Sercotel Hotel Rosellon anmeldelser

Svar fra overnatningssted: Hi,Thank you for your detailed feedback. We're glad to hear you enjoyed the view of the Sagrada Família and found the room clean, comfortable, and the service and breakfast selection to your liking.We appreciate your comments regarding the bathroom and the nighttime noise—your observations help us identify areas for improvement. We're sorry for any inconvenience this may have caused and will look into ways to enhance the overall guest experience.Thank you again for staying with us, and we hope to welcome you back in the future!Best regards,AlfredoGuest Experience

Svar fra overnatningssted: Dear guest,Thank you for your review. We’re glad you enjoyed our location and the room size. We’ve noted your feedback about the drinking water and will work to improve. We hope to welcome you again soon. Best regards,Gonzalo VarelaFront desk manager

Svar fra overnatningssted: Dear Aya8884,Thank you for sharing your feedback. We’re glad you enjoyed the convenient location and the room’s view. We apologize if the room size didn’t fully meet your expectations and if our service felt slower than usual—we appreciate your comments and will work on improving these areas. Regarding the price fluctuations, they are influenced by demand and seasonality, but we always aim to offer competitive rates. We hope to have the opportunity to provide you with an even better experience next time.Best regards,AlfredoGuest Experience

Svar fra overnatningssted: Dear Sukom,Thank you for sharing your feedback. We’re sorry to hear that the room size and bed didn’t meet your expectations for comfort. Your comments are valuable, and we’ll make sure to address this so that future stays are more enjoyable. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a better experience.Best regards,AlfredoGuest Experience

Svar fra overnatningssted: Dear Jcck,Thank you for taking the time to share your feedback.We are delighted that you enjoyed your stay with us, especially the location, breakfast and cleanliness.We look forward to welcoming you back again soon!Best regards,AlfredoGuest Experience

Svar fra overnatningssted: Thank you for taking the time to share your feedback with us!I´m delighted that you enjoyed your stay, especially our location. By the look of your picture it seems that you had a great time in our rooftop!!!We hope to welcoming you back again very soon!Warm regards,AlfredoGuest Experience

Svar fra overnatningssted: Thank you for sharing your detailed feedback! We're delighted that you enjoyed our rooftop and found the location convenient for getting around. However, we’re sorry to hear about the issues you encountered, particularly regarding the billing process. Your comments are valuable, and we’ll be addressing these concerns with our team to ensure a smoother and more transparent experience for our guests.Your insights help us improve, and we hope you’ll give us another chance to provide a better experience in the future. Thank you again for staying with us, and we look forward to welcoming you back!AlfredoGuest Experience

Svar fra overnatningssted: Dear guest,Thank you for your comments!We appreciate your positive words about both our staff and service. We will pass your compliments to the entire team as this is a motivation to keep providing an exception customer service.We hope to welcome you back soon,Regards,Gonzalo VarelaFront desk manager.

Svar fra overnatningssted: Dear Michele Cristine,Thank you for taking the time to give us your feedback.I´m glad that you enjoyed your stay with us.I hope you talked to a member of staff because all of our rooms have blackout blinds, sorry you couldn´t find it.We hope to welcoming you back again soon!Best regards,AlfredoGuest Experience

Svar fra overnatningssted: Dear guest,We would like to thank you for the time you took to share your positive opinion about your experience with us. The entire staff is looking forward to welcome you back again in the near future! Best regards, Gonzalo VarelaFront desk manager

Svar fra overnatningssted: Dear guest,We are sorry to read that what you found was not of the quality you were looking for. We will take your comments to sure improve our services.We hope to welcome you back again soon!AlfredoGuest Experience

Svar fra overnatningssted: Dear customer,Wow! What a wonderful review and what a perfect mark! We love to read that you've spent a great time with us and that you found everything perfect.We hope to welcome you back very soon!Best regards,Jessica LasserManager

Svar fra overnatningssted: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jessica LasserManager