For at sikre autenticiteten af de viste bedømmelser, beregner vi ikke blot et gennemsnit. I stedet tager vi hensyn til anmeldelsens troværdighed og datoen for gæstens ophold for at fastlægge den endelige vurdering.
The hotel is warm, inviting, quaint, quiet, and comfortable. The breakfast, While not extravagant, is delicious and the kitchen staff is very friendly. The room is very comfortable and the complimentary cookies are a nice welcoming touch. The proximity to Hendon Central Station as well as kosher eateries was a huge plus. I look forward to returning.
Oversæt
Esther H
Overnattede i sep. 2024
Familie
5.0/5
Enestående
Slået op den 20. okt. 2024
The pillows were so good and I slept like a rock the breakfast was amazing the room is excellent I had the tain room the best ever but the TV did not work. There was a lift 2 stories and I loved it so much space amazing Internet and bacicly the best hotel I've stayed at so far in life
Oversæt
Svar fra overnatningssted: Dear Esther, Thank you for staying at The Pillar and for a very kind review. We are delighted to know that you enjoyed your time with us. We are looking forward to welcoming you back in the near future. Kind regards Front of House
Gæstebruger
Overnattede i feb. 2024
Andet
5.0/5
Enestående
Slået op den 29. feb. 2024
I am actually laid on the bed before checking out and couldn't be happier with our stay at The Pillar. I am a wheelchair user, and it is stressful trying to find truly accessible hotel rooms, but this one is including emergency pull cords by bed and shower, bars by toilet and a raised toilet, the seat in shower is bolted to the wall. Some people have said the Wi-Fi is bad, well we laid in bed and streamed shows from BBC iPlayer and 4 on Demand with no buffering! What really made this special was that a Chuppah was set up right outside our room and the central area soon filled with guests, and we got to watch this special moment which ended of course with a lot of singing! Breakfast was perfect, and the staff are very attentive, and over all I cannot fault our stay at this wonderful hotel.
Oversæt
Svar fra overnatningssted: Dear 672zecr, Thank you for choosing and reviewing The Pillar Hotel London. It is a great and very motivating feeling for our staff to receive such a flattering review. Our hotel is a fully accessible property and we have also added 2 new accessible rooms in the summer 2023. We would love to host you again in the near future! Kind regards
Gæstebruger
Overnattede i feb. 2024
Andet
5.0/5
Enestående
Slået op den 29. feb. 2024
The Pillar turned out to be many times better than expected. In a converted old monastery, a listed building full of character, but with up-to-date bathrooms and super soft towels. . The staff were amazingly helpful, even lent me 5 pounds to pay for the taxi as I did not have enough sterling currency on arrival. Sumptuous breakfast. There is no restaurant for mid day meals but snacks and hot drinks provided free of charge all day long. They provided a hot plate and urn for Shabbat meals that we bought in ourself. The location couldn’t be better in relation to Hendon, Golders Green, Brent Cross Mall, all within walking distance.
Oversæt
Svar fra overnatningssted: Dear 215julk, Thank you for sharing your feedback from your recent visit at The Pillar. We are delighted to see that you enjoyed all our departments and our staff can't wait to host you again! Kind regards
wd154
Overnattede i sep. 2023
Familie
1.0/5
Slået op den 30. okt. 2023
We booked day before, were told we could view available rooms and choose. On arrival the receptionist was very unfriendly, begrudgingly showed us rooms, which we didn't like sand did not justify £275 a night. While we were waiting in reception a guest complained about a problem in his room. We decided to leave; but we were not told would we be charged anyway. Afterwards found out that hotel took £275 off my card. I complained to the hotel and explained all the above and requested refund - not one bit sympathetic - no good will. My opinion: money grabbing rip off
Oversæt
Svar fra overnatningssted: Dear wd154, Thank you for sharing your feedback regarding The Pillar Hotel London. You had a booking with us which was pre-booked with advance. The cancellation policy (Flexible 48 hours) was explained to you and also reiterated in a confirmation email sent to you after the booking was created. We are sorry that you decided to check-out early but we cannot change our cancellation policy and must remain fair towards all our guests. We hope you will decide to give us another chance and we will do everything possible to ensure you it was a good decision. Kind regards
yigalm2018
Overnattede i jul. 2023
Familie
5.0/5
Enestående
Slået op den 23. aug. 2023
We just completed our summer vacation and spent a week at The Pillar Hotel. We had an amazing time. The rooms were clean, modern, roomy. The location was amazing (especially if you are kosher). The hotel was classy and have everything you need. The staff was very helpful from beginning to end. The (kosher) breakfast was delicious and filling. There was room around the hotel to relax and read in quiet. They have a room with constant free snacks and drinks (until late at night). For those who are kosher and need Sabbath meals, they were very accommodating. (They set up a a beautiful Shabbat table and provided refrigeration and a hot plate for the meals.). We absolutely loved staying there and would recommend anyone to stay there. You will love it.
