Set Hotel.Residence by Teufelhof Basel

It was a horrible experience from start to finish. First of all, there is no receptionist at the hotel at 5 pm on a weekday and no where to park your car. The front door is locked. You have to go across the tram road to get a key and check in from the hotel opposite of the road thru a garden with stairs while carrying your luggage. Absolutely no instructions on where to briefly park the car when I unload the luggage. You have to then park in a public parking up the hills. So it is totally misleading when it says on their amenities that provide parking and charging for electric vehicles. The worst is yet to come. The room I had for the night, had this on going buzzing noisy periodically from the vent of the air conditioning and you are right next to the tram line so it’s really loud noise when the tram go by both ways. This is not a four star hotel by any means. I did not have any sleep for the night and will never return to this hotel again or any of their chain hotels of the group.

房間挺乾淨！

Staff are very friendly and were very helpful. Hotel is in a good location to get to train station and walking around the old town. Room was modern and fairly large for Switzerland, somewhat sparse but functional.