is good though. And the staff was friendly. Better beds and isolation and I would have rated it

There is no check-in desk or machine at the hotel. When we arrived, we saw a sign saying to go back to some other hotel to check-in. We had to walk back to a different hotel to check-in. Totally nonsense. At least, they should have warned us beforehand. I have sent two emails before our arrival as well and nobody ever answered. Terrible assistance. The hotel seemed to be very badly taken care of. Like abandoned. The bathroom was dirty and with a very bad smell. Extremely expensive for what is offered. Very very disappointed, especially being in Switzerland. Not in the Swiss standards at all. I have chosen easyhotel because I have stayed before in other cities and it was great. But now, never again.