Hotel Barcelona Center

Staff is super helpful, great location, love it so much!!!!

Hello I want to write my experience at this hotel I booked 3 nights for this hotel the First night I came they had a leaking in my room Above my bed. I told them to check up my room it was my First check in day. So there was a Maroccan guy Very Nice but hé couldnt do a lot just change the sheets.. so I slept with a wet bed, and the next day they changed me to an other room. No manager who came to me to say sorry. They didnt offerd me anything. So I complaind and asked for the manager. Hé told me hé was sorry they had a leaking From the toilet so I slept with a wet bed From the toilet water and finally that hé only could change te room and give me one free night breakfast. I thought oké that’s fine I came just for vacation no stress and no change for rooms Or hotels everytime. So finally one night i woke up and saw that my people was all green and yellow From fungus so I slept on a pillow full of fungus and yellow dirt. I complaindd to an other manager a woman and she was sorry and she told me if u want u stay one night extra for free as I wanted to extend my trip. I told her it’s fine now but this is really not oké and healthy I have astmatic problems the rooms are so humid and a lot of people complain about the staff and the big manager is the rudest person ever. So finally when i checked out they told me I still need to pay for that extra night that they told me its for free.. so they charged me this extra night finally. And I called the police and explained they said I need to pay Because had no prove that they wont charge me the extra night Because after she said we didnt say that. So they were lieng. After this I heard a lot of people who came complaind about the staffs and the rooms. This is the badest hotel ive ever been in my entire life I would never recommend this hotel to anyone becarefull please!!!

房間乾淨整潔

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