Gæstebruger
29. september 2022
The main issue with my stay at The Rolle Quay Inn was the music and noise at the premises gone 1 am in the morning. Me and a friend stayed here as it was local to the start of a marathon that we were running on the Sunday morning, I had corresponded with the premises a couple of times leading up to our stay with a couple of queries which they responded to no problem, I had mentioned that we would be up very early on the Sunday morning to run a marathon, I would have appreciated at this point that they mentioned the possibility that there may be very late night noise and we would have made alternative arrangements. I appreciate we were staying above a pub so obviously some noise is to be expected but upon investigation just after 1 o'clock in the morning, it was apparent that it was just a lock in with 3 totally drunk customers and a barman, we requested for the music to be turned off and they did turn it off eventually and the customers left the building shouting up to our room on their departure, by which time our sleep had been well and truly disrupted. We returned to the premises on the Sunday afternoon to collect our bags which they had kindly held on to for us in our room and we expressed our dissatisfaction with our stay and unfortunately the owner wasn't sympathetic to us at all.
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