Oversæt
Svar fra overnatningssted: Dear Yigalm2018, Thank you for choosing and reviewing The Pillar Hotel London. We are pleased to learn that you enjoyed your stay and rated highly our amenities, service and location. The Pillar Hotel is looking forward to welcoming you back for another visit. Kind regards
shrinkologist
Overnattede i jul. 2023
Par
5.0/5
Enestående
Slået op den 6. aug. 2023
I have stayed here on many occasions. I am fussy and I always enjoy staying here. The guests come from all over the world. The Pillar is unique in that it is located within an amazing historic building situated around a quadrangle. All the staff are amazing too - welcoming, very helpful, respectful and pleasant. The rooms are super clean, well maintained, comfortable, secure and quiet. The cold buffet breakfast is plentiful, enjoyable and caters for all religious and dietary requirements and tastes. The location is within easy walking distance of a lovely park, very many synagogues, the London Underground and there are numerous kosher eateries very close by. It's just a very, very nice hotel which also happens to be strictly kosher.
Oversæt
Svar fra overnatningssted: Dear Shrinkologist, Thank you for being a loyal Guest of The Pillar Hotel London. We are proud to receive a 5* remark and will do everything possible to maintain or even raise our standards. Our team is looking forward to your next visit. Kind regards
Family B
Overnattede i jul. 2023
Familie
3.0/5
Slået op den 3. aug. 2023
Wonderful hotel. The rooms are beautiful, the staff is courteous and the ambiance was lovely. There was just one major issue. We were a family of 12 adults and we were there from overseas for a wedding. It's a kosher hotel, so you would assume they expect Sabbath observers. Shabbos was over at around 10:00. We were socializing quietly in the lobby but it seems there's a curfew! At 11:00 we all had to leave the lobby, which was then locked. We were told we can sit outside for a bit, but then we need to go to our rooms! This was completely unacceptable to all of us. We never heard of a hotel that doesn't have some sort of common area that is open to guests all day AND night! Since we were jetlagged, being locked in our rooms from 11:00 pm was a punishing experience.
Oversæt
Svar fra overnatningssted: Dear 893familyb, Thank you for staying at The Pillar Hotel London and sharing your feedback. We are glad to hear that you enjoyed your stay and appreciated our location and service. The lobby area is closed after 11pm and we are sorry that has disappointed you. We hope you will choose The Pillar again in the future. Kind regards
Gæstebruger
Overnattede i jan. 2023
Par
5.0/5
Enestående
Slået op den 9. feb. 2023
Great communication via email, during booking for my wife’s graduation nearby. On arrival we were fortunate enough to have a room upgrade because of the special occasion. Spacious room in the actual top Pillar part. The room had a microwave, fridge with a ice box which was really handy for the cool bag ice blocks. Massive bed which was well comfy. Staff were really attentive and accommodating. Thankyou all for everything.
Oversæt
Gæstebruger
Overnattede i jan. 2023
Par
5.0/5
Enestående
Slået op den 9. feb. 2023
Charming, comfortable hotel. Rooms set around a grassy courtyard. Immaculately clean. Staff polite and helpful. Coffee, tea and cold drinks available all day. These are in the lounge which is off the Courtyard... So when returning from a hot, tiring day of sightseeing, one can revive yourself before going to your room.
Oversæt
Gæstebruger
Overnattede i apr. 2022
Par
4.0/5
Meget god
Slået op den 15. maj 2022
A good stay at the Pillars in Hendon. We were looking for a quiet room to sleep no other services so this ticked the box. Room was on the small side but air conditioning worked well. If you want air con make sure you tell them in advance as the first room we were shown was without.
Oversæt
Gæstebruger
Overnattede i sep. 2022
Forretningsrejsende
5.0/5
Enestående
Slået op den 2. okt. 2022
We had one night stay, we were blown away by the location being so close to the amenities and also the beautiful building. The staff were very helpful and bent over backwards to accommodate us. My wife asked for decaf tea which they didn’t have but by the time we got back to our room after going out for a meal they had left a whole box of decaf tea in our room. The room was lovely but on the downside my wife’s pillow was very lumpy could’ve done with a better quality one. Having said that, top marks for everything from the breakfast to the helpful staff.
Oversæt
Gæstebruger
Overnattede i jul. 2022
Familie
4.0/5
Meget god
Slået op den 27. aug. 2022
I stayed at the Pillar Hotel with my grandchildren because I wanted to give them the London Jewish Experience. The hotel is located at an excellent location, near minyanim and kosher restaurants. The rooms in the hotel were very clean and we enjoyed the wonderful breakfast spread every morning. Overall, a great stay! Leah Karfunkel
Oversæt
Gæstebruger
Overnattede i maj 2022
Par
1.0/5
Slået op den 3. jun. 2022
Overpriced, false advertisement due to wrong television which has ruined my birthday weekend chilling out which staff didn’t even try to resolve absolutely disgusted. Before displaying how good you are and putting antique vehicles outside the front maybe sort the service out to fit the customers needs. Won’t be staying here again.