El Palauet Royal Suites

Отличный отель с прекрасным расположением! Персонал на высоте, нам очень понравилось! По приезду подарили бутылку игристого, хороший винный шкаф, укомплектованная кухня (нам с детьми было актуально кашу сварить), уборка качественная. В следующий раз, при посещении Барселоны, обязательно будем стараться попасть сюда!

5星級酒店？！

This is one of the most amazing places I’ve ever stayed. The staff was beyond amazing during our stay, the food from room service was absolutely delicious and the spa services were much needed and so relaxing. Everything was a 20/10. Already planning my next trip back to Barcelona just to come back and stay here.

Less than 48 hours before our wedding, El Palauet unilaterally cancelled the event booking, leaving us in an extreme situation. All of this happened while my husband’s father was hospitalized and in an induced coma. El Palauet was fully aware of our family situation and still chose to proceed with the cancellation, causing us indescribable emotional stress. Although the money was refunded and they covered part of the alternative plan’s expenses, we were never offered any real compensation for the immense emotional damage caused. What we went through with El Palauet is beyond words. We would not recommend them to anyone seeking professionalism, empathy, and genuine commitment during such a meaningful moment.

The hotel is beautiful and the facilities are generally well maintained, although ergonomic compromises were made in service of design that grew increasingly uncomfortable. For example, the unconventional bathroom faucet and shallow sink meant that the faucet can only be turned on slightly or else water would bounce off the sink and flood the floor. Other inconveniences include a centralized AC that can only be adjusted by calling reception. But the big drawback here is the periodic, room shaking rumble from the subway trains passing below. The hotel is right above a major station, which is great for taking that subway line, but not so great if you're trying to get some sleep while jetlagged and not used to have a rattle every 10-15 minutes that lasts till 1am and later on weekends. I wish the other reviews had mentioned this when I was doing my research.